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Director, Flexible Interchange Program Product Management - job 9 of 20

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.  The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Director, Flexible Interchange Program Product Management plays a crucial role in shaping Visa’s Flexible Interchange solutions to more aggressively capture B2B payment flows for Visa and our clients. The role is responsible for the Visa Commercial Choice (VCC) suite, a set of flexible interchange products that enable our issuing clients to capture incremental payment volume by establishing mutually beneficial economic terms with commercial suppliers.  This role will lead product strategy, management, development, market positioning and commercialization for the full VCC suite to advance this program globally.  This role will also be responsible for product strategy, management, development and commercialization of the Purchasing Large Ticket (PLT) program, which addresses our clients’ needs to capture high value payments on card. 

In addition to enhancing the VCC and PLT products, the Director will lead the design, development and implementation of new and differentiated pricing solutions to further accelerate Visa’s capture of B2B payment volume. 

The ideal candidate is an experienced senior product leader with the ability to inspire and motivate teams in a fast-paced and dynamic environment.  He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

This role requires breadth of knowledge and experience in commercial/B2B payments.  In addition to traditional product management experience, the ideal candidate will have prior experience with Interchange and/or Pricing frameworks.

RESPONSIBILITIES:

Product Strategy and Development (VCC,PLT, and new/differentiated pricing solutions):

  • Define the overall product vision and strategic goals for each Flexible Interchange product and solution

  • Develop product narratives and key value propositions

  • Define and prioritize features, enhancements and capabilities, develop product roadmaps, and ensure alignment to overall product vision

  • Interface with tech teams and managed development

  • Collaborate with regional partners to understand and translate customer and market needs into product solutions that deliver substantial value propositions

  • Collaborate with B2B Acceptance team, global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 

  • Interfacing with Tech and managing development

  • Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa

  • Oversee and manage key commercialization activities to support regional GTM strategies

  • Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale

  • Educate and empower regional teams to drive client adoption & market penetration

  • Monitor product performance, enhance KPI dashboards, derive intelligence to ensure data driven decision making

Strong team culture

  • Develop and inspire a team focused on delivering best-in-class products and solutions

  • Demonstrate thought leadership and enable flawless execution

  • Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Flexible Interchange Program Product Management, Visa

As the Director of Flexible Interchange Program Product Management at Visa Commercial Solutions in San Francisco, you're stepping into a pivotal role with a renowned organization focused on revolutionizing payment solutions across the globe. Your mission? To lead the charge in shaping Visa's Flexible Interchange solutions, a suite that captures B2B payment flows, enhancing the Visa Commercial Choice (VCC) program that empowers clients to optimize their payment strategies with commercial suppliers. You will also oversee the Purchasing Large Ticket (PLT) program, a vital asset for clients looking to capture high-value payments on card. With your extensive experience in product leadership, you’ll inspire your teams, drive the product strategy, and collaborate with regional partners to bring innovative payment capabilities to life. You’ll define vision, prioritize features, manage development cycles, and ensure our solutions exceed client expectations. The role embodies strategic leadership, demanding creativity and hands-on execution to accelerate Visa’s growth in B2B payments. Plus, you'll cultivate a strong team culture, embodying Visa’s Leadership Principles while fostering an innovative spirit throughout the organization. Join us and make your mark where payments and technology converge, all within the dynamic environment of San Francisco and the flexibility of a hybrid work model.

Frequently Asked Questions (FAQs) for Director, Flexible Interchange Program Product Management Role at Visa
What are the primary responsibilities of the Director, Flexible Interchange Program Product Management at Visa?

The Director, Flexible Interchange Program Product Management at Visa is responsible for leading the strategy, management, development, and commercialization of the Visa Commercial Choice suite and the Purchasing Large Ticket program. You will define product vision, prioritize features, manage development across collaboration with tech teams, and monitor product performance to ensure delivery of substantial value propositions to clients.

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What qualifications are required for the Director position in Flexible Interchange Program Product Management at Visa?

To qualify for the Director position in Flexible Interchange Program Product Management at Visa, candidates should possess extensive experience in product leadership, especially within commercial B2B payments. A keen understanding of interchange and pricing frameworks will be essential, along with the ability to lead teams and cultivate a collaborative environment focused on innovation and execution.

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How does the Director, Flexible Interchange Program Product Management contribute to client success at Visa?

The Director contributes to client success by developing innovative product solutions that meet the unique needs of businesses worldwide. By establishing mutually beneficial economic terms and enhancing existing products, you will help clients capture incremental payment volume, ensuring they have access to cutting-edge payment capabilities that drive growth.

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What skills are essential for success as the Director of Flexible Interchange Program Product Management at Visa?

Success in the role of Director of Flexible Interchange Program Product Management at Visa hinges on strategic leadership, innovation, collaboration, and problem-solving abilities. Excellent communication and interpersonal skills are crucial for motivating teams and interfacing with key stakeholders while ensuring alignment with Visa’s objectives.

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What is the work culture like for the Director, Flexible Interchange Program Product Management at Visa?

At Visa, the work culture encourages creativity, collaboration, and a strong emphasis on leadership principles. As the Director, you can expect an environment that values innovation, supports your professional development, and fosters a team culture aimed at delivering best-in-class products and solutions.

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Common Interview Questions for Director, Flexible Interchange Program Product Management
How do you define a successful product strategy for the Flexible Interchange Program?

Answering this question effectively will involve discussing key components such as market analysis, understanding client needs, and defining clear objectives aligned with Visa’s growth ambitions. Showcase your ability to analyze market trends and provide a comprehensive vision that drives product success.

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Can you describe your experience with managing product development teams?

When discussing your experience with product development teams, highlight specific projects where you effectively led teams through the development cycle. Share examples of how you motivated teams, managed conflicts, and ensured effective communication throughout the process.

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What strategies do you utilize to enhance collaboration between product management and tech teams?

To enhance collaboration between product management and tech teams, emphasize your approach to fostering clear communication, utilizing project management tools, and encouraging regular feedback. Share an instance demonstrating how your collaborative efforts led to a successful product launch.

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How do you prioritize feature requests from clients?

Explain your feature prioritization process by discussing how you balance client feedback with strategic goals and technical feasibility. Detail how you assess which features will provide the most significant impact to the user experience and overall product value.

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What is your approach to monitoring and analyzing product performance?

Discuss the methods you implement for monitoring and analyzing product performance metrics. Highlight the importance of using data-driven insights to make informed decisions while emphasizing how you derive intelligence from KPIs for continuous improvement.

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How do you ensure that new pricing solutions align with market needs?

Focus on your approach to conducting thorough market research and competitor analysis to understand market needs. Share how you adapt pricing strategies based on feedback, analytics, and market shifts to ensure they align with both client expectations and Visa's goals.

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Describe a challenging situation you faced in product management and how you overcame it.

Share a specific example where you faced a significant challenge in product management. Discuss the steps you took to analyze the situation, devise a solution, and the outcomes achieved as a result of your strategic actions.

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How do you educate and empower teams on new product offerings?

Talk about your strategies for educating and empowering teams—such as developing comprehensive training programs, hosting workshops, or creating informative resources. Illustrate how your methods enhance team capability and client adoption.

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What role does innovation play in your management style?

Describe how you foster an innovative mindset within your team. Discuss encouraging experimentation, supporting creative solutions, and implementing a culture where ideas are welcomed and developed into tangible outcomes.

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How do you navigate and prioritize multiple products and projects at once?

Discuss your time management and prioritization strategies. Explain how you assess project urgency, align stakeholders around priorities, and ensure resources are allocated efficiently to meet deadlines and deliver results.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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