Assistant Manager(05225) - 135 Carondelet St

As an Assistant Manager at RPM Pizza, you will be responsible for managing store operations, overseeing a team, ensuring customer satisfaction, and meeting sales goals. Your role will include running shifts smoothly, training staff, maintaining food safety standards, and implementing marketing strategies. You'll also support the General Manager in various business aspects, making it crucial to have strong leadership and organizational skills.

To qualify as an Assistant Manager at RPM Pizza, candidates must be at least 18 years old with a clear driving record and possess a dependable vehicle. Strong communication skills, basic math skills, and a positive attitude are essential. Additionally, the ability to stand, walk, and carry up to 25 pounds is required, along with the willingness to learn and work in a fast-paced environment.

RPM Pizza offers extensive training opportunities for Assistant Managers, including courses at our Pizza College. These programs focus on developing leadership, team-building, and problem-solving skills that are vital for career advancement within the company. Continuous learning helps you stay updated on the latest practices in the pizza industry.

As an Assistant Manager at RPM Pizza, you can expect a vibrant and exciting work environment. Our culture emphasizes teamwork, positivity, and customer satisfaction, making it a fun place to work. You’ll be leading a team dedicated to achieving goals while providing a friendly atmosphere for our customers, ensuring everyone walks away happy.

RPM Pizza provides a comprehensive benefits package for Assistant Managers, including competitive pay and bonus opportunities. Those enrolled in the company medical plan will also receive medical, dental, vision, and life insurance coverage. Additional benefits include a 401K program and opportunities for community involvement through various partnerships and donations.

Essential qualities include strong leadership skills, excellent communication abilities, a positive attitude, and the capacity to handle pressure effectively. Demonstrating your ability to motivate and train a team will be key in your response.

Highlight your conflict resolution skills by discussing specific strategies such as open communication, focusing on collaborative solutions, and mediating discussions. Showing you can maintain a cohesive team environment is crucial.

Explain how you would gather customer feedback and implement changes based on their suggestions. Discuss initiatives like staff training on customer service or special promotions to enhance the customer experience.

Talk about creating an inclusive team culture through recognition, team-building exercises, and setting clear goals. Motivating your team can improve performance and morale, which is important in the fast-paced pizza industry.

Discuss your approach to prioritization, such as identifying urgent customer needs, delegating responsibilities among team members, and ensuring that operational standards are met without sacrificing service quality.

Explain how you would create a structured onboarding process focusing on hands-on training that emphasizes company values, operational procedures, and safety standards, ensuring that new team members feel supported and confident.

Share your understanding of health codes and your commitment to training staff on safe food handling practices. Emphasize the importance of regular checks and maintaining cleanliness to uphold the store's reputation.

Talk about your familiarity with inventory systems, techniques for monitoring stock levels, and how to effectively manage waste. Show that you can keep the store running efficiently without overstocking or shortages.

Discuss the importance of maintaining professionalism while also being approachable. Explain how fostering mutual respect helps build a strong rapport without compromising authority.

Express your enthusiasm for joining a company with a strong community focus and a commitment to employee development. Note how RPM Pizza's values align with your career aspirations and passion for customer service.