Senior Delivery Manager - Software Services

Faptic Technology is a leading provider of IT consulting and managed services, specializing in Azure cloud solutions, software development, Security & Data. We partner with enterprises to optimize their IT operations, ensuring scalability, reliability, and innovation in the cloud. 

As part of our continued growth in cloud-based software development, we are seeking a Senior Delivery Manager to lead complex software and application development programs, with a strong emphasis on Azure transformation, modernization initiatives, and Agile delivery excellence. 

Who We Are 

At Faptic, we thrive on solving complex challenges. By blending design, engineering, and analytics, we help organizations harness the power of their resources to create innovative digital experiences and shape their future. 

We're looking for a Delivery Leader who is passionate about software delivery, excels in stakeholder engagement, and brings experience in managing cross-functional technical teams to deliver high-quality solutions at pace. 

Your Role at Faptic 

As a Senior Delivery Manager, you will lead the end-to-end delivery of software development programs, often involving the modernization of legacy platforms and building scalable cloud-native solutions on Azure. You will ensure consistent, high-quality delivery across distributed teams, partnering with enterprise clients and cross-functional stakeholders. 

You will be responsible for: 

• Program governance, budget control, and commercial viability 

• Agile delivery and team management across full SDLC 

• Driving engineering excellence and high-performance culture 

• Client engagement and relationship development at senior levels 

This is a hands-on leadership role with a strategic outlook, ideal for someone who has deep delivery experience and wants to shape impactful digital transformation programs. 

Key Responsibilities 

• Lead delivery of complex software and modernization projects built on Azure, across both backend and frontend technologies. 

• Oversee full delivery lifecycle from discovery and planning to deployment, QA, and support. 

• Manage cross-functional Agile teams, including software architects, engineers, DevOps engineers, and QA/Testing specialists. 

• Coordinate delivery across web and mobile applications, API services, databases, and Azure-native services. 

• Champion Agile methodologies (Scrum, Kanban, SAFe), enabling continuous delivery and iterative improvement. 

• Partner with architects and tech leads to ensure technical quality, security, and scalability of solutions. 

• Build strong, trusted relationships with enterprise clients and act as the senior escalation point for delivery topics. 

• Drive resource planning and hiring strategy, ensuring team scalability and capability alignment. 

• Draft and manage Statements of Work (SOWs), delivery plans, and project financials. 

• Proactively identify delivery risks and manage mitigation strategies. 

• Support QA alignment and testing strategy—while not hands-on, a basic understanding of automated and manual testing workflows is a plus. 

• Advocate for best practices in software delivery, CI/CD pipelines, and cloud engineering excellence. 

What You Bring 

To excel in this role, you should have: 

• Degree in Computer Science, Software Engineering, Information Systems, Business or related field. 

• 7+ years of experience in delivery or program management within software engineering or digital transformation environments. 

• Strong background in delivering software products and services built on modern back-end (e.g. .NET, Java, Node.js) and front-end (e.g. Angular, React, Vue) technologies. 

• Experience leading teams across Azure cloud-native environments, including modernization or re-platforming initiatives. 

• Understanding of testing strategies (e.g. unit, integration, regression) for managing quality-focused teams. 

• Deep experience in Agile delivery frameworks, with proven success managing remote or distributed teams. 

• Familiarity with DevOps, CI/CD tooling, and modern software engineering workflows. 

• Experience working in or with staff augmentation delivery models. 

• Microsoft Azure certified. E.g. Azure Developer Associate or DevOps Engineer Expert. 

• Strong commercial acumen: managing SOWs, budgets, cost models, and project profitability. 

• Track record of high-quality stakeholder engagement across technical and non-technical audiences. 

• Excellent communication, leadership, and negotiation skills. 

Why Join Faptic Technology? 

At  Faptic, we are more than just a company—we are a community. Our values of Integrity, Persistence, and Impact, guide everything we do. Join us in shaping the future of data and cloud technology while making a meaningful difference for our clients and team.