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Level 2 Assistant Manager (05156) -1602 Reid St image - Rise Careers
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Level 2 Assistant Manager (05156) -1602 Reid St

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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What You Should Know About Level 2 Assistant Manager (05156) -1602 Reid St, Domino's

At Domino's Pizza, we're on the lookout for a talented Level 2 Assistant Manager at our Palatka, Florida location! You have that knack for leadership and keeping everything organized, and now it's time to channel that energy into a role where you can truly shine. As an Assistant Manager for Domino's, you'll be the driving force during your shift, ensuring that everything runs smoothly from managing the inventory to fostering a positive customer experience. You'll need to lead by example, following all policies while helping your crew grow and succeed. Plus, if you have strong multitasking skills, a good head for numbers, and a passion for great service, you'll thrive in this fast-paced environment. But it’s not just about work; we pride ourselves on the fun, flexible culture here at Domino's. This position comes with numerous growth opportunities, whether you dream of becoming a franchise owner or moving up the ranks to corporate roles. Join us, and let's create the best pizza delivery experience together! If you're ready to take the next step in your management career and make an impact where it counts, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Level 2 Assistant Manager (05156) -1602 Reid St Role at Domino's
What are the main responsibilities of a Level 2 Assistant Manager at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, you'll oversee daily operations during your shift, ensuring cost control, inventory management, and exceptional customer service. Your responsibilities will also include staffing, following company policies, and managing cash flow while leading your team to maintain high standards.

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What qualifications do you need to apply for the Level 2 Assistant Manager position at Domino's Pizza?

To qualify for the Level 2 Assistant Manager role at Domino's Pizza, you should have previous experience in a management position, excellent math skills, the ability to multitask, and strong leadership qualities. Having a valid driver's license and experience in food service is also beneficial for this position.

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What kind of advancement opportunities are available for Level 2 Assistant Managers at Domino's Pizza?

At Domino's Pizza, a Level 2 Assistant Manager can advance to various roles such as General Manager, Operations Manager, or even Franchise Owner. Many team members started in entry-level positions and successfully built careers with us, showcasing the endless opportunities available.

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How does Domino's Pizza support the professional growth of its Level 2 Assistant Managers?

Domino's Pizza provides comprehensive on-the-job training for Level 2 Assistant Managers and encourages continued professional development. We offer a supportive environment where team members can learn leadership skills and management techniques essential for career advancement.

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What does a typical day look like for a Level 2 Assistant Manager at Domino's Pizza?

A typical day for a Level 2 Assistant Manager at Domino's involves managing shift operations, checking on customer satisfaction, conducting inventory counts, and leading a team to ensure seamless service. There’s no shortage of variety, as you’ll also engage in marketing efforts and maintain store cleanliness.

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Common Interview Questions for Level 2 Assistant Manager (05156) -1602 Reid St
How do you handle team conflict as a Level 2 Assistant Manager?

In managing team conflict, I focus on clear communication, encouraging open dialogues between the involved parties. I always listen actively to each person's perspective before seeking to mediate a resolution. By fostering a collaborative atmosphere, we can turn conflicts into learning experiences.

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What is your approach to managing inventory as an Assistant Manager?

My approach to managing inventory involves regular counts and monitoring trends to avoid shortages and waste. I leverage data to adjust orders and ensure that my team can meet customer demands without compromising on quality or service.

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Can you provide an example of how you've improved customer service at a previous role?

In my last position, I implemented a feedback system that prompted us to address customer concerns and suggestions promptly. This change resulted in improved satisfaction ratings and repeat customers, emphasizing the importance of listening to our clientele.

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What strategies do you use to motivate your team during busy shifts?

To motivate my team during busy shifts, I emphasize celebrating small successes and maintaining a positive attitude. Offering incentives such as employee of the month recognition and fostering camaraderie through team-building activities really boost morale and productivity.

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How do you handle training new employees as a Level 2 Assistant Manager?

I believe in providing a structured training program that pairs new employees with an experienced team member. This hands-on approach allows for real-time learning, and I also ensure that I’m available for questions and support throughout their onboarding process.

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What do you think is the most important quality for a Level 2 Assistant Manager?

The most important quality for a Level 2 Assistant Manager is strong leadership. This involves being able to inspire and guide my team while navigating challenges and maintaining a high level of service. A positive attitude and adaptability also contribute to effective management.

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How do you ensure compliance with company policies and procedures?

To ensure compliance, I lead by example and regularly communicate expectations with my team. Routine training sessions reinforce company policies, and I monitor adherence during shifts to catch any discrepancies early on.

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Describe a time you had to make a tough decision as a manager.

Once, I had to choose between cutting staff hours to manage costs or ensuring full coverage for a high-demand event. I opted for full coverage, knowing good service would drive higher sales. It was a risk, but it paid off with an increase in profits and customer satisfaction.

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What techniques do you use to improve sales in your store?

I focus on creative marketing strategies and upselling techniques. Implementing promotions, engaging with customers through social media, and training my staff on suggestive selling have all contributed to increased sales significantly.

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How do you balance the demands of being an Assistant Manager with customer satisfaction?

Balancing management duties with customer satisfaction requires prioritizing tasks efficiently. I ensure to allocate time for both operational responsibilities and engaging with customers. Strong time management allows me to meet business needs without compromising service quality.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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