Retail Sales Leader Front End
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves.
Supports building and hiring a strong team by observing in-store interviews and department tours.
Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events.
Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.).
Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store.
Performs other tasks as assigned by management.
LEADERSHIP TRAITS:
Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns
QUALIFICATIONS:
Flexible availability - including nights, weekend, and holidays.
Prior retail sales experience (or customer-focused experience) preferred.
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
Ability to work extended periods of time (up to 4 hours) standing or walking.
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Average salary estimate
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Join DICK’S Sporting Goods as a Retail Sales Leader Front End and be part of an extraordinary team that believes in the transformative power of sports! At DICK’S, every team member plays a crucial role in equipping athletes to realize their dreams. As the Retail Sales Leader, you are not just leading a team; you’re shaping a culture that values confidence and excitement. Working under the guidance of the Store Manager, you’ll be the in-store expert, ensuring that both our brand standards and customer service are top-notch. You’ll be responsible for building and hiring a solid team, connecting with each teammate to foster a culture of trust and respect. You will plan and organize effectively, aligning workforce priorities to meet customer needs and store events. Upholding merchandising standards and training fellow teammates on procedures will be key to your role. As a leader, you’ll create an inclusive environment where everyone feels welcome, and you’ll cultivate a sense of community among teammates and customers alike. If you thrive in a dynamic setting and are eager to make a difference in customers’ lives, DICK’S Sporting Goods is the place for you. We’re excited to welcome you to our team, where your leadership will pave the way for an exceptional shopping experience!
We create an inclusive environment where passionate, skilled, and diverse teammates thrive. We create and build leading brands that serve and inspire athletes. We make a lasting impact on communities through sport. We deliver shareholder value t...
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