Systems Monitoring Engineer

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI, LLC is seeking a Systems Monitoring Engineer (MEM Tower)

Responsibilities:

• Monitor and maintain the performance, availability, and reliability of IT systems and infrastructure.
• Develop, implement and maintain monitoring solutions using tools such as SolarWinds, Open Text, Ansible, SCOM.
• Analyze system performance data and generate reports to identify trends and potential issues.
• Respond to alerts and incidents, performing root cause analysis and implementing corrective actions.
• Collaborate with IT and development teams to ensure system stability and performance.
• Create and maintain documentation for monitoring processes, configurations, and procedures.
• Participate in on-call rotation to provide 24/7 support for critical systems.

Qualifications

Education and Years of Experience:  

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in systems monitoring, network administration, or a similar role.
• Proficiency with monitoring tools such as Nagios, Zabbix, Prometheus, Solarwinds, Open Text, Ansible, SCOM or similar.
• Strong understanding of network protocols, system architecture, and IT infrastructure.
• Experience with scripting languages (e.g., Python, Bash, PowerShell) for automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Certifications such as CompTIA Security+, ITIL, Azure/AWS Cloud certification, etc

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote, US

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.