Risk Senior Program Group Manager

As a Risk Senior Program Group Manager at Citi, your main responsibilities will include overseeing operational risk management initiatives, managing a diverse project portfolio, and implementing automation solutions using the ITeSS platform. You'll also provide leadership to a cross-functional team, promote professional development, and identify areas for process improvement.

To qualify for the Risk Senior Program Group Manager position at Citi, candidates should possess a proven track record in program and project management, particularly with a focus on Agile methodologies. A deep understanding of operational risk management, data governance, and business analysis is essential, along with exceptional communication and leadership skills.

In the Risk Senior Program Group Manager role, you will be crucial in driving strategic initiatives that enhance operational risk management. You'll use Agile and Design Thinking methodologies to ensure optimal outcomes, manage regulatory initiatives, and foster a collaborative environment where innovative automation solutions can thrive.

At Citi, particularly in the role of Risk Senior Program Group Manager, you can expect a business casual workplace that promotes a culture of empowerment and continuous learning. The company values professional growth, offering access to a variety of development resources and support for employees as they navigate their careers.

Citi offers a competitive salary and a robust benefits package for the Risk Senior Program Group Manager position, including private medical care, life insurance, a pension plan, an employee assistance program, and a range of work-life balance initiatives such as paid parental leave and sports activities.

In answering this question, focus on your methodology for identifying, assessing, and mitigating operational risks. Highlight your experience with frameworks and controls, and share specific examples of successful risk management initiatives you've led.

Discuss the principles of Agile you apply in your projects, such as iterative development and customer collaboration. Share experiences where Agile practices improved project outcomes, emphasizing teamwork and flexibility.

Provide a detailed example that illustrates your leadership style. Address specific challenges and the strategies you employed to overcome them, showing how you facilitated communication and collaboration among diverse team members.

Discuss the various tools and methods you've used for tracking project success and adoption rates. Emphasize data analysis skills and how you leverage metrics to inform decision-making and optimize processes.

Explain your approach to stakeholder engagement. Share techniques for managing expectations, facilitating communication, and ensuring that stakeholder needs are met throughout the project lifecycle.

Discuss specific initiatives you've implemented to promote learning and development, such as feedback sessions and training programs. Highlight the importance of creating an environment where team members feel empowered to suggest improvements.

Talk about your understanding of UX/UI principles and how they've influenced your work. Provide examples where effective design contributed to successful project outcomes, particularly in user-friendly automation solutions.

Share your approach to prioritization and time management. Discuss how you assess project needs and stakeholders' input to make informed decisions on how to allocate resources effectively.

Detail your familiarity with compliance regulations and how you've successfully navigated them in past roles. Highlight cases where you ensured alignment with regulatory requirements while driving project objectives.

Discuss specific metrics and KPIs you would use to assess the effectiveness of an operational risk management program, including risk reduction, process efficiency, and stakeholder satisfaction.