Lead Store Associate - job 1 of 18

As a Lead Store Associate at Curaleaf, you'll be responsible for overseeing daily operations, providing exceptional customer service, training staff, cash handling, and managing inventory. You'll also lead by example on the sales floor, using effective communication and coaching to ensure a vibrant guest-focused environment.

To apply for the Lead Store Associate position at Curaleaf, you’ll need a minimum of 2 years of retail experience, with at least 1 year in a leadership or supervisory role. Strong communication skills, flexibility to work various shifts, and a commitment to state regulations are also key requirements.

Curaleaf is dedicated to career growth, providing its Lead Store Associates with opportunities for development through training and mentoring. You'll have avenues to advance within the company as we believe in cultivating talent from within and ensuring you have the tools you need to succeed.

The starting hourly pay rate for the Lead Store Associate position at Curaleaf is $19.70. This competitive compensation reflects our commitment to valuing our team members and supporting a rewarding work environment.

Curaleaf offers its employees in the Lead Store Associate role a range of benefits, including health, dental, and vision coverage, generous PTO, a 401(K) retirement plan, and community involvement initiatives. We also offer employee referral bonuses and product discounts to enhance your experience with us.

When discussing your leadership style in an interview for the Lead Store Associate position, focus on your ability to inspire and motivate your team. Highlight strengths such as effective communication, adaptability, and a commitment to training and developing team members to foster a positive, productive environment.

Explain your approach by emphasizing empathy, patience, and problem-solving skills. Share a specific example of a past situation where you successfully resolved a challenging customer interaction, showcasing your commitment to excellent service and maintaining a welcoming atmosphere.

Discuss specific strategies like analyzing sales data to identify trends, implementing promotions, and training your team on effective sales techniques. Mention your proactive approach to anticipating customer needs, which fuels both satisfaction and sales growth.

Provide a detailed account of a situation where you recognized an area for improvement and engaged in effective coaching. Highlight how the training you provided led to measurable results, such as increased sales or improved customer interactions.

Talk about your understanding of regulatory guidelines and the importance of adherence in the retail cannabis environment. Highlight your previous experiences in training team members and ensuring that everyone complies with relevant laws and company policies.

Explain your commitment to detail in inventory management, such as conducting regular counts, monitoring sales patterns, and setting up organized stock lists. Mention any tools or software you’ve used to track inventory accurately.

Discuss the importance of recognition, open communication, and fostering a supportive environment. Share examples of how you’ve encouraged collaboration, celebrated successes, and provided constructive feedback.

Showcase your knowledge of Curaleaf’s mission, values, and its commitment to social responsibility. Express your enthusiasm for being part of a company that prioritizes quality and community impact within the cannabis industry.

Provide a concrete example of how you identified an inefficiency, proposed a solution, and successfully implemented it. Focus on the overall impact on customer experience or sales, and the lessons learned from the experience.

Share your passion for team success, customer satisfaction, and driving business results. Convey how you find fulfillment in developing others and contributing to a positive work culture and dynamic sales environment.