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Program Lead - job 1 of 2

Company Description

Are you ready for a career that allows you to have a positive impact on your community?

Compass Career Solutions, a sister company to Dungarvin,is committed to being the provider of choice for personalized services that enrich lives. We offer comprehensive services to support individuals with diverse needs, including supported employment, supportive housing, person-centered planning, and community inclusion. 

WHAT WE OFFER:

  • Wage: $23.50
  • Full Range Scale $23.50 per hour - $26.20 per hour ( (the rate of pay and pay scale provided for this position are based on title and geographical location)
  • Monday-Friday daytime hours with flexibility needed for some nights and weekends.
  • Medical, Vision and Dental Insurance for FT employees
  • Supplemental Insurance
  • Flex Spending and HSA Accounts for FT employees
  • Pet Insurance
  • Life Insurance for FT employees
  • 401 K plan with up to  3% employer match after one year of services
  • PAID TIME OFF (PTO) for eligible employees
  • PTO Donation
  • Growth and Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • National Brand Discounts
  • Tapcheck - access to 50% of your pay before payday
  • PAID training and orientation

Job Description

Are you ready to make a meaningful impact in your community? As a Program Lead, you’ll play a vital role in empowering individuals through personalized support and team collaboration. From coordinating schedules and assisting with person-centered plans to training new employees and delivering direct community services, your work will drive positive outcomes and help people achieve their goals. Additionally, you’ll collaborate with Employment Specialists and/or Housing Case Managers to complete contract-required reports, ensuring compliance and contributing to the success of the program.

Bring your organizational expertise, passion for helping others, and collaborative mindset to a role where every day is an opportunity to make a difference. Join us and be part of a supportive, mission-driven team!

WHY YOU'LL LOVE THIS JOB:

  • Diverse Impact: From coordinating schedules to training team members, your work ensures smooth and meaningful support for those we serve.
  • Collaborative Environment: This role serves as a liaison between the Program Director and frontline staff, working collaboratively to support the program's mission and goals. Additionally, you will work closely with Employment Specialists and Housing Case Managers to assist individuals in achieving their personal goals.
  • Direct Engagement: Be hands-on in the community, providing services that make a tangible difference in people’s lives.

WHAT YOU WILL DO:

  • Coordinate schedules and provide training for Employment Specialists and Housing Case Managers.
  • Support Employment Specialists and Housing Case Managers by contributing to personalized plans, developing individualized services, and creating opportunities that lead to positive outcomes and help individuals achieve their goals.
  • Works with Employment Specialists and Housing Case Managers to complete required reports, including quarterly ones.
  • Complete required contractual reports and attend meetings as specified by contracts.
  • Assist with Assessments, Intakes, and Plans while maintaining knowledge of individuals' needs and tracking progress toward goals.
  • May be assigned special projects, participate in project teams, and assist with quality assurance and technical training
  • May manage staff schedules, lead meetings, represent Compass at professional meetings and community events, and engage with community members.
  • Travel throughout the area and provide transportation to clients as needed.
  • Complete required trainings and attend recommended in-service trainings.
  • Set and achieve performance and development goals through the Performance Review and Plan (PRP) process.

Qualifications

  • Bachelor's degree from a nationally accredited college or university, or a minimum of one year of related experience and/or training, or an equivalent combination of education and experience required.
  • Must be at least 21 years of age.
  • A valid driver's license, insurance, and own vehicle transportation
  • Proficient in technology, especially Microsoft Office Applications 

Additional Information

Compass believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

#EMWIJ

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Average salary estimate

$51688 / YEARLY (est.)
min
max
$48800K
$54576K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Lead, Dungarvin

Are you ready to step into a fulfilling role as a Program Lead with Compass Career Solutions in Moses Lake, WA? Here, you're not just clocking in – you're contributing to a mission-driven team passionate about enriching the lives of individuals with diverse needs. Imagine your day filled with coordinating schedules, training new team members, and collaborating closely with Employment Specialists and Housing Case Managers. Your organizational skills and positive attitude will help foster an environment where everyone exceeds their goals. With a competitive wage ranging from $23.50 to $26.20 per hour, along with impressive benefits like medical, dental, and vision insurance for full-time employees, you will have the opportunity to thrive both personally and professionally. Plus, with options for flexible hours and paid training, you’ll find plenty of room to grow in your career. Each task you undertake carries weight – from supporting your colleagues in enhancing person-centered plans to ensuring compliance through accurate reporting. And let’s not forget the rewarding feeling of making a direct impact in your community! If you're eager to be part of a collaborative environment where every day is a chance to make someone’s life better, this role at Compass Career Solutions is calling your name. Join us and be part of something bigger – your journey to a meaningful career begins here!

