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General Manager(06410) - 813 E. Broadway St image - Rise Careers
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General Manager(06410) - 813 E. Broadway St

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(06410) - 813 E. Broadway St, Domino's

Are you ready to step up and take on the challenge of being the General Manager at Domino's Pizza, right here in Altus, Oklahoma? This isn't just a job; it's a fantastic opportunity to lead a team in a vibrant and fast-paced environment. As the General Manager, you will oversee the day-to-day operations of the store, ensuring everything runs smoothly and efficiently. Your responsibilities will include cost control, managing inventory, cash handling, and fostering great customer relations. You have the chance to set the standard for your team and cultivate a work atmosphere where everyone thrives. The skills you will use on a daily basis—like multitasking, excellent judgment, and math—are crucial to achieving our goals. And guess what? The advancement opportunities are endless! Many of our successful managers started just where you are now. We value diversity and strive to create an inclusive workspace that helps every team member reach their highest potential. Whether you're thinking about your future or just loving the pizza business, of which there are plenty of opportunities to grow, Domino's could be the perfect fit for you. So if you're ready to lead, inspire, and serve up exceptional experiences, don’t wait any longer. Show us what you've got and apply to be the General Manager at Domino's Pizza today!

Frequently Asked Questions (FAQs) for General Manager(06410) - 813 E. Broadway St Role at Domino's
What are the key responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you are responsible for overseeing all operations during your shift, which includes managing cost controls, inventory, cash handling, and ensuring excellent customer service. You will also mentor your team, adhere to policies and procedures, and uphold store cleanliness and marketing strategies.

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What qualifications do you need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you typically need leadership experience in a fast-paced environment, strong communication skills, and the ability to manage multiple tasks simultaneously. A good grasp of math is important for cash and inventory management. Prior experience in the food service industry can be a huge plus!

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Is there room for career growth as a General Manager at Domino's Pizza?

Absolutely! Many General Managers at Domino's Pizza start as delivery drivers or team members. The company encourages advancement, offering pathways to become a franchise owner or move into corporate operations. Your career can truly take off with dedication and hard work!

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What does the training process look like for a General Manager at Domino's Pizza?

The training process for becoming a General Manager at Domino's Pizza includes hands-on experience in the store, learning the ins and outs of operations, customer service, and team management. You'll receive support from existing managers and corporate trainers to ensure you're well-prepared for your role.

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What qualities make a successful General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza possesses strong leadership and communication skills, a knack for problem-solving, and a passion for delivering top-notch customer service. The ability to maintain a positive work environment and motivate your team is essential to thrive in this role!

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Common Interview Questions for General Manager(06410) - 813 E. Broadway St
How do you manage a team effectively as a General Manager?

Effective team management begins with clear communication and setting expectations. I believe in providing support and encouragement while also holding team members accountable. Utilizing team meetings to address challenges and celebrate successes fosters a healthy work atmosphere.

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Can you describe a time when you had to handle a difficult customer situation?

Absolutely! I recall one instance where a customer was unhappy with their order. I calmly listened to their concerns and apologized sincerely. By offering a replacement and a discount on their next order, I was able to turn their negative experience into a positive one, thereby retaining their loyalty.

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What strategies do you use to control costs and improve profitability?

Controlling costs and improving profitability involves regular inventory checks, tracking sales trends, and reducing waste. I also implement training for the team on efficient practices while often assessing pricing and menu rotations based on performance data.

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How do you ensure that your team adheres to company policies and procedures?

I ensure adherence by regularly communicating the importance of policies during meetings and training sessions. Also, creating a culture of accountability and offering rewards for compliance can motivate my team to uphold the standards set by the company.

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What do you believe is critical for providing excellent customer service?

It's about creating a positive experience at every touchpoint. This includes listening to the customers, being attentive to their needs, and resolving issues promptly. Empowering my team to take ownership of customer interactions often leads to positive feedback and repeat business.

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How do you handle feedback from your team?

I see feedback as an opportunity to improve. I encourage open dialogue and regularly seek input from my team during meetings. If concerns arise, I address them quickly and thank team members for their honesty, showing that their opinions matter.

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What methods do you use to promote a diverse workforce?

Promoting a diverse workforce starts with inclusive hiring practices. I prioritize creating a welcoming environment that celebrates different backgrounds and perspectives while ensuring that all team members feel valued and heard.

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How do you balance operational tasks with managerial duties?

Balancing operational tasks with managerial duties requires prioritization and effective time management. I often delegate responsibilities among team leads to ensure everything runs smoothly while I focus on overseeing operations and strategic planning.

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What role does technology play in managing a Domino's Pizza store?

Technology is essential for streamlining operations, managing orders, and tracking performance metrics. I utilize point-of-sale systems and inventory management tools to enhance efficiency and improve service delivery, ensuring we're always a step ahead.

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How do you stay motivated as a General Manager?

Staying motivated as a General Manager involves setting personal and team goals, celebrating achievements, and continually seeking growth. I find inspiration in my team's success and the positive impact we can make in our community through quality service.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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