Job details

Product Director, Retail Financing

Get a free resume review

At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.

Be part of our talented and growing team! We are currently looking for a Product Director, Retail Financing, to join our team report to the Senior Vice President, Chief Card Services.

As a Product Director, Retail Financing, you will be responsible for the product and customer experience strategy in support to the growth business targets and strategy. The successful candidate will employ an unwavering focus on maximizing the product’s value proposition to exceed the customer and the partner’s expectations, while driving the expected portfolio growth.

The ideal candidate has a strong knowledge of retail financing programs, including co-branded products in partnership with large Canadian retailers. The Product Director will work cross-functionally with the portfolio, , IT and broader business leaders to execute large and small initiatives across multiple channels, to implement customer-centric solutions and to generate revenue growth.

This represents a unique opportunity to be part of a team with the goal of innovating the market leader in providing consumer finance products to Canadians.

"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."

WHY JOIN US?

BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2025 for the fifth consecutive year by the editors of Canada's Top 100 Employers.

WE OFFER:

Work-Life Balance: Our 37.5-hour workweek and hybrid model (3 days in-office) promote a healthy balance.
Wellness: Tailored well-being solutions available 24/7.
Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
Community Support: Paid Volunteer Day to give back to your community.
Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
Development: Access to Fairstone Academy for comprehensive training and skill development.
Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.

WHAT WILL YOU WORK ON?

Spearhead the product’s strategy, innovation, prioritization, as well as oversee execution of all aspects of the product lifecycle to ensure that the product strategy is meeting the market needs and business goals.
Relentless focus on the customer experience/centricity.
Own and maintain strategic product roadmaps.
Work closely with business stakeholders and executives of the broader organization to assess, recommend, present product’s strategies and solutions.
Ensure timely and proper execution of roadmap with every key stakeholders
Give presentations to various committees and work with external partners in the context of existing agreements.
Support and manage a business agile process. This includes working collaboratively with Technology and other business groups to ensure successful delivery of the products/features.
Monitor and analyze the products’ commercial results and financial performance to target opportunities and make recommendations for improvements.
Make sure products comply with laws and regulations and make the necessary recommendations.
Identify the strategic, operational, reputational and financial risks associated with the implementation of the product offer and make suitable recommendations.
Supervises a team of experienced Product Managers.
Build and maintain market competitive intelligence

WHO ARE WE LOOKING FOR

Vast experience of over 5 years in a high-ranking Product Management position, preferably in a complex business setting. A suitable candidate will also have diverse experience in the fields of product marketing, project management, and communications, with a focus on financing products.
Knowledge and expertise in Retail Point of Sale financing solutions, Credit Cards, Payment solutions -including digital strategies and eCommerce- and Retail markets
Superior collaboration skills allowing to be effective in communicating and bringing together many functional groups
Rich blend of analytical, creative, and strategic talents
Superior problem-solving skills and experience resolving daily internal and external problems and challenges in product management positions that affect a product’s financial and market success
Ability to conceptualize, prioritize, and manage multiple projects with ease
Highly customer-focused
University in business-related fields

WE ARE PROUD TO BE: Montreal's Top Employers 2025 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent

Average salary estimate

$115000 / YEARLY (est.)

min

max

$100000K

$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Director, Retail Financing, Fairstone

Join Fairstone as a Product Director, Retail Financing, and be part of a vibrant team dedicated to helping Canadians achieve their financial goals. Located in Montreal, Quebec, this exciting role puts you at the forefront of shaping our product and customer experience strategies to drive business growth. Reporting directly to the Senior Vice President, Chief Card Services, you'll lead with a strong emphasis on maximizing our products’ value propositions. If you have a robust understanding of retail financing programs and are passionate about delivering exceptional customer experiences, this position is tailor-made for you! You will work collaboratively across various departments, executing initiatives that not only meet but exceed expectations. Your efforts will play a critical role in maintaining our standing as a market leader in consumer finance products. We celebrate inclusion and innovation, making it an ideal environment for diverse perspectives to thrive. If you’re seeking a role that combines strategic thinking, customer-centric initiatives, and innovative product development, consider taking the next step with us at Fairstone. Here, you can build a career while positively impacting the lives of Canadians through accessible financing solutions!

Frequently Asked Questions (FAQs) for Product Director, Retail Financing Role at Fairstone

What are the core responsibilities of the Product Director, Retail Financing at Fairstone?

The Product Director, Retail Financing at Fairstone is responsible for leading the product strategy, innovation, and overall direction of retail financing offerings. This includes managing the product lifecycle, ensuring alignment with market needs, and collaborating cross-functionally to execute strategic initiatives. The role emphasizes customer-centricity and involves monitoring commercial performance to identify opportunities for improvement.