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Senior Account Executive - US (MN, WI, ID, DE, NH)

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team.

Why you’ll love working at Cognigy: our promise to you

We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.

We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology.

Your new role - Senior Account Executive - US

Location - Minnesota, Wisconsin, Idaho, Delaware, New Hampshire (Remote - must be based in one of these US States)

Potential Compensation - $240 000 to $300 000 OTE (50/50 split)

We're looking for an experienced Enterprise Account Executive to join our expanding US Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

Responsibilities

  • Acquiring new F500 enterprise companies from all industries within the defined US geographic territory (Minnesota, Wisconsin, Idaho, Delaware, New Hampshire)
  • Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
  • Developing, maintaining and reviewing territory plans that outline how you will meet business goals
  • Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
  • Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
  • Coordinating responses to RFPs/RFIs
  • Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
  • Representing Cognigy at trade fairs or events that are customary in the industry
  • Preparing, presenting and conducting demos, presentations and customer meetings
  • Using CRM effectively and consistently to track sales cycles/engagement

Growth Potential

At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience.

About you

  • You have at least 5+ years of experience as an Enterprise Sales Executive, selling SaaS solutions to F500 enterprises. (CCaaS and/or CAI experience is beneficial)
  • You have a track record of consistently exceeding $1M+ quotas and have closed 6- and 7-figure deals with Fortune 500 companies.
  • You are comfortable navigating complex, multi-stakeholder sales cycles with SVP/C-level buyers.
  • You thrive in a fast-paced, high-growth environment and have a hunter mentality and are relentless in winning new logos to drive business growth
  • What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
  • You can balance driving a sales cycle independently while leveraging internal resources
  • You are comfortable leveraging a partner channel to support the sales process
  • Language skills: Spanish would be advantageous

Life at Cognigy: What we offer you

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:

  • Attractive and performance-oriented salary
  • Medical, Dental, Vision, Life, & Disability insurance
  • 401(k)
  • Unlimited leave
  • Unique opportunity to help build and shape the company, with little hierarchy
  • Flexible working options
  • Colleague recognition, reward and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences
  • Ongoing learning and development opportunities, including Udemy
  • One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
  • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more

Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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Average salary estimate

$270000 / YEARLY (est.)
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$240000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Account Executive - US (MN, WI, ID, DE, NH), Cognigy

At Cognigy, we're on the hunt for a Senior Account Executive to join our vibrant sales team operating out of Minnesota, Wisconsin, Idaho, Delaware, or New Hampshire. This is your chance to engage with Fortune 500 companies and help reshape the customer service landscape with our cutting-edge AI Agent platform. As an experienced Enterprise Account Executive, you’ll play a pivotal role in identifying and acquiring new clients while developing impactful sales strategies. Your mission? To understand customer needs and showcase how Cognigy can bring transformative solutions to their enterprises. Your daily adventures will involve leading full sales cycles, collaborating with diverse teams, and crafting compelling business cases that push the boundaries of digital transformation. At Cognigy, we emphasize a culture of respect, teamwork, and growth, which means your contributions won’t just be noticed; they’ll be celebrated! We believe in empowering our team members and providing them with ample opportunities for professional development. So if you have a hunter mentality, a knack for the consultative sales approach, and a proven track record of exceeding sales targets, then this is your opportunity to shine and contribute to the future of customer service alongside our passionate #CognigyCrew. With competitive compensation of $240,000 to $300,000 OTE, flexible working arrangements, and a commitment to mental wellbeing through various benefits, Cognigy isn’t just offering a job but a place to thrive and innovate. Come join us and let’s take customer service to the next level together!

Frequently Asked Questions (FAQs) for Senior Account Executive - US (MN, WI, ID, DE, NH) Role at Cognigy
What are the responsibilities of a Senior Account Executive at Cognigy?

The Senior Account Executive role at Cognigy involves acquiring new Fortune 500 clients while managing the full sales cycle from prospecting to closing deals. You'll be responsible for collaborating with internal teams, developing proposals, conducting product demonstrations, and presenting tailored solutions to prospective customers to showcase how Cognigy's AI platform can revolutionize their customer experiences.

