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Call Center Sales Rep - High Earning Potential

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57605 / YEARLY (est.)
min
max
$42560K
$72650K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Call Center Sales Rep - High Earning Potential, DISH

Are you ready to take your career to the next level? Join DISH as a Call Center Sales Rep in Essex County, NJ, where your potential for earnings is limitless! With a base pay of $20.50, plus an uncapped commission structure, the first-year on-target earnings average around $68,000, and our top performers often exceed six figures annually! At DISH, we pride ourselves on our award-winning Inside Sales & Retention team, focusing on providing valuable solutions to our customers without any cold calling. You'll engage with both new and existing customers, helping them understand how our wide array of services—including satellite television, live streaming, and mobile plans—can meet their needs. The role offers comprehensive paid training, so don't worry if you're new to sales; you're backed by a mentorship program that ensures a smooth transition into your new career. Enjoy amazing benefits like a 401(K) plan with company match, paid time off, and even discounts on our services. Plus, there’s the opportunity for rapid career growth—promote two levels within your first year based on your performance! Sound exciting? If you're competitive, customer-focused, and ready to make an impact, DISH is the place for you!

Frequently Asked Questions (FAQs) for Call Center Sales Rep - High Earning Potential Role at DISH
What responsibilities does a Call Center Sales Rep at DISH have?

As a Call Center Sales Rep at DISH, you'll be responsible for engaging with both new and existing customers to sell our diverse range of products and services, including satellite television and Boost Mobile offerings. You'll assess customer needs, offer tailored solutions, and work to build lasting relationships through excellent customer service. Your role will also involve effective time management and real-time data entry, all while maintaining a robust knowledge of our services and promotions.

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What qualifications do I need to apply for the Call Center Sales Rep position at DISH?

To apply for the Call Center Sales Rep position at DISH, you need to have a high school diploma or GED and the ability to work full-time on-site. We're looking for candidates with a competitive spirit, a customer-focused mindset, and excellent verbal communication skills. While previous experience is not required, a willingness to learn and a growth mindset will set you apart.

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Is training provided for the Call Center Sales Rep position at DISH?

Absolutely! DISH provides a comprehensive paid training program designed to equip you with the skills and knowledge you need to succeed as a Call Center Sales Rep. Our training includes computer-based modules, instructor-led sessions, hands-on activities, role-playing exercises, and even mentorship from experienced team members for a smooth onboarding process.

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What are the earning potential and commission structure for a Call Center Sales Rep at DISH?

As a Call Center Sales Rep at DISH, you'll enjoy a base pay of $20.50 per hour, with uncapped commission opportunities that can elevate your earnings significantly. First-year on-target earnings average around $68,000, but top performers often achieve well over six figures annually thanks to the performance-based commission structure. This means the more efforts you put in, the more you can earn!

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What kind of benefits can a Call Center Sales Rep at DISH expect?

DISH offers an impressive array of benefits to its Call Center Sales Reps, including a 401(K) plan with company match, comprehensive medical, dental, and vision insurance options, and generous paid time off. Additionally, you can take advantage of discounts on DISH services, tuition reimbursement for ongoing education, and rewards for high performance through our recognition programs.

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Common Interview Questions for Call Center Sales Rep - High Earning Potential
How would you handle a difficult customer as a Call Center Sales Rep?

In this situation, it's crucial to remain calm and empathetic. Listen actively to the customer's concerns, acknowledge their feelings, and reassure them that you are there to help. Offer solutions that address their issues while guiding them toward our product benefits. Maintain patience and keep the conversation positive to restore their trust.

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What is your approach to meeting and exceeding sales targets?

I believe that setting clear personal goals and staying organized is key to meeting sales targets. I regularly track my performance metrics and identify areas for improvement. Additionally, I take the time to understand customer needs, which helps me make tailored recommendations that can lead to sales success.

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Can you describe a time when you turned a negative customer experience into a positive one?

Certainly! Once, I dealt with a frustrated customer who had encountered service issues. I listened attentively to their experience, apologized for the inconvenience, and offered them a compensation package as resolution. By effectively resolving their issue and exceeding their expectations, they left the call satisfied and even expressed their appreciation for the help I provided.

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What motivates you to succeed in a sales environment?

I'm motivated by the challenge of meeting and exceeding goals, as well as the financial rewards that come from doing well in sales. Additionally, I love the satisfaction of helping customers find solutions that meet their needs, which fuels my passion for selling.

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How do you keep yourself motivated during challenging calls?

I focus on the bigger picture and remind myself that every call presents an opportunity to learn and grow. I emphasize resilience; if a call doesn't go as planned, I analyze the experience afterward to understand what I can do better next time. Staying positive and setting mini-goals during each call also helps.

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What do you know about DISH and its products?

DISH is an innovative company with a strong presence in the connectivity sector, spanning satellite television, live streaming, and mobile services. I appreciate that DISH is dedicated to providing customers with flexible and affordable options, and I'm excited about participating in our mission to build America’s First Smart Network™.

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How would you assess a customer's needs during a call?

Assessing a customer's needs requires active listening and asking open-ended questions. By understanding their current situation, priorities, and concerns, I can offer personalized solutions that genuinely appeal to them. My goal is to ensure the customer feels understood and valued while making informed decisions.

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Why do you want to work as a Call Center Sales Rep at DISH?

I want to work with DISH because of its strong commitment to customer satisfaction and innovative products. The growth potential in this role excites me, and I also appreciate the supportive training environment that DISH provides, which can enhance my sales and communication skills.

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How do you stay organized and manage your time effectively while working in sales?

I use a mix of digital tools and traditional methods, like to-do lists, to prioritize my tasks. I allocate time for follow-ups, research on potential customers, and product training. Efficient time management allows me to engage effectively with customers while ensuring I meet all other responsibilities.

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What are your strategies for building rapport with customers over the phone?

Building rapport starts with a friendly and warm tone. I ensure to address the customer by name, actively listen to their concerns, and share relatable anecdotes where appropriate. This personal touch helps me create a more engaging interaction that fosters trust and connection.

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DATE POSTED
April 1, 2025

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