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Partner Support Specialist -Recons

`One of our core values states to “Improve the Lives of Those Around You.” As a Partner Support Specialist, you will work with Real Estate Professionals nationally to ensure our customers receive high-quality Real Estate valuation services and products in a timely manner. This position provides you with the opportunity to advance your career in Clear Capital by receiving training and exposure to the real estate valuation and mortgage industry. As a Partner Support Specialist you will work closely with our real estate partners,  keep records updated and prgress reports by removing obstacles that delay deliveries. 


What You Will Work On
  • Acts as a liaison between  partners and our customers
  • Assigns orders to real estate professionals who meet service level expectations and customer requirements
  • Negotiate fees and contracts with our real estate professionals
  • Follows up on orders, ensure customer milestones are met and the order is delivered on time to our customers
  • Communicates with real estate professionals in a professional manner over various communication channels.
  •  Updates records with accurate and detailed notes
  • Fosters positive vendor relationships


Who We Are Looking For
  • Demonstrates a positive supportive, friendly, and optimistic manner
  • Demonstrates a sense of urgency, responsiveness, and attentiveness
  • Communicates effectively in writing, verbally and nonverbally
  • Strong attention to detail
  • Strong computer proficiency with computer programs and Internet applications
  • Thrives in a fast paced environment
  • Demonstrates effective problem solving skills
  • Real Estate industry experience a plus the ability to work additional scheduled hours when needed


What You Can Expect
  • Competitive compensation and immediate contribution!
  • Inclusive benefits package offerings 401k plans and customizable benefits including dental, vision, medical, etc. for you and your dependents. 
  • An innovative culture that understands the importance of quality of work over quantity.
  • Company supported and employee-driven ambassador groups that promote diversity, working on a hybrid schedule and philanthropy.
  • Learning and development programs to help advance your career and personal growth.


What We Value
  • Wherever it leads, Whatever it takes! We believe in making the impossible possible!
  • Thrive personally, grow professionally―be happy!
  • Innovate, learn, lead- Knowledge and growth  is never ending!
  • We believe in hiring nice people because anything is possible when you have the team's support.   
  • Improving the lives around us- A smile could change the entire world.
  • Be the most trusted, respected, and loved real estate valuation company in the world.


About Us


Clear Capital is a national real estate valuation technology company with a simple purpose: build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of every U.S. property through our field valuation services and analytics tools, and improve their workflows with our platform technologies. Our commitment to excellence — wherever it leads, whatever it takes® — is embodied by team members.


Clear Capital is an equal opportunity employer.


To all recruitment agencies: Clear Capital does not accept agency resumes. Please do not forward resumes to our jobs alias, Clear Capital employees, or any other company location. Clear Capital is not responsible for any fees related to unsolicited resumes.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Partner Support Specialist -Recons, Clear Capital | CubiCasa

At Clear Capital in Reno, NV, we believe in improving the lives of those around us, and that's where you come in as a Partner Support Specialist! In this role, you'll play a critical part in ensuring our real estate professional partners across the nation provide top-notch services to our customers. Your days will be filled with exciting challenges as you liaise between partners and clients, keeping everything running smoothly. You’ll be responsible for assigning orders based on our service level expectations, negotiating contracts with real estate professionals, and following up to ensure milestones are met and deliveries are timely. Your knack for effective communication—whether it's through email, phone, or in-person conversations—will help foster positive vendor relationships, all while you maintain detailed and accurate records. If you're detail-oriented, thrive in fast-paced environments, and love helping people navigate the real estate industry, this is the perfect opportunity for you. At Clear Capital, we’re not just about the numbers; we’re about the people, too. With competitive compensation, a comprehensive benefits package, and plenty of opportunities for professional growth, your career will flourish here. Join us in our mission to build confidence in real estate decisions—and let’s improve lives together!

Frequently Asked Questions (FAQs) for Partner Support Specialist -Recons Role at Clear Capital | CubiCasa
What responsibilities does a Partner Support Specialist have at Clear Capital?

As a Partner Support Specialist at Clear Capital, you will serve as a crucial liaison between our real estate partners and customers. Your main responsibilities include assigning orders, negotiating fees and contracts, following up on deliveries, and maintaining clear communication across various channels to ensure timely service.

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What qualifications are needed to be a Partner Support Specialist at Clear Capital?

To become a Partner Support Specialist at Clear Capital, candidates should demonstrate strong communication skills, a detail-oriented mindset, and proficiency in computer programs. While prior experience in the real estate industry is beneficial, it's not mandatory. Being able to thrive in a fast-paced environment is essential for this role.

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What benefits does Clear Capital offer to Partner Support Specialists?

Clear Capital provides a competitive compensation package along with an inclusive benefits offering that includes customizable health, dental, and vision coverage. Employees can also enjoy a 401k plan, learning and development programs, and the opportunity to engage in ambassador groups promoting diversity and philanthropy.

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How does Clear Capital support career advancement for Partner Support Specialists?

Clear Capital emphasizes employee growth through learning and development programs designed to enhance your professional skills. The supportive culture encourages you to thrive personally while also building your career in the real estate valuation and mortgage industry.

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What is the work environment like for a Partner Support Specialist at Clear Capital?

At Clear Capital, the work environment is dynamic and inclusive, fostering a culture of teamwork and positivity. Employees are encouraged to innovate and solve problems creatively in a supportive atmosphere that values both quality work and personal happiness.

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Common Interview Questions for Partner Support Specialist -Recons
Can you describe your experience in a customer support role as it relates to real estate?

When answering this question, focus on specific instances where your support helped a client or partner succeed, detailing the communication methods you used and how you managed timelines and deliveries.

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How do you prioritize tasks when managing multiple orders from different partners?

Emphasize your organizational skills and time management strategies. Discuss how you assess urgency and importance to ensure timely delivery and high service standards in a fast-paced environment.

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What strategies do you use to communicate effectively with partners?

Highlight your ability to tailor your communication style to different audiences, whether through emails, phone calls, or meetings. Providing examples of successful interactions can demonstrate your effectiveness.

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How would you handle a situation where a delivery is delayed?

Discuss your problem-solving skills by detailing steps you would take to identify the delay's cause, communicate transparently with affected parties, and implement solutions to minimize impact.

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Can you provide an example of a challenging negotiation you've handled?

Focus on a situation where you successfully negotiated terms with real estate professionals. Outline your approach, the challenges faced, and the outcome that benefited both parties.

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What do you know about Clear Capital and our mission?

Share your knowledge of Clear Capital’s commitment to improving lives through real estate valuation. Discuss how you align with their core values and how you plan to contribute to their mission.

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How do you ensure accuracy when updating records and maintaining detailed notes?

Explain your attention to detail and the systematic methods you employ to verify information before updating records. Mention any tools or software you use to track your work.

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What motivates you to succeed in a partner support role?

Discuss your passion for helping others and contributing to a positive environment. Mention how supporting real estate professionals resonates with your personal career goals and values.

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How do you stay informed about developments in the real estate industry?

Outline your strategies for continuous learning, such as following industry news, attending webinars, or networking with professionals. This shows your commitment to professional growth and industry knowledge.

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Why do you want to work as a Partner Support Specialist at Clear Capital?

Articulate your interest in Clear Capital’s values and culture. Highlight aspects of the role that appeal to you, such as the focus on improving lives or the opportunity for career advancement.

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DATE POSTED
April 9, 2025

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