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Systems Integration Manager | EMEA

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Responsibilities 

  • Serve as the main point of contact for Success and Onboarding teams on integrations and API issues

  • Act as the escalation point for unresolved customer integration and API questions

  • Manage and troubleshoot integration issues, collaborating with internal teams to find solutions

  • Oversee customer integration projects from planning to execution, including requirements, strategy, and testing

  • Develop tailored integration plans and schedules based on client needs

  • Work with the Integrations and API Product team to address common challenges

  • Maintain deep knowledge of Deel’s product suite and its integrations

  • Create and update internal and external resources for self-serve integrations

  • Communicate regularly with Onboarding Managers and CSMs about project status and issues

  • Guide customers through integration, troubleshooting, and ensuring successful deployment

Qualifications

  • 2-5 years in Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment

  • Strong understanding of API integrations

  • Proven project management skills with a proactive, action-oriented approach

  • Excellent communication and interpersonal skills, able to collaborate with senior client stakeholders and internal teams

  • Ability to manage multiple projects and meet tight deadlines

  • Experience with HRIS and ERP systems like QuickBooks, NetSuite, Workday and SAP

  • Familiarity with SQL or other query languages is a plus

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Average salary estimate

$75000 / YEARLY (est.)
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$90000K

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What You Should Know About Systems Integration Manager | EMEA, Deel

At Deel, we’re all about breaking boundaries, and our Systems Integration Manager role in Madrid is essential to that mission. Picture yourself as the go-to person for the Success and Onboarding teams, tackling integration and API issues head-on. You’ll not only manage and troubleshoot any integration hiccups but also oversee projects from the ground up, ensuring a smooth journey from planning to execution. If you have a knack for creating tailored integration plans that cater to client needs, we want you on our team! With over 2-5 years of Technical Consulting or Implementation Project Management experience in a B2B SaaS environment, you'll thrive in our dynamic setting. You’ll collaborate with various internal teams and guide customers through the process, making sure they experience the powerful capabilities of our platform. Your deep understanding of API integrations will shine as you maintain regular communication with Onboarding Managers and Customer Success Managers about project status. Join our diverse team and be part of a company that values skilled individuals, with a commitment to inclusivity and innovative solutions. At Deel, you’re not just filling a position; you’re joining a thriving community that believes in a world without borders. Let’s transform the hiring landscape together!

Frequently Asked Questions (FAQs) for Systems Integration Manager | EMEA Role at Deel
What are the responsibilities of a Systems Integration Manager at Deel?

As a Systems Integration Manager at Deel, you'll serve as the main contact for Success and Onboarding teams, managing and troubleshooting integration and API issues. From overseeing customer integration projects to developing tailored plans, your role is crucial in ensuring successfully deployed integrations while collaborating closely with internal teams.

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What qualifications are needed for the Systems Integration Manager position at Deel?

To qualify for the Systems Integration Manager role at Deel, candidates should have 2-5 years of experience in Technical Consulting, Implementation Project Management, or Support within a B2B SaaS environment. A strong understanding of API integrations, excellent communication skills, and project management expertise are essential for success.

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How does Deel support its Systems Integration Managers in their roles?

Deel encourages its Systems Integration Managers by providing tailored computer equipment for their roles, access to scalable benefits, and stock grant opportunities. Moreover, with a focus on remote work flexibility, you'll be equipped to thrive while maintaining a balance that suits your lifestyle.

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What is the role of the Systems Integration Manager in onboarding new clients at Deel?

The Systems Integration Manager plays a vital role in onboarding at Deel by guiding customers through integration processes, troubleshooting issues, and ensuring a successful deployment. Your ability to communicate effectively with both clients and internal teams will ensure that onboarding is seamless and efficient.

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How important are communication skills for the Systems Integration Manager at Deel?

Communication skills are crucial for the Systems Integration Manager at Deel. You'll be collaborating with senior stakeholders and various internal teams, making it essential to convey project requirements clearly and manage expectations effectively to ensure customer satisfaction.

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Common Interview Questions for Systems Integration Manager | EMEA
How do you handle integration issues in your projects?

When facing integration issues, I first assess the root cause by gathering relevant data. I prioritize communication with impacted stakeholders to keep them informed. Collaborating with my team, we develop a structured troubleshooting plan to address the issue promptly and create a report to prevent future occurrences.

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Can you describe your experience with API integrations?

My experience with API integrations includes working on multiple projects where I implemented and customized integrations for various systems. I am proficient in understanding API documentation, identifying potential challenges beforehand, and ensuring that integrations meet clients' functional requirements smoothly.

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What project management methodologies do you prefer in integration projects?

I prefer using Agile methodologies for integration projects as they allow for flexibility and adaptability. This approach enables me to deliver incremental updates while receiving continuous feedback from stakeholders, ensuring that the project aligns with client expectations at every stage.

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How do you prioritize tasks when managing multiple projects?

I prioritize tasks by assessing urgency and impact. I use project management tools to visualize timelines and dependencies, break down larger tasks into manageable actions, and routinely communicate with my team to adjust priorities as necessary to stay on track with deadlines.

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Can you give an example of a successful integration project you've managed?

In my previous role, I managed an integration project where we connected multiple HRIS and ERP systems for a client. By establishing a clear timeline and engaging with stakeholders throughout the process, we delivered the project ahead of schedule, resulting in a seamless transition and high client satisfaction.

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How do you ensure that clients understand the integration process?

I ensure clients understand the integration process by creating comprehensive documentation and providing demonstrations when necessary. Regular check-ins and open communication channels encourage clients to ask questions, ensuring they feel confident and well-informed throughout the integration.

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What tools do you use for tracking integrations and project progress?

I rely on project management tools like Asana or Trello for tracking project progress and ensuring tasks are completed on time. Additionally, I may use integration monitoring tools to keep tabs on performance metrics, so any issues can be addressed proactively.

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How do you handle conflict when working with clients on integrations?

I approach conflicts with a mindset of understanding and resolution. I listen to the client's concerns, acknowledge their frustrations, and work collaboratively to find solutions. Maintaining a positive relationship is essential, and I make sure to communicate regularly during the resolution process.

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What strategies do you implement for self-serve integrations?

For self-serve integrations, I focus on creating clear, user-friendly documentation and resources. Additionally, I oversee training sessions for clients to help them navigate the integration process confidently. Gathering feedback allows us to continuously improve our self-serve offerings.

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What do you think is the most challenging aspect of being a Systems Integration Manager?

The most challenging aspect of being a Systems Integration Manager is often managing client expectations, especially in complex integrations. I handle this by establishing clear communication, defining project scope upfront, and setting realistic timelines to ensure all parties are aligned.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
FUNDING
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DATE POSTED
April 3, 2025

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