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Business Analyst - (REMIS) Air Force Maintenance Operations - (REF1769I)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed “A Players” who already align with the company’s core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.

Job Description

The salary range for this position is $95,000k - $110,000k (depending on experience)

Position Overview:
We are seeking a highly skilled Business Intelligence Analyst with extensive Air Force maintenance operations and experience supporting the Reliability & Maintainability Information System (REMIS). This role will lead process improvement, requirements gathering, and data analysis activities while collaborating with stakeholders to optimize decision-making and operational efficiency. Strong communication and analytical skills and expertise in electronic data processing, information systems, systems analysis, and computer programming are essential. This role offers an opportunity to significantly impact Air Force maintenance operations, driving efficiency and data-driven decision-making through advanced business intelligence solutions.

Key Responsibilities:

  • Lead requirements-gathering sessions with stakeholders to define business needs related to Air Force maintenance operations and REMIS.
  • Conduct data analysis to identify trends, inefficiencies, and areas for process improvement within maintenance operations.
  • Develop dashboards, reports, and business intelligence solutions that provide actionable insights for leadership.
  • Collaborate with IT teams and Air Force personnel to enhance REMIS data integration, reporting, and system functionality.
  • Ensure data integrity, validation, and compliance with Air Force maintenance policies and procedures.
  • Facilitate communication between technical teams and end-users, translating business requirements into technical solutions.
  • Support the design, implementation, and maintenance of REMIS-based business intelligence solutions.
  • Provide training and support to end-users on data-driven decision-making and BI tools.

Qualifications

Requirements:

  • Minimum of five (5) years of experience in business intelligence, data analysis, or Air Force maintenance operations.
  • Deep understanding of Air Force maintenance procedures, logistics, and REMIS functionality.
  • Proficiency in SQL, data visualization tools (e.g., Power BI, Tableau), and business intelligence platforms.
  • Strong knowledge of electronic data processing, systems analysis, and computer programming.
  • Exceptional communication skills, with the ability to engage stakeholders at all levels.
  • Familiarity with Confluence, Jira, Zephyr, Bitbucket, and Microsoft Teams
  • Experience leading process improvement initiatives within Air Force maintenance or defense-related environments.

 Education:

  • Bachelor’s degree in Business Intelligence, Information Systems, Data Analytics, or a related field (preferred).

Clearance Requirements:

  • Must be a US Citizen
  • Must have an active Secret clearance

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. 

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Average salary estimate

$102500 / YEARLY (est.)
min
max
$95000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst - (REMIS) Air Force Maintenance Operations - (REF1769I), Citizant

Citizant is on the lookout for a dedicated Business Analyst focused on Air Force Maintenance Operations to join our amazing team in Ohio. We pride ourselves on being a leading provider of IT services to the U.S. government, and as part of our mission, we need someone who can dive deep into the world of Reliability & Maintainability Information System (REMIS). This position is not just about crunching numbers; it's about leading vital process improvements, engaging stakeholders, and ensuring that our data analysis drives impactful decisions. If you're passionate about using your skills in data visualization tools like Power BI or Tableau and have a solid understanding of Air Force maintenance procedures, this role is tailor-made for you. Collaborating closely with IT teams, you’ll enhance data integration, reporting, and functionality while ensuring compliance with Air Force policies. Your experience—and exceptional communication abilities will help bridge gaps between technical teams and end-users, translating complex requirements into actionable solutions. At Citizant, we value collaboration and are committed to providing an environment where your contributions can truly shine. This role not only offers a competitive salary between $95,000 and $110,000, depending on your experience, but also the chance to make a lasting impact on Air Force operations. If you are ready to step into an exciting role where your background in business intelligence meets a commitment to excellence, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Business Analyst - (REMIS) Air Force Maintenance Operations - (REF1769I) Role at Citizant
What are the main responsibilities of a Business Analyst at Citizant?

