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RN Care MGR II

Overview

 

 

RN Care Manager

PRN/OCC, Hours and Shifts Vary

 

Roane Overview: 

Why Roane Medical Center?  Proudly serving our community, Roane Medical Center is committed to your healthy future! Our state-of-the-art facility is equipped with modern technologies and expert staff to provide you the best possible patient care. From our quality medical, surgical, emergency and critical care services to our diagnostic imaging and rehabilitation support, you will find the right blends of technical expertise, medical professionalism, and patient quality and satisfaction at Roane Medical Center. Come be a part of our team at Roane Medical Center! We have all private rooms in our unit. At Roane you will find a culture and team environment that is unmatched!

 

Position Summary:

The RN Care Manager II is responsible for integrating evidenced based clinical practice into the patient care setting, coordinating education of staff and patients and serving as a clinical resource and consultant to the health care team.  The RN Care Manager II is responsible for promoting patient care coordination and quality through the collaborative development of practice guidelines and clinical pathways that support quality improvement activities.  The RN Care Manager II actively seeks opportunities in research designed to identify best practices.  The RN Care Manager II has the responsibility, accountability and authority for providing comprehensive care coordination and knowledge to plan, implement, monitor and evaluate the outcomes of care for the designated patient population. The RN Care Manager II is seen as part of the Leadership team on the nursing unit and reports directly to the Manager/Coordinator of Quality and Care Management at the facility level.

 

