Manager, IT Infrastructure and Security

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the Role
We are looking for an experienced IT Infrastructure and Security Manager to lead our technology operations and security strategy. In this role, you will be responsible for designing, implementing, and maintaining a robust IT infrastructure while ensuring the highest levels of system security and compliance. You will drive initiatives that enhance scalability, performance, and resilience, supporting the organization's long-term growth.

Infrastructure Management

• Design, implement, and oversee enterprise-wide IT infrastructure (primarily GCP and AWS)

• Develop and maintain disaster recovery and business continuity plans to ensure system resilience.

• Implement proactive monitoring and maintenance strategies to minimize downtime and enhance performance.

• Manage vendor relationships and technology partnerships to optimize service delivery and cost efficiency.

Security Leadership

• Develop, enforce, and continuously improve information security policies, standards, and procedures.

• Conduct security assessments, risk analysis, and compliance audits to align with industry regulations.

• Implement and maintain security controls across all systems and networks.

• Oversee incident response, security investigations, and mitigation strategies.

• Stay ahead of evolving cybersecurity threats and implement proactive countermeasures.

Team Leadership

• Lead, mentor, and develop a team of IT infrastructure and security professionals.

• Establish training programs to enhance team capabilities and keep pace with technological advancements.

• Maintain comprehensive documentation for IT systems, processes, and security protocols.

• Collaborate with cross-functional teams to align IT initiatives with business objectives.

• Define and track KPIs to measure the efficiency and effectiveness of IT operations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field

• 8+ years of IT infrastructure management experience

• 5+ years of information security experience

• Team management experience

• Strong knowledge of network architecture, cloud services, and security frameworks

• Experience with compliance standards (SOC 2, ISO 27001, NIST, etc.)

Preferred Qualifications

• Experience with cloud platforms (AWS, GCP)

• Knowledge of automation and orchestration tools

• Experience with DevSecOps practices

• ITIL certification

• Strong project management background

• Professional certifications such as CISSP, CISM, or equivalent

Technical Skills

• Network infrastructure and security

• Cloud architecture and management

• Identity and access management

• Security information and event management (SIEM)

• Vulnerability management and penetration testing

• Disaster recovery and business continuity

Benefits

Time Off:

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.

Medical Benefits: 

• Competitive Medical, Dental, Vision, Life, and AD&D insurance.

• Equip pays for a significant percentage of benefits premiums for individuals and families.

• Maven, a company paid reproductive and family care benefit for all employees. 

• Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! 

Other Benefits

Work From Home Additional Perks: 

• $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. 

• One-time work from home stipend of up to $500. 

Physical Demands 

Work is performed 100% from home with requirement to travel once or twice a year for in-person meetings. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.