Community Engagement Manager (Business Development)

As a Community Engagement Manager at Eleanor Health, your primary responsibilities will include developing and implementing outreach strategies to engage healthcare providers and organizations, creating educational resources, building relationships with stakeholders, leveraging community resources for connections, and collaborating with different teams to align outreach materials with our organizational goals.

To qualify for the Community Engagement Manager position at Eleanor Health, candidates ideally hold a Bachelor’s degree in public relations, health communications, or a related field. Relevant experience in community outreach, especially in behavioral health, alongside well-developed networks with healthcare providers and organizations, is strongly preferred.

Experience in physician outreach is quite valuable for the Community Engagement Manager role at Eleanor Health. This role focuses on building referral networks, and having previous experience working with physicians will greatly enhance your ability to foster relationships and collaborative efforts within the healthcare community.

The target annual compensation for the Community Engagement Manager position at Eleanor Health ranges from $75,000 to $85,000, with the potential for bonuses. Actual compensation will vary based on qualifications, experience, and other relevant factors.

Eleanor Health offers a comprehensive benefits package for the Community Engagement Manager position, including a generous PTO policy, medical and dental insurance, wellness days, a 401(k) plan with matching, short and long-term disability coverage, life insurance options, and additional wellness perks aimed at supporting the mental health of employees.

When answering this question, detail specific projects you’ve worked on, the outcomes you achieved, and how your efforts raised awareness or enhanced service access in the community. Providing quantitative data can significantly strengthen your response.

Discuss your strategies for networking, how you maintain communication with providers, and the importance of understanding their needs. Highlight any success stories where your relationships led to increased referrals.

Share specific outreach approaches, such as educational workshops or partnerships with local organizations. Emphasize your understanding of community needs and how you’d leverage resources to meet those needs effectively.

Discuss tools or metrics you would use to gauge success, such as referral rates, follow-up surveys, or community feedback. Explain how you would use this data to adapt and improve your strategies.

Share your personal motivation for wanting to work in this field. This could be a personal story or a broader desire to make a positive social impact, which shows your genuine commitment to the mission of Eleanor Health.

Discuss essential skills such as active listening, presentation skills, and the ability to tailor communication styles to different audiences. Provide examples of how you’ve used these skills effectively in past roles.

Outline the challenge, your approach to resolving it, and the eventual outcome. This not only shows your problem-solving ability but also your capacity to adapt and work under pressure.

Explain the importance of aligning messaging and objectives between teams. Share how you would facilitate discussions to develop materials that resonate with both healthcare providers and the community.

Talk about how data can guide strategy, refine outreach efforts, and demonstrate impact. Highlight your experience with data analysis in previous roles and how it shaped your initiatives.

Share your approach to understanding diverse community needs through research, feedback, and collaboration. Emphasize the importance of inclusivity in developing strategies that resonate with varied populations.