Telecom Sector | Backup System Administrator - Lisbon (Hybrid)

As a Backup System Administrator at Devoteam, you will handle a variety of key responsibilities, including administering and supporting Veritas NetBackup, managing Quantum robotics and Data Domain VTLs, and overseeing Linux and Windows Server environments. You will work on upgrading and troubleshooting backup systems, providing second/third line technical support, and collaborating with various teams to ensure efficient operations. Your role will also involve developing automation scripts and capacity planning.

To be a successful Backup System Administrator at Devoteam, a BS or MS degree in Computer Science, Software Engineering, or a related IT discipline is essential. Additionally, experience with Veritas NetBackup, Windows and Linux systems administration, VMware virtualization, and scripting languages like Shell and PowerShell is required. Knowledge of network fundamentals and database systems like Oracle, PostgreSQL, or MS SQL will also greatly benefit your application.

In your role as a Backup System Administrator at Devoteam, familiarity with Veritas NetBackup (versions 8, 9, 10) is critical. You should also be comfortable managing Quantum robotics, Data Domain VTLs, and SAN Switches. Knowledge of Linux and Windows environments, VMware virtualization, and scripting using Shell and PowerShell will set you up for success in this position.

At Devoteam, you can expect a collaborative and inclusive work environment where diversity is celebrated. As a Backup System Administrator, you will be part of a multidisciplinary team of professionals and will engage in both remote and on-site work in our Lisbon office. The culture encourages creativity, teamwork, and continuous improvement, making it an exciting place to grow your career.

Devoteam is committed to promoting equal opportunities for all employees and actively fights against discrimination in any form. The company recognizes that a diverse workforce stimulates creativity, dynamism, and excellence. They have various initiatives and practices in place to ensure everyone, including people with disabilities, is provided with opportunities based on merit, making for a more innovative workplace.

When answering this question, highlight your specific experience with Veritas NetBackup, including the versions you've worked with, the types of environments you managed, and any significant problems you solved using this tool. Discuss how you administer backups, monitor their success, and handle any failures that arise, showing your technical proficiency and problem-solving skills.

In your response, walk the interviewer through your systematic approach to troubleshooting. Discuss the tools and methods you use for diagnostics, your experience in identifying root causes, and provide a specific example of a situation where you successfully resolved a critical issue in a mixed environment.

When discussing your automation scripts, specify the types of tasks you automated and the benefits achieved, such as saving time or reducing errors. Highlight your experience with Shell and PowerShell scripts, mentioning a particular project that you feel showcases your skills in creating effective solutions for repetitive tasks.

In response, explain what SAN Switches do and how they are crucial in managing data flow between servers and storage devices during backup operations. Share any hands-on experience you have, and mention specific scenarios in which you leveraged SAN technology to enhance performance or reliability in backup tasks.

For capacity planning, it’s important to highlight your strategic approach. Discuss how you analyze current storage usage, predict future needs based on growth, and ensure that systems have adequate resources to handle data retention requirements. Provide examples of how your planning positively impacted backup reliability and performance.

You might want to mention various ways you keep informed, such as attending workshops, participating in webinars, following industry blogs, and networking with professionals. Sharing your proactive attitude toward learning and adapting to new technologies will demonstrate your commitment to professional growth in the rapidly evolving IT sector.

When answering this question, detail a specific challenging incident, the steps you took to investigate and resolve the issue, and the outcomes. Make sure to emphasize your problem-solving abilities, technical knowledge, and how you communicated the situation to your team or stakeholders.

Discuss your hands-on experience with VMware, including tasks such as managing virtual machines, configuring network settings, and optimizing performance. You can also relate how virtualization technology has improved backup operations, emphasizing your ability to integrate virtual environments into backup strategies.

Mention any performance monitoring tools you have experience with, such as OpsCenter or IT Analytics. Describe how you utilize these tools to ensure successful backup operations and detect issues before they escalate, demonstrating your proactive approach to system management.

Here, you can emphasize the importance of clear communication in achieving effective collaboration. Describe techniques you use to maintain transparency, such as regular status updates, using project management tools, and holding brief meeting check-ins to discuss any changes or challenges in the backup process.