Customer Service Representative
The following general description applies to all Customer Service Representatives.
Please read the detailed information listed below.
Job Duties
• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.
Training - Orientation and training provided on the job.
Communication Skills - Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person on our touch screen computer system.
Must have a clear and upbeat speaking voice when communicating with customers.
Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly
(may use calculator). Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination between eyes and hands/fingers
to rapidly and accurately make precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen.
REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:
Clean Cut & Personable
Outgoing & Energetic
Dependable, Reliable & Punctual
Prompt & Responsible
Quick Learner & Self Motivated
Starting pay rate is $15/hr
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Are you looking for an exciting opportunity to kickstart your career in customer service? 360 S. Weber Rd. is on the hunt for a vibrant Customer Service Representative to join our dynamic team in Romeoville, IL. As a Customer Service Rep, you’ll connect with our valued customers via phone, online, and face-to-face. Your role involves diving deep into our menu, assisting customers with their inquiries, and resolving any issues with a smile. You will also help prepare delicious food products and maintain a clean workspace, ensuring every customer has a delightful experience. Don’t worry if you’re new to this type of job, as we provide thorough orientation and training on the job! To excel in this position, you’ll need great communication skills and a clear, upbeat voice to keep our customers happy. Mathematical skills are important too, as you’ll handle cash and make change accurately. We are looking for individuals who are clean-cut, personable, and possess a positive attitude. Your dependability and punctuality will ensure our customers receive the best service possible. If you’re energetic, motivated, and eager to learn, we want to hear from you! Join us at 360 S. Weber Rd. and start your journey at a starting pay rate of $15/hr. We can’t wait to meet you!
At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.
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