Retail Sales Associate - Chicago Premium
About the Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do
Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote loyalty by educating customers about our loyalty programs.
Seek out and engage with customers to drive sales and service using suggestive selling.
Enhance customer experience using all omnichannel offerings.
Be accountable to personal goals which contribute to overall store goals and results.
Support sales floor, fitting room, cash wrap, back of house, as required.
Maintain a neat, clean and organized work center.
Handle all customer interactions and potential issues/returns courteously and professionally.
Execute operational processes effectively and efficiently.
Who You Are
A good communicator with the ability to effectively interact with customers and your team to meet goals.
A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
Passionate about retail and thrive in a fastpaced environment.
A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology.
Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Average salary estimate
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As a Retail Sales Associate at Chicago Premium, you'll find yourself in the heart of an exciting retail environment where every day brings new opportunities to connect with customers. Your role is all about bringing our brand to life by engaging with our customers in a meaningful way. With your expert product knowledge, you’ll educate and inspire shoppers, helping them find exactly what they need while also enhancing their overall shopping experience. Collaboration is key, as you'll work closely with your leadership team to ensure that every customer leaves satisfied and eager to return. You'll promote our loyalty programs, engage customers through suggestive selling, and utilize our omnichannel offerings to create an unforgettable experience. We’re looking for someone who shares our passion for retail and thrives in a fast-paced environment, ready to tackle challenges with a positive attitude. You'll not only maintain a neat and organized workspace but also handle any customer interactions with professionalism and courtesy, ensuring all potential issues are resolved efficiently. We're interested in those who are eager to learn and grow within the retail sector, willing to adapt their schedules to meet the business's needs, including evenings and weekends. So, if you're ready to make an impact in the retail world and be part of our dynamic team at Chicago Premium, we can't wait to hear from you!
Our mission is to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fishe...
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