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10147 Store Manager

SALLY STORE MANAGER:


By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

  • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. 
  • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.  
  • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • You will make sure your store always looks its best!

Why you’ll love working here:

  • The people are creative, fun and passionate about beauty.
  • Generous product discount and free sample products.
  • You will receive a great education regarding our products.
  • You will have ample opportunity for growth.
  • You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Qualifications to be a Store Manager:

  • At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
  • Previous experience in operational, financial and performance management.
  • Cosmetology license is a plus – but not required.
  • Must be 18 years of age or older.
  • Passion for all things hair and beauty!

Legal wants you to know:

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

• May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About 10147 Store Manager, Full Service Careers

As a Store Manager at Sally Beauty in Rochester, New York, you will be an integral part of the largest hair and beauty supplier in the world. We believe in empowering our customers to express themselves through hair, and we need someone as passionate as you to help make this happen! In this dynamic role, you’ll be a leader who drives not just results, but also a fun and energetic workplace atmosphere. Your main goal will be to ensure customers leave with an unforgettable experience tailored to their hair and beauty needs. You'll oversee all daily operations of the store, ensuring it meets or exceeds sales goals while maintaining budgets and managing inventory. Moreover, you’ll coach and inspire a dedicated team, making sure everyone follows safety protocols and company policies to protect both staff and customers. With generous discounts, ongoing product education, and opportunities for advancement, a career at Sally Beauty promises to keep you engaged and growing. We’re looking for individuals who know that success comes from a combination of hard work and joy, so if you're ready to step into a role that values your leadership and passion for beauty, we can’t wait for you to join us!

Frequently Asked Questions (FAQs) for 10147 Store Manager Role at Full Service Careers
What are the responsibilities of a Store Manager at Sally Beauty?

As a Store Manager at Sally Beauty, your primary responsibilities include overseeing store operations to exceed sales goals, managing team performance, creating a positive customer experience, and ensuring compliance with safety protocols. You'll lead the team in daily activities while also maintaining store appearance and managing inventory effectively.

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What qualifications do you need to be a Store Manager at Sally Beauty?

To become a Store Manager at Sally Beauty, you should have at least 3 years of customer service and retail sales experience, along with 1 year of sales management experience. Operational and financial management skills are essential, and having a cosmetology license is a plus. A passion for beauty is also crucial in this role.

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What benefits are offered for the Store Manager position at Sally Beauty?

Sally Beauty offers a range of benefits for Store Managers, including generous product discounts, opportunities for professional growth, and various insurance options like medical, dental, and vision. Additionally, you may qualify for paid vacation, sick time, and holiday pay, depending on your average hours.

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How does Sally Beauty support Store Managers in their roles?

Sally Beauty supports Store Managers through ongoing training and education regarding products and market trends, helping you become an expert in beauty. The company also encourages a positive workplace culture where team members can thrive and innovate together.

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What is the work environment like for Store Managers at Sally Beauty?

The work environment at Sally Beauty is dynamic and collaborative, filled with creative individuals who share a passion for beauty. Store Managers play a vital role in leading teams and ensuring a fun yet productive atmosphere that fosters personal and professional growth.

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Common Interview Questions for 10147 Store Manager
What leadership style do you use as a Store Manager?

Consider discussing your approach to leadership, emphasizing collaboration and team building. Mention specific examples of how you inspire your team and create a positive work environment, showcasing your ability to drive results through effective communication.

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How do you handle difficult customer situations?

Outline a structured approach to resolving customer issues, emphasizing your listening skills and ability to empathize. Provide an example of a specific situation where you successfully turned a negative experience into a positive one, showing your commitment to customer satisfaction.

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How do you ensure your store meets sales goals?

Discuss your strategies for monitoring sales performance, motivating your team, and implementing effective sales techniques. Be prepared to share a success story where your leadership directly contributed to surpassing sales targets.

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Can you describe your experience with inventory management?

Highlight your experience in inventory management, focusing on your techniques for tracking stock levels, minimizing loss, and ensuring product availability. Share a specific example of how your management skills improved inventory processes at a previous job.

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How do you motivate your team to achieve their best work?

Talk about your methods for fostering a motivating environment, like setting achievable goals, recognizing achievements, and providing constructive feedback. Illustrate your success through examples of team improvements or individual growth under your leadership.

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What strategies do you use for training and developing team members?

Explain your approach to training, emphasizing hands-on experience and mentoring. Share how you tailor training programs to meet individual needs and enhance team strengths, contributing to overall store performance.

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How do you keep up with the latest trends in beauty and hair?

Show your dedication to the beauty industry by discussing how you stay informed through research, workshops, and networking with industry professionals. Mention any recent trends that you have successfully integrated into your store's offerings.

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Describe a time when you had to implement change in your store.

Provide a specific example of a change you led, outlining the reasons for the change and the process you took to implement it. Highlight the positive results from the change and how you engaged the team throughout the transition.

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How do you ensure compliance with company policies and safety regulations?

Discuss your strategies for ensuring compliance, such as regular staff training, checklists, and team meetings. Share examples of how you proactively addressed compliance issues in the past to maintain a safe and secure store environment.

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What do you believe is the most important quality for a successful Store Manager?

Reflect on this question by identifying key qualities like strong leadership, effective communication, and a passion for customer service. Provide insights on how these qualities have positively impacted your previous roles and enhanced your team’s performance.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 6, 2025

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