Frequently Asked Questions (FAQs) for Program Lead Role at Dungarvin
What are the primary responsibilities of a Program Lead at Compass Career Solutions?

As a Program Lead at Compass Career Solutions, you will coordinate schedules, provide training for Employment Specialists and Housing Case Managers, and contribute to developing personalized plans. Your role involves ensuring compliance by completing required reports and engaging in direct community services, all aimed at empowering individuals to achieve their goals.

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What qualifications do I need to apply for the Program Lead position at Compass Career Solutions?

To be eligible for the Program Lead position at Compass Career Solutions, a Bachelor's degree from an accredited college or university is required, or a minimum of one year of related experience. Additionally, candidates must be at least 21 years of age, possess a valid driver's license, and demonstrate proficiency in Microsoft Office applications.

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What benefits come with the Program Lead position at Compass Career Solutions?

The Program Lead position at Compass Career Solutions offers a competitive wage ranging from $23.50 to $26.20 per hour, along with benefits such as medical, dental, and vision insurance, paid time off, a 401(k) plan with employer match, and various growth and development opportunities. Plus, you'll have access to flexible spending accounts and an employee assistance program.

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How does Compass Career Solutions support employee growth for the Program Lead role?

Compass Career Solutions plays a major role in employee growth by offering paid training and continuous development opportunities tailored to help Program Leads enhance their skills. There are also provisions for setting and achieving performance goals through the Performance Review and Plan process, ensuring that every employee’s career journey is supported and nurtured.

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What makes being a Program Lead at Compass Career Solutions rewarding?

Being a Program Lead at Compass Career Solutions is rewarding as it allows you to make a direct impact within your community. You are actively helping individuals achieve their personal goals, coordinating services that genuinely enrich lives, and working within a supportive team that values collaboration and shared success.

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Common Interview Questions for Program Lead
Can you describe your previous experience in a leadership role related to program management?

Highlight your leadership experiences by discussing specific examples where you've led teams, coordinated projects, or directly impacted individuals' lives. Detail your ability to foster a collaborative environment and mention any measurable outcomes from your leadership.

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How do you ensure compliance with contractual reporting requirements?

Describe your organizational skills and attention to detail. Provide examples of how you've handled documentation and compliance in previous roles, and discuss methodologies you use for tracking progress and ensuring accuracy in reports.

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What strategies do you implement to promote team collaboration?

Share techniques that have worked for you, such as regular team meetings, open communication channels, and collaborative goal-setting practices. Discuss how you keep the team motivated and focused on shared outcomes.

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How would you handle challenging situations with clients?

Talk about your approach to conflict resolution and empathy. Provide an example of a challenging situation you've faced and how you successfully navigated it while maintaining a focus on the client’s needs.

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What methods do you use for training new employees?

Discuss the training techniques you find most effective, such as hands-on training, mentorship opportunities, or structured onboarding programs. Be sure to highlight how these methods benefit both the new hire and the team.

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How do you track the progress of clients towards their goals?

Outline the systems or tools you use to monitor client progress, emphasizing your analytical skills. Mention how you adjust services based on the data collected and communicate changes with team members to ensure alignment.

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What role does community engagement play in your work?

Highlight the importance of community involvement in achieving program goals. Discuss your previous experiences in engaging with community resources or organizations and how these relationships have benefited clients.

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Can you give examples of how you manage staff schedules effectively?

Talk about your approach to scheduling by emphasizing flexibility and communication. Share past experiences where careful planning led to successful team operations, illustrating your organizational capabilities.

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How do you stay updated on best practices in program management?

Discuss your commitment to professional development by sharing resources you use, such as industry publications, conferences, and networking events that keep you informed on evolving practices in program management.

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What inspires you to work in roles that support individuals with diverse needs?

Connect your passion for helping others with personal stories or experiences that motivate you. Share how your values align with the mission of an organization like Compass Career Solutions, emphasizing your desire to create meaningful impacts.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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DATE POSTED
April 13, 2025

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