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Assistant Manager(08957) - 131 Commerce Dr Unit E image - Rise Careers
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Assistant Manager(08957) - 131 Commerce Dr Unit E - job 1 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(08957) - 131 Commerce Dr Unit E, Domino's

If you're looking to take your leadership skills to the next level, then the Assistant Manager position at Domino's Pizza in Mayodan, NC, might be just what you need! This role is perfect for those who have a knack for guiding others, managing responsibilities, and ensuring that operations run smoothly. Here, you will be in charge during your shift, managing everything from inventory control, customer relations, cash handling, and adherence to company policies. You'll set the tone for your team, leading by example to foster a productive atmosphere. Not only will you gain invaluable experience in a fast-paced, fun environment, but you'll also be part of a company that genuinely values its employees, offering diverse opportunities for advancement. Many have started their journey as delivery drivers, progressing to and through management, and some even become franchise owners! We’re all about collaboration and fun, and we want you to be a part of the action. If you’re fueled by the hustle and have a passion for providing excellent customer service while keeping everything in check, then this is a great opportunity to make your mark. So, why wait? Grab this chance to show that you can lead a team to victory while serving up the best pizza around. Apply today!

Frequently Asked Questions (FAQs) for Assistant Manager(08957) - 131 Commerce Dr Unit E Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll be responsible for supervising operations during your shift, which includes managing team performance, overseeing inventory and cash control, and ensuring stellar customer relations. You’ll also need to enforce company policies, handle staffing, and maintain store cleanliness. The goal is to create an efficient work environment while delivering top-notch service to customers.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager role at Domino's Pizza, you typically need some prior managerial experience, as well as strong communication skills. A solid understanding of financial practices is critical, along with a natural ability to multitask and align team efforts. A passion for customer service and a willingness to work flexible hours are essential for success in this fast-paced environment.

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What skills are essential for the Assistant Manager role at Domino's Pizza?

Key skills for the Assistant Manager role at Domino's Pizza include excellent communication and leadership abilities, effective time management, problem-solving skills, and the capability to work under pressure. Additionally, a good understanding of inventory and cash management will help you excel in this position. Being able to balance multiple tasks while maintaining a positive attitude is crucial.

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Is training provided for the Assistant Manager position at Domino's Pizza?

Yes, Domino's Pizza provides comprehensive training for the Assistant Manager position. You'll receive on-the-job training that will equip you with the necessary skills to handle your responsibilities effectively. From learning about inventory management to understanding company procedures, you’ll be fully prepared to lead your team to success.

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How can I grow my career with Domino's Pizza after becoming an Assistant Manager?

After starting as an Assistant Manager at Domino's Pizza, there are numerous pathways for career growth. Many team members have successfully transitioned to roles such as General Manager or even Franchise Owner. The skills and experience you gain in this position can serve as a solid foundation for various leadership roles within the company, making it a great stepping stone for your career.

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Common Interview Questions for Assistant Manager(08957) - 131 Commerce Dr Unit E
How do you plan and prioritize tasks as an Assistant Manager?

In planning and prioritizing tasks, I first assess the immediate needs of the store, including customer service obligations and inventory management. I would create a list of daily tasks and categorize them based on urgency and importance, ensuring that the team knows what to focus on to enhance productivity and maintain service standards.

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Can you give an example of how you handled a conflict within your team?

Certainly! I once dealt with a conflict where two team members had different opinions on how to handle a customer order. I facilitated a meeting to allow both individuals to express their viewpoints. We ultimately found a compromise that benefited both the team’s dynamics and customer satisfaction, showcasing the importance of open communication and teamwork.

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What strategies do you use to motivate your team?

To motivate my team, I focus on positive reinforcement, setting achievable goals, and providing regular feedback. Recognizing their individual strengths and contributions encourages a collaborative atmosphere. Additionally, acknowledging their hard work through rewards or public praise can go a long way in keeping morale high.

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How do you ensure exceptional customer service in your role?

Ensuring exceptional customer service starts with setting clear standards for my team. I conduct regular training and role-playing scenarios to keep customer service skills sharp. Additionally, I encourage team members to take ownership of customer interactions and always advocate for customer feedback as a way to continuously improve our service.

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What do you consider the most important quality for an Assistant Manager?

The most important quality for an Assistant Manager is leadership. Being able to inspire and guide team members is crucial for maintaining a harmonious and effective work environment. This involves not only managing tasks but also being approachable and a good listener, helping to build trust within the team.

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How do you manage time effectively during busy shifts?

To manage time effectively during busy shifts, I focus on delegation and teamwork. I ensure my crew understands their roles so they can operate independently while I oversee operations. Planning ahead and being proactive about potential peak times helps us stay on track with service speed and quality.

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Describe how you handle difficult customers?

When dealing with difficult customers, I remain calm and empathetic. I listen to their concerns and acknowledge their feelings before seeking a solution that satisfies them. My goal is to turn their negative experience into a positive one while ensuring that service standards are upheld.

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What steps do you take to ensure team members adhere to company policies?

To ensure adherence to company policies, I conduct regular training sessions and refreshers that highlight important guidelines and expectations. I also lead by example, demonstrating my commitment to these policies in daily operations and providing real-time feedback when necessary to correct any deviations.

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How do you handle inventory management as an Assistant Manager?

Inventory management involves closely monitoring stock levels, identifying when to reorder supplies, and conducting regular audits. I utilize inventory management tools to track usage and prevent overstock situations. Keeping an organized inventory process ensures we have the necessary ingredients to meet customer demand without waste.

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What steps do you take to maintain a clean working environment?

Maintaining a clean working environment involves setting cleaning schedules, assigning responsibilities, and underpinning the importance of cleanliness through regular reminders. I conduct walkthroughs to encourage adherence to these practices and foster a culture where all team members take pride in their workspace.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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