Recruiter: Sandra Simmons || ssimmon6@covhlth.com || 865-374-5368

Responsibilities

  • Utilizes case finding criteria to screen patients and gather information from the medical record, physician documentation and communication, patient/family as well as other sources to develop a comprehensive plan for the patient that will meet identified needs.
  • Facilitates timely documentation review with the Clinical Documentation Improvement (CDI) specialist, as necessary to ensure appropriate clinical documentation is available in the patient’s medical record to guide the care team in determining the expected length of stay.
  • Utilizes the nursing process to evaluate daily through discussion with patient and care givers and chart findings to ensure patient is meeting daily objectives.
  • Modifies the case management plan to meet the changing needs of the patient’s clinical condition. Secures needed resources via a multidisciplinary approach to care management strategy to assure timely, efficient and cost effective services.
  • Researches, designs and implements practice guidelines and clinical care designs in collaboration with physicians, nursing and other members of the health care team for assigned population.
  • Identifies specific objectives, goals, and actions to meet the patient’s identified needs.
  • Collaborates and communicates effectively with the physician and other members of the health care team to plan and implement the care of the patient in a timely manner.  Documents results of communication in the patient’s medical record.
  • Visits patients in accordance with the plan of care providing education on medications, treatment plan, discharge instructions and modalities as necessary to promote health and continuity of care.
  • Participates in daily multidisciplinary rounds and ensures appropriate disciplines are available
  • Collaborates directly with the Nurse Manager to ensure the staff adheres to sound clinical practices assisting in the development of educational activities for staff or patients as needed. 
  • Works closely with the physician to identify the necessary resources and ensures the appropriate utilization of same. 
  • Communicates effectively with physician offices, home health agencies, rehabilitation facilities, long term care facilities, and third party payers to identify goals to assure that patients receive the most appropriate, cost effective and efficient means of care. The RN Care Manager provides documentation in the patient’s medical record to communicate the goals and transition plan for the patient.
  • Executes and documents the Care Management activities and interventions related to specific patient goals.
  • Serves as liaison to provide communication with the patient/family, physician and the health care team.
  • Coordinates, organizes, secures, integrates, modifies and documents resources needed to accomplish goals related to the Care Management discharge plan
  • When necessary, serves as the “brokering” agent to secure coverage for needed community services
  • Gathers sufficient information from all relevant sources and documentation regarding the care    management plan and activities and or services to enable the Care Manager to determine the plan’s effectiveness.
  • Mobilizes resources and coordinates the effort of the health care team to achieve a positive patient transition to appropriate next level of care.
  • Identifies, communicates and initiates actions to mitigate variances in the patient’s process of care
  • Stays abreast of most recent changes in quality related to core measures, Conditions of Participation, Leapfrog and other regulatory bodies to assist in compliance for assigned population
  • Monitors patient population for potential Healthcare Acquired Conditions, Hospital Acquired Infections and proactively initiates actions to prevent same
  • When necessary, serves as the “brokering” agent to secure coverage for needed community services
  • Mobilizes resources and coordinates the effort of the health care team to achieve a positive patient transition to next appropriate level of care.
  • Ensures Multidisciplinary daily rounds at the patient’s bedside with care giver and health care team to successfully achieve the desired outcomes and goals.
  • Evaluates the Care Management plan and modifies or changes the plan as needed to meet the patient’s needs.
  • Utilizes statistical analysis techniques to measure clinical and fiscal variances from established patient care guidelines, care designs, protocols and core measures
  • Develops reporting mechanisms to communicate outcomes to physicians and other members of the health care team
  • Supports cost containment efforts through the recommendation of performance improvement opportunities by the health care team
  • Maintains ongoing fiscal awareness by communicating outcomes to all stakeholders at specified times
  • Monitors and addresses outcome variances concurrently
  • Identifies causes of outcome variances and implements actions to improve the variances; evaluates corrective actions for improvement.
  • Proactively seeks the most efficient, cost-effective ways to provide appropriate care.
  • Conducts research to identify “best” practices for achieving patient outcomes
  • Participates in quality improvement initiatives for assigned population
  • Addresses end of life issues as they arise with the physician, family and other members of the health care team
  • Maintains patient Privacy information with other facilities, services and departments involved in Interdisciplinary Discharge Planning Rounds
  • Provides care management services maintaining the patient’s right to privacy and confidentiality adhering to Covenant Health’s HIPPA policy
  • Serves as patient advocate in performing care management duties
  • Provides care management services within the scope of practice as a registered nurse meeting all required standards both legal and regulatory
  • In collaboration with Nursing and other members of the health care team, researches, plans, develops and assists in patient education; requires return demonstration to ensure patient and family understanding of inpatient plan of care as well as post discharge needs
  • Participates in staff development, orientation, and unit meetings through mentoring, consultation, educational presentations and clinical direction
  • Follows policies, procedures, and safety standards.  Completes required education assignments annually.  Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested
  • Actively participates in the hiring, supervision, education, orientation, evaluation and disciplining of staff.
  • Administers all hospital policies applicable to the care of the assigned patient population
  • Actively participates in Performance Improvement (PI) initiatives to support evidenced based care

 

 

Qualifications

Minimum Education:            Bachelor’s degree in Nursing or related field OR certification as listed below.

 

Minimum Experience:          Four (4) years of acute care nursing experience; a minimum of three (3) years of experience in area of assigned responsibility.

 

Licensure Requirement:       Current Tennessee RN License. Current certification in Case Management, CCM, ACM or CPHQ OR Bachelors degree in Nursing or related field.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

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What You Should Know About RN Care MGR II, Covenant Health

Are you a passionate and dedicated RN looking to take your career to the next level? Join Roane Medical Center as an RN Care Manager II! Located in the beautiful Harriman area, we pride ourselves on being at the forefront of patient care, blending cutting-edge technology with compassionate service. In this exciting role, you’ll have the opportunity to make a real impact on patient care coordination and quality improvement initiatives. As an integral member of our leadership team, you’ll partner closely with healthcare providers, ensuring that our patients receive the highest standard of care. Your responsibilities will involve developing and implementing comprehensive care plans, promoting evidence-based practices, and collaborating with multidisciplinary teams. We offer a supportive work environment with all private rooms to ensure both comfort and privacy for our patients. Our culture is one of teamwork and respect, where your input as an RN Care Manager will truly be valued. If you’re looking for a rewarding opportunity to enhance patient outcomes while delivering exceptional care, Roane Medical Center is the perfect place for you to thrive!

