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Job details

HUC II

Overview

Health Unit Coordinator, Medical-Surgical Unit

Full Time, 72 Hours Per Pay Period, Night Shift

 

Roane Medical Center Overview: 

Proudly serving our community, Roane Medical Center is committed to your healthy future! Our state-of-the-art facility is equipped with modern technologies and expert staff to provide you the best possible patient care. From our quality medical, surgical, emergency and critical care services to our diagnostic imaging and rehabilitation support, you will find the right blends of technical expertise, medical professionalism, and patient quality and satisfaction at Roane Medical Center.

 

Position Summary: 

Provide clerical and secretarial services to the nursing unit.

 

Recruiter: Brittany Smithson || bpartell@covhlth.com || (865) 374-5363

Responsibilities

Position Accountabilities and Performance Criteria:

  • Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
  • Ensures STAT orders are brought to the attention of licensed nursing personnel.
  • Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
  • Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
  • Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
  • Assists physicians in obtaining reports from lab, radiology, etc.
  • Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
  • Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
  • Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
  • Act as preceptor to HUC I.
  • If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
  • Obtains patient records from other facilities.
  • Manages patient flow via flowboard if applicable.
  • Assures appropriate discharge disposition in electronic medical records
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

HUC II working in Cardiac Areas:

  • Assigns and distributes cardiac telemetry equipment to designated hospital staff.
  • Retrieves cardiac telemetry equipment from nursing units as directed.
  • Admits and discharges patients from the telemetry monitoring service.
  • Maintains cardiac related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
  • Identifies life threatening cardiac rhythms and institutes proper emergency procedures.

Qualifications

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

 

Minimum Experience:         

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.

 

Licensure Requirement:       

External new hires must have CNA, MA, or EMT Certification.

Average salary estimate

$42000 / YEARLY (est.)
min
max
$36000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HUC II, Covenant Health

If you're looking for an exciting opportunity to make a real difference in healthcare, consider becoming a Health Unit Coordinator II at Roane Medical Center in Harriman! In this full-time role, you'll play a crucial part in our Medical-Surgical Unit, working night shifts to provide essential clerical and secretarial support to our dedicated nursing staff. Our state-of-the-art facility is on a mission to deliver exceptional patient care, and you'll be right at the heart of it all, ensuring smooth operations in a fast-paced environment. You will be responsible for a variety of tasks, such as managing patient admissions and discharges, accurately transcribing physicians' orders, and keeping our supply inventory stocked and organized. Plus, you’ll have the opportunity to lend a hand in coordinating patient tests and appointments. This is not just a job; it’s a chance to grow in your career and make cherished connections with patients and colleagues alike. If you thrive in team settings and can manage multiple tasks while maintaining a friendly demeanor, we want to hear from you! Embrace the rewarding challenges that come with being part of Roane Medical Center, where your skills and compassion truly matter.

Frequently Asked Questions (FAQs) for HUC II Role at Covenant Health
What are the responsibilities of a Health Unit Coordinator II at Roane Medical Center?

As a Health Unit Coordinator II at Roane Medical Center, you will handle a variety of clerical duties, including managing patient admissions and discharges, transcribing physician orders, and coordinating patient tests and appointments. Additionally, you'll maintain supplies and equipment inventories, assist with patient flow, and ensure adherence to infection control policies.

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What qualifications are needed for the Health Unit Coordinator II role at Roane Medical Center?

To qualify for the Health Unit Coordinator II position at Roane Medical Center, candidates should be certified as a CNA, MA, or EMT or have experience of at least six months in a related role at a Covenant Health facility. Completion of specialized training, especially for those working in cardiac areas, is also required.

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What types of shifts are available for the Health Unit Coordinator II at Roane Medical Center?

The Health Unit Coordinator II positions at Roane Medical Center typically involve full-time night shifts, providing flexibility for those who prefer working in the evenings while contributing to patient care during critical hours.

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Is there room for growth for Health Unit Coordinators at Roane Medical Center?

Yes, there is significant room for growth for Health Unit Coordinators at Roane Medical Center. The role provides opportunities to enhance your skills through training and development programs, and many staff members advance into higher roles within the organization.

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How does Roane Medical Center support its Health Unit Coordinators?

Roane Medical Center offers a supportive environment for its Health Unit Coordinators, including ongoing training, mentorship opportunities, and a collaborative team atmosphere. This ensures that you not only perform well in your role but also feel valued and integral to patient care.

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Common Interview Questions for HUC II
What experience do you have that qualifies you for the Health Unit Coordinator II position?

In your answer, focus on any previous roles you've held in healthcare settings, particularly as a CNA, MA, or in any administrative capacity. Highlight specific experiences where you managed clerical tasks, coordinated with medical staff, or contributed to patient care.

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Can you describe a challenging situation you faced in a healthcare setting and how you resolved it?

Provide a specific example that illustrates your ability to problem-solve and communicate effectively. Emphasize your team collaboration, ability to stay calm under pressure, and the positive outcome of your actions.

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How do you prioritize tasks in a fast-paced medical environment?

Share your approach to prioritization, such as using a task list or focusing on urgent patient needs first. Explain how you stay organized and manage multiple responsibilities without sacrificing quality of care.

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What steps would you take to maintain patient confidentiality as a Health Unit Coordinator II?

Discuss your understanding of HIPAA regulations and the importance of confidentiality in healthcare. Describe specific practices you would implement, such as careful handling of medical records and secure communication.

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How would you handle a situation where a physician's order was unclear?

Elaborate on the importance of clear communication. Stress that you would confirm the order with the physician to prevent errors and ensure patient safety, demonstrating you put patient care at the forefront.

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Why do you want to work at Roane Medical Center?

Talk about the values and mission of Roane Medical Center that resonate with you. Mention your desire to contribute to their high standards of patient care and how you align with their vision for community health.

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What skills do you possess that would benefit the Health Unit Coordinator II role?

Highlight both technical skills, such as proficiency with medical software, and soft skills like communication and teamwork. Share examples of how these skills have positively influenced your previous work.

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Describe your experience with patient scheduling and managing appointments.

Provide details about your experience in scheduling appointments, including any specific software you've used. Illustrate how you've effectively managed patient flow and ensured timely follow-up.

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How do you contribute to a positive team environment in a healthcare setting?

Discuss the importance of teamwork in healthcare and share examples of how you've supported colleagues or fostered collaboration. Your goal is to convey that you are a team player committed to shared success.

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What do you know about infection control measures in a healthcare setting?

Demonstrate your understanding of essential infection control practices, such as hand hygiene, PPE usage, and protocols for managing infectious patients. Highlight how you would enforce these measures as a Health Unit Coordinator II.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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