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Level 1 Assistant Manager (04770) - 503 E Baltimore Pike

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 1 Assistant Manager (04770) - 503 E Baltimore Pike, Domino's

Are you ready to step into a leadership role at Domino's Pizza as a Level 1 Assistant Manager? We’re on the lookout for someone who's not just good at managing tasks but also genuinely enjoys motivating others. As the Assistant Manager, you'll be the backbone of our operations, leading by example and ensuring everything runs smoothly during your shifts at our Springfield location. Your responsibilities will include staff management, cash and inventory control, maintaining store cleanliness, and upholding our high standards of customer service. We believe that a positive work environment can create an incredible pizza experience for our customers, so you’ll also play a key role in fostering a fun and supportive atmosphere for your crew. This role isn’t just about overseeing the day-to-day; it’s about inspiring your team and being a part of a bigger pizza-loving family. As you help us provide top-notch service, you’ll also carve a path for your own career advancement, potentially moving from Assistant Manager to General Manager, and beyond! So, if you're ready to take charge in a fun-filled environment, we can't wait to meet your energy and passion for pizza. You already know the joy of receiving our delicious food; now it’s time to ensure our operations are just as deliciously efficient. Join us at Domino's Pizza and show us what you've got!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager (04770) - 503 E Baltimore Pike Role at Domino's
What are the responsibilities of a Level 1 Assistant Manager at Domino's Pizza?

As a Level 1 Assistant Manager at Domino's Pizza, your main responsibilities revolve around ensuring smooth operations during your shift. This includes managing staff, overseeing cash and inventory control, ensuring excellent customer service, and maintaining store cleanliness. You lead by example, follow company policies, and ensure that all team members adhere to the high standards Domino's is known for.

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What qualifications do I need to become a Level 1 Assistant Manager at Domino's Pizza?

To qualify for the Level 1 Assistant Manager role at Domino's Pizza, you should have previous experience in a management or supervisory position, preferably in the food service industry. Strong leadership skills, the ability to multitask, basic math skills for handling cash, and excellent communication skills are essential to successfully manage your team and meet the demands of the job.

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What is the work culture like for a Level 1 Assistant Manager at Domino's Pizza?

The work culture for a Level 1 Assistant Manager at Domino's Pizza is dynamic and friendly. We pride ourselves on creating an environment where creativity and teamwork are celebrated. As part of our team, you’ll be encouraged to bring your unique personality to work, helping to create a fun atmosphere for both employees and customers alike.

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What opportunities for advancement exist for Level 1 Assistant Managers at Domino's Pizza?

There are numerous opportunities for advancement for Level 1 Assistant Managers at Domino's Pizza. Many of our successful team members have climbed the ranks to become General Managers and even franchise owners. With dedication and strong performance, you can build a fulfilling career within the company and explore various managerial roles as well.

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What skills are essential for success as a Level 1 Assistant Manager at Domino's Pizza?

Essential skills for success as a Level 1 Assistant Manager at Domino's Pizza include strong leadership abilities, effective communication with both customers and team members, time management for multitasking, and basic financial skills for cash control and inventory management. A positive attitude and the capacity to inspire and motivate teammates are also crucial.

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Common Interview Questions for Level 1 Assistant Manager (04770) - 503 E Baltimore Pike
What strategies would you use to motivate your team as a Level 1 Assistant Manager?

When answering this question, emphasize the importance of inspiration and recognition. You can discuss strategies like setting clear goals, celebrating team successes, and providing constructive feedback. Mention your commitment to fostering a positive work environment, as this will help fuel team motivation.

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How do you handle customer complaints as an Assistant Manager?

It's essential to approach customer complaints with empathy and professionalism. Mention that you would listen carefully to the customer’s concerns, apologize for the inconvenience, and take quick action to resolve the issue. This demonstrates your commitment to customer service and reinforces the reputation of Domino's Pizza.

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Can you describe your experience managing a team?

Share specific examples of your leadership experience, such as how many people you managed and some challenges you overcame. Highlight your ability to communicate effectively, delegate tasks, and foster teamwork, specifying how those skills were utilized to achieve team goals.

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What does excellent customer service look like to you?

Speak about the importance of being attentive to customer needs, resolving issues promptly, and creating a warm and friendly atmosphere. You could explain that excellent customer service at Domino's Pizza involves making every interaction positive and ensuring customers leave satisfied with their experience.

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How do you ensure that all safety and health guidelines are followed in your role?

Detail your approach to compliance, such as regular staff training, routine checks to maintain cleanliness, and adherence to food safety protocols. Mention your commitment to continuous improvement and how you plan to communicate the importance of these guidelines to your team.

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How do you prioritize tasks during a busy shift?

Explain your method for prioritizing tasks based on urgency and importance, ensuring key responsibilities are met first. Discuss the importance of teamwork and communicating with your crew to make sure everyone is aligned on the priorities during peak times.

Join Rise to see the full answer
Describe a time you dealt with a difficult coworker.

Share a specific instance where you approached the situation professionally. Highlight your conflict resolution skills and how you aimed to understand their perspective while finding a mutually agreeable solution. This demonstrates your interpersonal skills and ability to maintain a positive work environment.

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What experience do you have with cash management?

Describe your experience handling cash in previous roles, especially in high-pressure environments. Mention any specific practices you follow to ensure accurate cash control, such as double-checking registers and conducting regular audits.

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How would you handle staffing shortages during a shift?

Illustrate your understanding of the importance of flexibility and quick thinking. You might suggest strategies like reallocating tasks among staff, reaching out to other locations for support, or even stepping in yourself when necessary to ensure customer service standards are met.

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Why do you want to work for Domino's Pizza as a Level 1 Assistant Manager?

Focus your answer on your passion for customer service and pizza, along with your interest in leadership roles. Mention the strong reputation of Domino's Pizza and how it aligns with your personal values, emphasizing your commitment to quality service and teamwork.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 3, 2025

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