Manager, Solutions Architect

As the Manager, Solutions Architect at Everlaw, your responsibilities include leading and mentoring a team of Solutions Architects, collaborating with the sales team to drive new business, and serving as a Senior Solutions Architect for key accounts. You will design processes to enhance efficiency, foster strong team dynamics, and operate on an increasingly autonomous level while providing regular coaching and feedback to your team.

To qualify for the Manager, Solutions Architect role at Everlaw, you should have at least 5+ years of experience as a high-performing Sales Engineer or similarly relevant experience, combined with at least 2 years in the eDiscovery field. A Juris Doctor (JD) is desirable, along with a proven record of success as a Solutions Architect. You should also possess leadership qualities, strong communication skills, and the ability to thrive in high-accountability environments.

The Manager, Solutions Architect role at Everlaw plays a crucial part in our mission to promote justice by illuminating truth. By leading a team dedicated to empowering clients with effective solutions for managing digital data, you directly influence the customer onboarding experience and help organizations navigate their litigation and discovery workflows more efficiently.

Everlaw fosters a vibrant and open company culture where professional growth is prioritized. In the Manager, Solutions Architect role, you will enjoy opportunities for personal development, including an annual learning stipend and regular check-ins on career goals, all while working in a collaborative environment that values curiosity, creativity, and passion.

Newly hired Managers, Solutions Architects at Everlaw can expect a comprehensive onboarding process designed to integrate them into the company seamlessly. This includes informative sessions about our products, policies, team structure, and opportunities to connect with direct reports, ensuring that you are well-prepared to dive into your role and contribute effectively from day one.

In discussing your eDiscovery experience, highlight specific projects you've managed where you led teams or played a pivotal role. Emphasize your familiarity with technologies like Relativity and any hands-on experiences related to digital document management.

When discussing mentoring strategies, consider mentioning how you assess individual team members' strengths, provide customized training, and encourage open dialogue to enhance their skills in the pre-sales process, thus preparing them for real-time challenges.

Express your belief in fostering a feedback-rich culture where both you and your team feel comfortable sharing constructive criticism. Mention a systematic approach you would implement to discuss feedback regularly and how you use it to improve team performance.

Prepare a specific instance where collaboration led to a successful outcome. Discuss your role, the challenges faced, and how effective communication and cooperation with other departments led to achieving the overall project objectives.

Outline your method for setting realistic yet ambitious sales targets for your team. Detail how you use data analysis to inform your strategy, track progress, and adjust tactics as necessary to maintain momentum towards achieving team objectives.

Share your strategy for prioritizing tasks, such as assessing project deadlines, aligning with business goals, and leveraging team strengths to allocate resources efficiently. Highlight how you also involve team members in setting priorities to improve buy-in.

Explain how data insights influence your decisions regarding team performance improvements, sales strategies, and client engagement practices. Focus on particular metrics you find essential in evaluating outcomes and making informed adjustments.

Share a specific challenge that required critical thinking, leadership, and innovation. Detail your thought process and the steps taken to resolve the issue while maintaining team morale and commitment.

Discuss your understanding of Everlaw’s mission to promote justice through technology. Emphasize how your experience and skills align with this vision and how you plan to contribute to achieving it through your leadership in the Solutions Architecture team.

Describe the strategies you employ to create a welcoming and informative onboarding process, such as developing tailored training programs, setting up introductions with key stakeholders, and establishing clear expectations to help new hires succeed immediately.