As a Business Analyst at Citizant, especially in the realm of Air Force maintenance operations, you'll be responsible for leading requirements-gathering sessions with stakeholders to define business needs for REMIS. Your duties will also include conducting data analysis to uncover inefficiencies, developing actionable dashboards and reports, and ensuring seamless communication between technical teams and end-users. This position is pivotal in enhancing the efficiency and effectiveness of Air Force maintenance processes.

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What qualifications do I need to be a Business Analyst at Citizant?

To be considered for the Business Analyst position at Citizant, candidates should have a minimum of five years of experience in business intelligence or data analysis, particularly within Air Force maintenance operations. Proficiency in SQL and experience with data visualization tools like Power BI or Tableau are essential. Additionally, possessing an active Secret clearance and a bachelor’s degree in a relevant field can significantly boost your application.

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How does Citizant support employees in the Business Analyst role?

Citizant is committed to nurturing its employees, particularly those in key roles like the Business Analyst position. We provide excellent compensation and benefits and foster a culture that emphasizes personal and professional development. Additionally, our collaborative environment encourages team efforts and supports innovative thinking, allowing you to thrive in fulfilling projects.

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What impact does the Business Analyst have on Air Force maintenance operations?

The Business Analyst at Citizant plays a crucial role in optimizing Air Force maintenance operations. By leading data analysis efforts and crafting business intelligence solutions, you help identify trends and propose process improvements that directly enhance operational efficiency. Your work not only informs leadership decisions but also contributes to the overall effectiveness of the Air Force’s mission.

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What tools and technologies are utilized by Business Analysts at Citizant?

In the role of Business Analyst at Citizant, you will engage with various tools and technologies, particularly SQL for data management, and business intelligence platforms like Power BI and Tableau for data visualization. Familiarity with collaboration tools like Confluence, Jira, and Bitbucket is also beneficial as it helps streamline processes and enhance communication between teams.

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Common Interview Questions for Business Analyst - (REMIS) Air Force Maintenance Operations - (REF1769I)
Can you describe your experience with data analysis in Air Force maintenance operations?

Highlight specific projects or roles where you've conducted data analysis within Air Force maintenance operations. Discuss tools you've used, the insights gained, and how those insights influenced operational decisions or improved processes.

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How do you gather requirements from stakeholders?

Explain your approach to leading requirements-gathering sessions, emphasizing techniques like interviews, surveys, and workshops to ensure you capture comprehensive business needs.

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What are key indicators of efficiency in maintenance operations?

Identify and discuss specific metrics like turnaround time, maintenance backlog, and equipment availability that you believe are critical for assessing efficiency in maintenance operations.

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Can you explain your process for developing dashboards and reports?

Walk through your methodology for developing dashboards, including understanding user needs, selecting relevant KPIs, and creating visualizations that effectively communicate insights.

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What strategies do you use to ensure data integrity and compliance?

Discuss your standard practices for data validation, audits, and adherence to Air Force policies, including how you collaborate with compliance teams to ensure data accuracy and reliability.

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How do you handle conflicting stakeholder requirements?

Employ a conflict resolution strategy that includes active listening, finding common ground, and possibly using mediation techniques to navigate differing stakeholder needs effectively.

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Describe a challenging project you worked on and how you navigated it.

Share a concrete example that showcases your problem-solving skills, teamwork, and adaptability, particularly in high-stakes situations typical in defense-related environments.

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What BI tools are you most comfortable with and why?

Discuss your proficiency in tools such as Power BI or Tableau, providing examples of how you've utilized these tools in previous projects to create impactful insights.

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How do you ensure effective communication with technical teams and end-users?

Outline your communication approach, emphasizing clarity and the ability to translate technical jargon into accessible language for non-technical stakeholders.

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What are your long-term professional goals as a Business Analyst?

Articulate your career aspirations, focusing on how you wish to grow within the field of business analysis and contribute to the mission of improving Air Force maintenance operations.

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Citizant's mission is to transform and improve the operational effectiveness of government agencies so they are more accountable to taxpayers, produce a greater return on public funds, and fulfill their brand promise of promoting the general welfa...

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Full-time, on-site
DATE POSTED
April 6, 2025

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