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Sales & Catering Manager

Description

 Job Summary 

The Sales & Catering Manager is responsible for attainment of assigned goals tied to the overall performance of the  hotel. The individual will be responsible for effectively soliciting and securing new accounts as well as servicing clients/group.


 

Key Responsibilities:

  • Effectively attain assigned sales and revenue goals.
  • Proactively conduct solicitation calls, conduct sales tours, and entertain clients.
  • Build and maintain strong relationships with potential and current clients.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Develop effective sales and catering plans and actions.
  • Provide exceptional customer service and personalized solutions to meet client needs.
  • Collaborate with marketing and reservations teams to develop promotional materials and sales campaigns.
  • Track sales performance and prepare regular reports to evaluate success and identify areas for improvement.
  • Stay informed about market trends and competitor offerings.
  • Maintain strong visibility in local community and industry organizations as applicable.

Requirements


Qualifications:

  • 3+ Year's experience in Hotel Sales experience preferred.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work independently and as part of a team.
  • A passion for providing exceptional customer service and building lasting relationships.
  • Proficiency in general computer knowledge especially Microsoft Office Products.
  • Must be willing to work a flexible schedule including weekends, evenings and holidays.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales & Catering Manager, Coury Hospitality

As a Sales & Catering Manager at a fabulous hotel in Dallas, Texas, you'll play a vital role in shaping the guest experience while driving sales success. You'll be the friendly face that clients turn to for exceptional service and bespoke solutions, highlighting the unique offerings of our venue. Your primary mission will be to secure new accounts and nurture existing relationships, ensuring we meet our sales targets. Your day-to-day will involve anything from making solicitation calls and giving engaging sales tours to collaborating with our marketing team on exciting promotional campaigns. With your strong communication and negotiation skills, you’ll craft tailored pricing contracts that resonate with clients. We’re looking for someone with over three years of hotel sales experience who thrives on building rapport and providing outstanding customer service. You’ll need to be organized and manage your time effectively, as a flexible schedule is part of the job description, allowing you to connect with clients at their convenience. Your expertise in market trends will guide our sales strategy and keep us ahead of the curve in the competitive landscape. If you’re passionate about hospitality and driven by results, this position is your chance to shine in the vibrant Dallas hotel scene!

Frequently Asked Questions (FAQs) for Sales & Catering Manager Role at Coury Hospitality
What are the primary responsibilities of the Sales & Catering Manager at this hotel in Dallas, Texas?

The Sales & Catering Manager at our Dallas hotel is responsible for achieving sales goals through proactive client engagement, including solicitation calls and personalized service. The role involves developing sales and catering strategies, maintaining relationships with clients, and collaborating with marketing to create effective promotional campaigns.

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What qualifications do you need to become a Sales & Catering Manager at this Dallas hotel?

To be a successful Sales & Catering Manager in our Dallas hotel, you should have at least three years of hotel sales experience plus excellent communication and interpersonal skills. A strong organizational ability, proficiency in Microsoft Office, and a knack for customer service will set you apart in this role.

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How does one secure new clients as a Sales & Catering Manager at this hotel in Dallas?

Securing new clients as a Sales & Catering Manager involves a proactive approach, including making solicitation calls, hosting sales tours, and networking within the local community. It's essential to build strong relationships and provide personalized solutions to meet client demands effectively.

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What does a typical day look like for a Sales & Catering Manager in this hotel in Dallas?

A typical day for a Sales & Catering Manager at this Dallas hotel includes conducting client meetings, making follow-up calls, preparing sales reports, and collaborating with the marketing team on promotional activities. You'll spend time engaging with existing clients and seeking new leads, all while ensuring exceptional service.

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What skills are essential for success as a Sales & Catering Manager at this Dallas hotel?

Essential skills for a Sales & Catering Manager in our Dallas hotel include strong negotiation capabilities, excellent communication skills, and the ability to multitask effectively. A passion for building relationships and a deep understanding of market trends are also crucial for success.

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Common Interview Questions for Sales & Catering Manager
Can you describe your experience in hotel sales?

In your response, highlight your previous roles, specific successes, and strategies you implemented to achieve sales goals. Share measurable results wherever possible to showcase your effective sales techniques.

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How do you build and maintain relationships with clients?

Discuss your approach to client relationships, emphasizing personal interactions, follow-ups, and providing tailored solutions. Illustrate how building trust has led to repeat business in your past roles.

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What strategies do you use to meet revenue goals?

Explain your strategic planning process and mention how you set benchmarks, track performance, and adapt strategies based on market analysis. Provide examples of past successful campaigns you've initiated.

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Discuss a time you successfully negotiated a contract.

Share a specific instance, outlining the challenges you faced, your negotiation tactics, and the outcome. Highlight your skills in understanding client needs and balancing expectations.

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How do you stay informed about market trends in the hospitality industry?

Talk about the resources you use, such as industry publications, networking events, and competitor analysis. Emphasize the importance of ongoing learning and adaptation in a competitive environment.

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What role does teamwork play in your sales strategy?

Discuss how you collaborate with teams like marketing and reservations to ensure cohesive messaging and execution of sales strategies. Provide examples of successful teamwork in your previous roles.

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How do you handle difficult clients or challenging situations?

Explain your approach to conflict resolution and providing exceptional service, even under pressure. Share an example where you turned a difficult situation into a positive outcome.

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What tools or software do you use to track sales performance?

Mention your proficiency with tools like CRM systems and reporting software. Talk about how you've used these tools to analyze data and drive sales performance.

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Why are you passionate about working in hospitality sales?

Share your passion for hospitality and how it aligns with your career goals. Discuss how helping clients create memorable experiences motivates you to excel in your work.

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What do you believe sets this hotel apart from its competitors?

Research the hotel's unique offerings and culture prior to the interview. Discuss how you would leverage these differentiators in your sales approach to attract clients and secure bookings.

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Paul Coury, our Founder and Chief Executive Officer, launched Coury Properties in Tulsa, Oklahoma more than 30 years ago. Led with a combination of vision, design and creativity, it quickly became one of the state’s leading property management com...

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Full-time, on-site
DATE POSTED
April 3, 2025

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