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Healthcare Operations Administrator

Posting Date

04/11/2025

4451 Parliament PLSuite T, Lanham, Maryland, 20706, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

  • Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

  • Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

  • Available when the clinic is open.

  • Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

  • Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

  • Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

  • Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

  • Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

  • Lead a Team that appreciates, supports and relies on each other in a positive environment.

  • Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

  • DaVita offers a competitive total rewards package to connect teammates to what matters most.

  • We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

  • DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

  • Associate's degree required; Bachelor's degree in related area strongly preferred

  • Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

  • Current license to practice as a Registered Nurse if required by state of employment

  • Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

  • Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

  • Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-SB2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$89,000 - $141,000 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

Average salary estimate

$115000 / YEARLY (est.)
min
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$89000K
$141000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Healthcare Operations Administrator, DaVita

As a Healthcare Operations Administrator at DaVita, you’ll join a passionate team dedicated to transforming patient care and enhancing your professional journey. In this role, you will take charge of an outpatient clinic, ensuring that patients receive top-notch care while growing your own skill set in a supportive environment. Our patients are at the heart of what we do, and you’ll play an essential role in fostering meaningful relationships with them to improve their health through strategic goal setting and quality initiatives. One of the most rewarding aspects of being a Healthcare Operations Administrator at DaVita is knowing that your leadership not only develops your team but also significantly impacts the community. You’ll have the autonomy to manage the clinic's operations, from financial oversight to compliance, while still having the support from your peers and directors. DaVita thrives on collaboration, and in this position, you’ll work closely with regional directors to tackle challenges and drive performance that meets company standards. Moreover, you’ll enjoy a culture that values growth and positivity, allowing you to inspire a diverse team to strive for excellence every day. If you’re ready to embrace a meaningful career where you can truly make a difference every day, then consider taking your next step with us at DaVita!

Frequently Asked Questions (FAQs) for Healthcare Operations Administrator Role at DaVita
What are the responsibilities of a Healthcare Operations Administrator at DaVita?

As a Healthcare Operations Administrator at DaVita, your primary responsibilities include managing clinic operations, overseeing financial performance, developing and mentoring a cross-functional clinical team, ensuring compliance with healthcare regulations, and fostering patient relationships to enhance care quality. You will also collaborate with regional management to address patient and employee concerns.

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What qualifications do I need to apply for the Healthcare Operations Administrator position at DaVita?

To apply for the Healthcare Operations Administrator position at DaVita, an associate's degree is required, with a bachelor's degree strongly preferred. Candidates should have at least one year of management experience, ideally in healthcare or business. Certain healthcare qualifications such as a current registered nurse license or CPR certification may also be necessary, as determined by the regional director or divisional vice president.

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What skills are essential for success as a Healthcare Operations Administrator at DaVita?

Key skills for success as a Healthcare Operations Administrator at DaVita include strong leadership and team-building abilities, financial management proficiency, effective communication skills, and collaboration with clinical and financial teams. Being comfortable with technology, particularly Microsoft Office tools, is also crucial for this role.

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How does DaVita support the professional growth of Healthcare Operations Administrators?

DaVita is committed to the personal and professional growth of its Healthcare Operations Administrators. The company provides ongoing training opportunities, mentorship from experienced professionals, and a supportive work culture that encourages innovation and teamwork. Performance-based rewards also recognize your contributions to the team and clinic success.

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What benefits can I expect from working as a Healthcare Operations Administrator at DaVita?

As a Healthcare Operations Administrator at DaVita, you will enjoy a comprehensive benefits package including competitive salary, healthcare coverage, a 401k match, paid time off, and access to family resources. Additional perks may include assistance with childcare, pet insurance, and wellness programs to support overall well-being.

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Common Interview Questions for Healthcare Operations Administrator
Can you describe your management style as a Healthcare Operations Administrator?

When addressing this question, highlight your approach to leadership, emphasizing qualities like collaboration, support, and mentorship. Discuss how you adapt your style to meet the needs of your team and enhance clinic performance.

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How do you prioritize patient care in a high-pressure environment?

To answer this effectively, provide examples of strategies you've employed to maintain patient focus, such as implementing effective communication methods, ensuring staff alignment on patient goals, and using performance metrics to track and improve care quality.

Join Rise to see the full answer
What steps would you take to manage a team with diverse skill sets?

Discuss your experience in evaluating team strengths and weaknesses, encouraging cross-training, and fostering an inclusive culture that leverages individual skills for collaborative success. Highlight your belief in continuous improvement and team development.

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Can you explain how you handle compliance and regulatory requirements?

A strong response involves detailing your familiarity with regulatory standards, the systems you have in place to ensure compliance, and how you stay updated on changing regulations. Provide examples of how you've addressed compliance issues in past roles.

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How do you approach financial management in a healthcare setting?

Describe your experience with budgeting, expense forecasting, and vendor relationship management. You could explain how you monitor financial health through key performance indicators and make adjustments to meet fiscal goals without compromising patient care.

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What challenges have you faced in your previous management roles, and how did you overcome them?

It's essential to share specific examples of challenges, outlining the steps you took to navigate these situations. Emphasize your problem-solving abilities and your commitment to fostering teamwork during difficult times.

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How do you ensure effective communication among your team?

Highlight your preferred communication methods, whether it involves regular team meetings, performance reviews, or informal check-ins. Discuss how you foster an environment of transparency and openness.

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In what ways do you measure the success of your clinic operations?

To answer this question, outline key performance indicators (KPIs) you track, such as patient satisfaction scores, financial metrics, and quality improvement outcomes. Explain how these metrics inform your operational strategies.

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What role does technology play in your management approach?

Discuss your use of specific technologies for improving clinic operations and enhancing patient outcomes. Mention your proficiency in health information systems and how they facilitate better decision-making.

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Why do you want to work for DaVita as a Healthcare Operations Administrator?

This question is an opportunity to express your alignment with DaVita’s mission and values. Discuss what draws you to the company’s focus on patient care, team collaboration, and professional growth, as well as how you see yourself contributing to their goals.

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DATE POSTED
April 13, 2025

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