Frequently Asked Questions (FAQs) for RN Care MGR II Role at Covenant Health
What are the responsibilities of an RN Care Manager II at Roane Medical Center?

As an RN Care Manager II at Roane Medical Center, your primary responsibilities include integrating evidence-based clinical practices into patient care, coordinating education for staff and patients, and serving as a consultant for the healthcare team. You will also develop comprehensive care plans, facilitate effective communication among healthcare providers, and lead initiatives aimed at improving care quality and patient outcomes.

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What qualifications are required for the RN Care Manager II position at Roane Medical Center?

Candidates for the RN Care Manager II position at Roane Medical Center must hold a Bachelor’s degree in Nursing or a related field, alongside a current Tennessee RN license. Additionally, experience is crucial; a minimum of four years in acute care nursing and three years in the relevant area is required, along with certifications in case management, such as CCM or ACM.

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How does the RN Care Manager II role contribute to patient care at Roane Medical Center?

The RN Care Manager II plays a significant role in patient care at Roane Medical Center by coordinating and managing care strategies that enhance patient outcomes. This includes utilizing case finding criteria, collaborating with physicians for optimal resource utilization, and ensuring timely education on treatment plans for patients and their families.

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What is the work culture like for RN Care Managers at Roane Medical Center?

Roane Medical Center promotes a positive and collaborative work culture for RN Care Managers. Our team values teamwork and respects each staff member's contributions, making it an ideal environment for professional growth and shared success in patient care.

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What kind of support can RN Care Manager IIs expect at Roane Medical Center?

RN Care Manager IIs at Roane Medical Center can expect robust support, including access to ongoing professional development, mentorship from leadership, and opportunities to engage in quality improvement initiatives. Our commitment to a collaborative approach ensures that RN Care Managers have the resources they need to succeed.

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Common Interview Questions for RN Care MGR II
Can you describe your experience with developing care plans as an RN Care Manager?

When answering this question, share specific examples of care plans you’ve developed, emphasizing your processes for assessing patient needs, collaborating with healthcare teams, and adjusting plans as necessary to ensure effective patient outcomes.

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How do you approach collaboration with multidisciplinary teams?

In your response, discuss the importance of open communication and teamwork in successful patient management. Highlight specific instances where collaboration led to improved patient care and outcomes.

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What strategies do you use to ensure adherence to clinical documentation standards?

Explain how you stay informed about documentation requirements and share strategies you use, such as regular training, feedback loops, and working closely with Clinical Documentation Improvement (CDI) specialists to maintain high standards.

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Describe a time you implemented a clinical pathway that improved patient care.

Use this opportunity to showcase your problem-solving skills. Detail the clinical pathway, your rationale for its development, and the positive outcomes it achieved, including any metrics that demonstrate its success.

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How do you handle conflicts that arise with other team members?

Highlight your conflict-resolution skills. Discuss your approach to addressing disagreements diplomatically, focusing on constructive communication and collaboration to find common ground and reach an effective solution.

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What role does evidence-based practice play in your nursing approach?

Here, you can discuss how you integrate the latest research into your care strategies and how this impacts patient outcomes. Provide examples of how you have used evidence-based guidelines to inform your practice.

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How do you assess and address the changing needs of your patients?

Your answer should reflect your ongoing patient assessment practices, how you gather information, and the steps you take to modify care plans based on patient feedback and clinical observations.

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What techniques do you use for patient education and ensuring understanding?

Discuss your patient education methods, emphasizing how you tailor your approach based on patients' individual needs. Include examples of successful education sessions where you ensured patients understood their care plans.

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How do you stay updated on regulations and best practices in nursing?

Explain your methods for continuous learning, such as attending workshops, reading professional journals, and participating in relevant online courses or professional networks to stay informed on current standards and trends.

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Why do you believe patient advocacy is essential in the role of RN Care Manager?

Express your perspective on patient advocacy, highlighting how it ensures patients are heard and supported throughout their healthcare journey, and how it strengthens the nurse-patient relationship to lead to more effective care.

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DATE POSTED
March 30, 2025

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