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Membership Sales Advisor, Upper East Side

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

 

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

As a Membership Sales Advisor, you are an Equinox brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the club’s amenities, features, and programs. You’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. 

Membership Sales Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation, and securing member referrals through events. You will work under the management of a General Manager and with the support of a Regional Sales Manager as well as your sales team. Membership Sales Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Above all, Membership Sales Advisors have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members. 

RESPONSIBILITIES:

  • Responsible for selling club memberships and ancillary business packages 
  • Prospect new business and clients 
  • Host events and workshops for in-club lead generation 
  • Achieve or exceed individual sales goals, renewals and ancillary service goals 
  • Conduct pre-planning activities each month including strategic outreach, for securing member referrals   
  • Build rapport and lasting relationships with prospective and current members 
  • Membership Sales Advisors must have knowledge of and participate in all the club's services, programs, and products 

Qualifications

  • Previous sales experience preferred 
  • Must have an entrepreneurial spirit 
  • Confidence to perform on an incentive-based salary 
  • Excellent verbal and written communication skills 
  • Enthusiastic, energetic, personable and friendly disposition 
  • Personal passion for health and fitness 
  • Enjoy working within a team 
  • Strong time management skills and practices 
  • MUST be able to work evenings, weekends and holidays   
  • MUST be able to work the last 4 days of each month 
  • Pay Transparency: $17 Hourly. Variable bonus and commission plans allow for a potential total compensation of $80,000-$100,000 for reaching sales targets.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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Average salary estimate

$84000 / YEARLY (est.)
min
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$68000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Membership Sales Advisor, Upper East Side, Equinox

As a Membership Sales Advisor at Equinox in the Upper East Side, you’ll be stepping into a dynamic role that perfectly blends your passion for health and fitness with your sales acumen. This isn't just any job; it's an opportunity to become a brand ambassador for one of the most respected names in lifestyle brands. You'll be inspiring prospective members to discover their potential while showcasing a wide range of club amenities, programs, and services. Imagine the energy of hosting events and workshops, all designed to attract new members and encourage renewals while achieving or exceeding your sales goals. With the support of the General Manager, Regional Sales Manager, and a collaborative sales team, you'll focus on building meaningful relationships with both current and prospective members. Your entrepreneurial spirit will shine as you engage in strategic outreach and lead generation efforts. And if you’re ready to embrace a role that rewards high-performance with competitive salary, bonuses, and the opportunity to earn upwards of $100,000, Equinox is the place for you. This is more than a job; it’s the chance to be part of a community that empowers individuals to maximize their lives. So, if you’re enthusiastic, energetic, and prepared to make a difference while working evenings, weekends, and holidays, we’d love to chat with you about joining our vibrant team!

Frequently Asked Questions (FAQs) for Membership Sales Advisor, Upper East Side Role at Equinox
What are the main responsibilities of a Membership Sales Advisor at Equinox?

A Membership Sales Advisor at Equinox is responsible for selling club memberships and ancillary business packages, prospecting new clients, conducting events for lead generation, achieving monthly sales goals, and building strong rapport with members. They also engage in strategic outreach to secure member referrals, ensuring current members maximize their Equinox experience.

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What qualifications are required to become a Membership Sales Advisor at Equinox?

To be a Membership Sales Advisor at Equinox, previous sales experience is preferred, alongside a strong passion for health and fitness. Candidates should possess excellent communication skills, a friendly demeanor, and the confidence to excel in an incentive-based environment. You must also be able to work flexible hours, including evenings and weekends.

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How can a Membership Sales Advisor at Equinox achieve their sales goals?

Membership Sales Advisors at Equinox can achieve their sales goals by engaging in monthly pre-planning activities, participating in club events, and leveraging their network for referrals. Building rapport with members and utilizing extensive knowledge of club services and programs are crucial strategies for maximizing sales.

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What is the compensation structure for a Membership Sales Advisor at Equinox?

Membership Sales Advisors at Equinox earn an hourly wage of $17, with additional variable bonuses and commissions based on achieving sales targets. Top performance can lead to total compensation between $80,000 and $100,000, reflecting the rewards for dedicated and driven team members.

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What kind of team environment can a Membership Sales Advisor expect at Equinox?

At Equinox, a Membership Sales Advisor can expect a supportive and collaborative team environment. The culture values high performance, humility, and a shared commitment to helping each other succeed, making it not just a job, but a community fostering growth and inspiration.

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Common Interview Questions for Membership Sales Advisor, Upper East Side
How do you approach building relationships with prospective members as a Membership Sales Advisor?

Building relationships starts with understanding the member's needs and interests. I'd engage in thoughtful conversations, actively listen, and tailor my approach to showcase how Equinox can help them achieve their fitness goals. Personalizing the experience is key!

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Can you provide an example of a time you exceeded a sales target in your previous role?

In my previous role, I set personal sales goals higher than the company average. By implementing strategic follow-ups and hosting in-club events, I surpassed my targets by 30% in one quarter, demonstrating my commitment to success.

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What techniques do you use for effective prospecting?

I utilize a blend of networking, social media outreach, and targeted campaigns to identify potential members. Collaborating with my team to brainstorm innovative ideas also helps me stay ahead in prospecting.

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How would you handle a member who is considering canceling their membership?

I would first listen to their concerns empathetically and ask questions to understand their reasons. Then, I'd highlight how we can address their issues, possibly suggesting tailored services or incentives to enhance their experience and keep them engaged.

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What strategies do you employ to achieve or exceed sales goals?

I focus on setting specific, measurable goals and developing action plans. Staying organized and proactive with my outreach, leveraging upcoming events, and maintaining open communication within my team are strategies I find very effective.

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What motivates you to sell memberships within a high-performance setting?

My motivation comes from seeing the transformation in members’ lives. I am driven by the desire to provide them with the tools and community that Equinox offers, and witnessing their successes inspires me to work harder.

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How would you adapt your sales pitch to different individuals?

Every prospective member is unique, so I tailor my pitch based on their specific interests and fitness goals. Understanding their motivations allows me to connect with them personally and highlight the features of our club that will resonate most.

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Why should we hire you as a Membership Sales Advisor at Equinox?

I bring a supplement of sales experience, a deep understanding of fitness, and an unwavering passion for helping others. My results-driven approach and ability to connect with members make me a perfect fit for Equinox.

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What role does teamwork play in your success as a Membership Sales Advisor?

Teamwork is crucial; it fosters a shared environment where ideas and strategies can flourish. Collaborating and supporting my teammates ensures we stay motivated, share best practices, and ultimately deliver an exceptional experience to our members.

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How do you stay current with industry trends and developments in fitness?

I regularly engage with fitness-related publications, attend workshops, and participate in community fitness events. Staying connected with industry leaders and influencers also offers invaluable insights that I apply to my role.

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Full-time, on-site
DATE POSTED
March 30, 2025

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