Hourly Management GROWTH OPPORTUNITIES (05490) Part-time - job 2 of 2

As an Hourly Manager at Knox Pizza, LLC, your primary responsibilities include overseeing all aspects of your shift, managing staff, ensuring food safety and compliance with company policies, and driving sales. You will lead your team by example, ensuring they are trained, motivated, and executing their roles effectively to provide exceptional customer service.

To apply for the Hourly Management position at Domino's, candidates must be at least 18 years old, possess a high school diploma or equivalent, show evidence of a good driving record, and be eligible to work in the USA. While prior leadership experience is preferred, we also provide training for motivated individuals eager to take on responsibility.

Training for the Hourly Management role at Domino's includes both operational and leadership skills. You will learn the ins and outs of pizza preparation, customer service excellence, and how to effectively lead your team. This comprehensive training ensures you not only understand the process of making great pizza but also how to cultivate a positive work environment.

The work environment for Hourly Managers at Knox Pizza, LLC is vibrant, fast-paced, and supportive. We prioritize a culture of fun and teamwork, making sure all team members feel valued while working diligently to meet our customer expectations. You’ll get to enhance your leadership skills in an encouraging environment where every day brings new challenges and rewards.

Domino's is committed to supporting career growth through hands-on training, performance recognition, and many promotional opportunities. As a company that values its people, we provide pathways for advancement from entry-level positions to management roles, allowing our team members to develop their management skills and take on greater responsibilities.

An effective leadership style as an Hourly Manager is a combination of supportive and hands-on management. Expressing empathy while also being actively involved in daily operations allows you to lead by example and to be a reliable resource for your team.

When discussing a difficult team situation, structure your answer using the STAR method (Situation, Task, Action, Result). Focus on how you communicated with your team and the steps you took to resolve the issue collaboratively.

To ensure high standards of food safety and cleanliness are maintained, I would prioritize training and regular team briefings on hygiene practices. Additionally, I’d conduct daily checks and celebrate adherence through recognition, ensuring that all team members understand its importance.

To motivate my team during busy shifts, I would encourage camaraderie through positive reinforcement, set up achievable goals, and celebrate small wins throughout the shift. Keeping communication open and maintaining a positive atmosphere plays a crucial role in team morale.

Handling conflicts effectively requires a calm and constructive approach. I would facilitate an open discussion with the involved parties, encourage them to express their viewpoints, and assist them in finding a resolution that benefits both the individuals and the team.

In answering this question, focus on your passion for leadership and customer service. Highlight the growth of Knox Pizza, LLC and your desire to be part of a company that values its people, emphasizing how this aligns with your career goals.

Using the STAR method here can be effective. Describe the situation, what you did to exceed a customer’s expectations, and the positive feedback or outcome that resulted from your actions. This emphasizes your commitment to customer service.

When prioritizing tasks during a busy shift, I focus on high-impact areas first, such as customer orders and team assignments. I would quickly assess the demands of the moment and delegate responsibilities accordingly to ensure efficiency.

A successful team is built on trust, communication, and mutual respect. I believe in fostering a collaborative environment where everyone's strengths are recognized and utilized, leading to higher productivity and a more satisfying workplace experience.

I plan to contribute to a positive culture at Domino's through leading by example, promoting recognition among peers, and organizing team-building activities that foster a supportive and cohesive team dynamic.