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What qualifications are required for a Senior Account Executive position at Cognigy?

To apply for the Senior Account Executive role at Cognigy, candidates should have at least 5 years of experience in enterprise sales, preferably within SaaS solutions related to contact centers. A proven track record of achieving sales quotas exceeding $1M, along with experience selling to C-level executives in Fortune 500 companies, is essential for this position.

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What is the expected compensation for a Senior Account Executive at Cognigy?

The Senior Account Executive at Cognigy can expect a competitive compensation package ranging from $240,000 to $300,000 OTE, which includes a 50/50 split between base salary and commission, allowing you to reap the rewards for your hard work and success in driving sales.

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How does Cognigy support the growth of its Senior Account Executives?

Cognigy is committed to the professional development of its Senior Account Executives by providing ongoing training, opportunities to work on high-impact projects, and a culture that encourages learning and collaboration. This support ensures that you are equipped with the skills you need to excel in your role and advance your career.

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What makes Cognigy a great place to work for a Senior Account Executive?

Cognigy fosters a vibrant company culture focused on team dynamics, trust, and transparency. As a Senior Account Executive, you'll benefit from flexible working arrangements, strong benefits packages, including 401(k), unlimited leave, and unique opportunities for personal and professional growth in a collaborative environment dedicated to excellence.

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Common Interview Questions for Senior Account Executive - US (MN, WI, ID, DE, NH)
Can you describe your experience with managing the full sales cycle as a Senior Account Executive?

In your response, highlight specific instances where you've successfully led a sales cycle from prospecting through to closing. Talk about the strategies you employed for account planning, communication with stakeholders, and overcoming objections, demonstrating your strategic thinking and problem-solving skills.

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How do you approach building and maintaining a pipeline in a competitive market?

To effectively answer this question, discuss methodologies you use for prospecting, how you prioritize leads, and tools or CRM systems that have helped you manage your sales pipeline. Share any tactics that uniquely position you to stand out in a competitive marketplace.

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What strategies do you use to engage C-level executives during the sales process?

Explain your consultative approach, showcasing how you tailor conversations to understand executive needs. Discuss your methods for building rapport, presenting value solutions, and driving discussions towards ROI and business impact, which resonate with senior leaders.

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What challenges have you faced in previous sales roles, and how did you overcome them?

Be prepared to share a specific challenge you encountered in sales, whether it's closing a difficult deal or navigating a complex stakeholder network. Discuss the steps you took to address the challenge and any lessons learned that have contributed to your growth as an executive.

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How do you utilize technology, such as CRM software, in your sales process?

Discuss the importance of CRM in tracking customer interactions, managing sales activities, and generating reports. Explain how leveraging this technology has optimized your workflow and contributed to your success in closing deals.

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Share an example of how you achieved a significant sales target in your previous role.

Provide a concrete example of a sales target you met or exceeded, detailing the strategies you implemented, the timeline, and the impact your efforts had on your team or the organization. This should showcase your planning, execution, and negotiation skills.

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What motivates you to succeed as a Senior Account Executive?

Reflect on your motivation sources, whether it's personal achievement, contributing to team success, or the excitement of closing new deals. Being specific about your drivers can give hiring managers insight into your character and determination.

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How do you stay updated on industry trends and changes that may affect your sales strategy?

Outline the resources you utilize, such as industry publications, networking with peers, attending webinars, or participating in forums. Emphasize your proactive approach to learning to maintain an edge in your sales strategy.

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Describe your experience with negotiating contracts and closing deals.

In your answer, detail your negotiation techniques, including how you prepare, address client objections, and reach mutually beneficial agreements. Include examples that demonstrate your ability to close complex deals effectively.

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What role does collaboration play in your success as a Senior Account Executive?

Explain how working alongside teams such as marketing, product, and leadership has contributed to your success. Describe specific instances where collaboration led to better outcomes, showcasing your team-oriented mindset.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 4, 2025

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