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General Manager(05732) - 21132 Athens Hwy Ste 201 - job 2 of 2

Job Description

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically operating partners. It's a tough job, one that needs a natural like you. Of course, you'll need skills – sound judgment, business acumen, empathy, people management insight and the ability to multitask.
  You'll be working for a company that's at the forefront of the Quick Service Restaurant industry, with a benefits package to match! As an Operating Partner you will have the opportunity to run a $1-2 million business, with the safety net of a 43-store franchise. This is work experience you're going to use for a long time to come, ideally growing within the operation to ultimately guide and develop future Operating Partners, or perhaps franchise on your own. If that's not for you, consider this an ideal opportunity to learn the ins and outs of the Quick Service Restaurant industry, navigating labor costs, food costs, waste management, people management, and mastering the service industry. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got.
  We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!
  Duties & Responsibilities: Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun, and make more dough! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  •  Operate, clean, and maintain all store facility and equipment.
  •  Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Benefits:

  • Opportunity to hone leadership and managerial skills for future business use
  • Learn the ins and outs of the Quick Service Restaurant industry - including managing food cost, labor cost, wage considerations, interviewing, people management, and the opportunity to manage a $1 million business
  • Competitive salary structure (base + monthly bonus)
  • Flexible & convenient schedule
  • Advanced leadership development opportunities
  • Health, Dental & Vision benefits
  • Team Fox company engagement outings including company parties, and team development activities.
  • Community involvement and local networking opportunities
  • Professional development & travel incentives
  • Opportunity to compete for national and global Domino's rewards

Qualifications

Physical Requirements: Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  •  You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  •  Must be 18 years of age and have a valid driver's license
  •  Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check
  •  Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

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What You Should Know About General Manager(05732) - 21132 Athens Hwy Ste 201, Domino's

Are you ready to step up as a General Manager at Domino's Pizza? Here at our Grayson, GA location, we're on the lookout for a dynamic leader with a passion for the food service industry. As a General Manager, or Operating Partner as we like to call it, you'll take the reins of a $1-2 million business supported by an extensive 43-store franchise network. This isn't just a job; it's an opportunity to make your mark in the exciting Quick Service Restaurant sector. You'll juggle a variety of responsibilities, from managing costs and inventory to ensuring top-notch customer service and team leadership. If you’ve got the skills—such as sound business judgment, people management capabilities, and exceptional multitasking—you’re just the person we want. You'll be the guiding force behind a dedicated team, working together to elevate our service and sales to new heights while creating a fun and engaging work environment. Our commitment at Domino's Pizza is to nurture and recognize the talents of all our team members, encouraging everyone to reach their fullest potential. With a competitive salary structure, flexible hours, and a range of benefits, including health care and advanced leadership training, this role is designed to help you grow professionally. Join the best in pizza delivery and take the next exciting step in your career!

Frequently Asked Questions (FAQs) for General Manager(05732) - 21132 Athens Hwy Ste 201 Role at Domino's
What are the main responsibilities of the General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will be responsible for overseeing the daily operations of the restaurant, managing costs, staffing, inventory control, and customer relations. You will lead by example and ensure that all policies and procedures are followed, while striving to create a positive environment for both staff and customers.

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What qualifications are needed for the General Manager position at Domino's Pizza?

To become a General Manager at Domino's Pizza, candidates must be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle for deliveries. Additionally, strong leadership skills, business acumen, and the ability to manage a team effectively are essential for success in this role.

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How does the General Manager role at Domino's Pizza foster career development?

The General Manager position at Domino's Pizza offers various opportunities for personal and professional growth. With advanced leadership development training, you will gain valuable skills in managing a business and navigating the Quick Service Restaurant industry, preparing you for future roles, potential franchise ownership, or leadership positions within the company.

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What benefits do General Managers receive at Domino's Pizza?

General Managers at Domino's Pizza enjoy a competitive salary structure, health, dental, and vision benefits, and flexible scheduling. Plus, opportunities for community engagement and networking, as well as the chance to participate in company events, are integral parts of the job.

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How does the General Manager ensure the success of their team at Domino's Pizza?

A successful General Manager at Domino's Pizza will lead by example, foster a collaborative atmosphere, and provide ongoing support to their team members. By managing morale, providing training, and maintaining clear communication, the General Manager can inspire their staff to achieve collective goals that enhance both sales and service quality.

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Common Interview Questions for General Manager(05732) - 21132 Athens Hwy Ste 201
How would you handle a difficult customer as a General Manager at Domino's Pizza?

When dealing with a difficult customer, it's essential to stay calm and listen actively to their concerns. Show empathy and take necessary steps to address their issue promptly while ensuring they feel valued by offering a solution or compensation where appropriate.

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Can you describe your leadership style as a General Manager at Domino's Pizza?

My leadership style revolves around collaboration and support. I believe in empowering team members by encouraging open communication and offering constructive feedback. This creates a positive team culture where everyone feels valued and motivated to excel.

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What strategies would you implement to improve sales at your Domino's Pizza location?

I would analyze sales data to identify trends and customer preferences, then implement targeted marketing strategies such as area promotions or loyalty programs. Additionally, enhancing customer service experience and staff training would be crucial to increase customer retention and satisfaction.

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How do you prioritize tasks as a General Manager?

Prioritization involves assessing what needs immediate attention and what can be delegated. I typically use impact vs. urgency to categorize tasks and employ digital tools or lists to ensure no critical tasks fall through the cracks, maintaining smooth operations.

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What experience do you have with managing a team in a fast-paced environment?

Having worked in fast-paced settings, I have extensive experience in coordinating tasks amongst team members and managing time effectively. I focus on building a strong team dynamic where everyone knows their responsibilities while supporting each other.

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How would you train new team members at Domino's Pizza?

Training new team members involves a structured orientation program where they’re introduced to store operations, culture, and customer service standards. I’d pair them with seasoned employees for hands-on experience while providing ongoing feedback and support.

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What measures would you take to ensure food safety and quality at Domino's Pizza?

Ensuring food safety and quality requires strict adherence to hygiene standards and procedures at all times. Conducting regular training sessions and audits can help keep staff informed, and implementing quality checks will ensure that customers receive the best products.

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How would you address a discrepancy in your inventory as a General Manager?

To address inventory discrepancies, I would first conduct a thorough review of inventory logs. This involves cross-checking with purchase orders and sales data, identifying any theft or mismanagement, and making necessary adjustments to prevent future discrepancies.

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Can you provide an example of a successful campaign you’ve initiated?

In previous roles, I’ve initiated campaigns that focused on local event sponsorship and social media promotions. For instance, partnering with schools for fundraising events not only elevated community engagement but also drove customer loyalty and additional sales.

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What do you believe is the most important quality for a General Manager at Domino's Pizza?

The most critical quality for a General Manager is the ability to effectively lead a team while remaining customer-focused. Balancing strong leadership with a dedication to providing exceptional service is key to ensuring both team and store success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 13, 2025

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