Lead Product Manager

At Celigo, the Lead Product Manager is responsible for developing and executing the connector strategy aligned with business objectives. This includes managing the entire product lifecycle of connectors, defining requirements, and optimizing their performance, as well as overseeing roadmap discussions and cross-functional collaborations.

Candidates for the Lead Product Manager role at Celigo should have a Bachelor’s degree in Computer Science, Engineering, or Business and at least 10 years of experience in SaaS, iPaaS, or API-first product management. Experience in connectivity integrations, leveraging AI, and strong communication skills are also important.

Key skills for success include strategic thinking, technical acumen in API integrations, excellent communication, and the ability to make data-driven decisions. Familiarity with ERP and CRM integration platforms as well as experience in API management are also crucial.

As a Lead Product Manager at Celigo, you will leverage AI to enhance user experience, particularly by reducing friction in integration setups and troubleshooting processes. Utilizing AI-driven insights will help refine connector performance and improve onboarding experiences.

The Lead Product Manager at Celigo collaborates closely with engineering, sales, marketing, customer support, and the connector operations team to ensure that product development aligns with both technical feasibility and customer satisfaction, all while communicating updates on roadmap priorities and addressing any risks.

When answering this question, provide examples of previous roles where you managed API products, emphasizing any direct involvement in the lifecycle of API products and how those experiences influenced your approach to product management.

Discuss your criteria for prioritization, such as customer feedback, alignment with business goals, and technical feasibility. Be sure to highlight any frameworks or tools you've used to facilitate prioritization in your previous roles.

Share specific details of the challenge, your approach to solving it, the stakeholders involved, and the outcome. Emphasizing problem-solving and collaborative skills will demonstrate your capability as a product manager.

Highlight your communication strategies and techniques for fostering collaboration among teams. Discuss regular meetings, updates, and tools used that facilitate clear communication about deadlines, responsibilities, and progress.

Provide a specific instance where customer insights influenced product decisions, detailing how you collected feedback, implemented changes, and what the results were for both the product and customer satisfaction.

Discuss your methods for gathering market data, analyzing trends, competitor analysis, and how this information is incorporated into strategic product decisions.

Explain your conflict resolution strategies and provide examples of how you've mediated disputes between teams or stakeholders while keeping the project's goals in focus.

Detail your quality assurance processes and any specific methodologies you advocate for, such as Agile or Scrum practices, to ensure high-quality outputs from the development team.

Share resources like industry blogs, forums, and professional networks you engage with. Mention any conferences, webinars, or groups that keep you informed about product management trends.

Discuss key performance indicators (KPIs) relevant to product management, such as user adoption rates, customer satisfaction scores, or integration success rates, and how you monitor these metrics to inform your decisions.