Bar Staff

As Bar Staff at Greene King in Port Wentworth, your primary responsibilities include providing a memorable experience for customers, pouring drinks to perfection, offering drink recommendations, and ensuring the bar area is clean and safe. You'll also assist in greeting and serving food to diners, creating a welcoming atmosphere that keeps guests coming back.

To apply for the Bar Staff position at Greene King, it's essential to be over 18 due to the alcohol selling requirement. A passion for customer service, a positive attitude, and a willingness to learn are key qualifications that will help you succeed in this role.

Greene King takes pride in being one of the industry's top apprenticeship providers, offering extensive training and development opportunities for Bar Staff. This enables you to enhance your skills and build a fulfilling career within the organization, no matter your starting point.

As a Bar Staff member at Greene King, you can expect several employee benefits, including competitive wages, pension contributions, discount offers for yourself and loved ones, access to mental health and well-being programs, and retail discounts with various providers to enhance your overall experience working with us.

While prior experience in a bar or hospitality setting can be beneficial, it is not strictly required for the Bar Staff position at Greene King. A willingness to learn and a passion for excellent customer service can often outweigh experience, making this a great opportunity for those looking to enter the industry.

When answering this question for the Bar Staff position at Greene King, focus on a specific instance where your actions positively impacted a customer's experience. Highlight the steps you took to ensure their satisfaction, like actively listening to their needs and providing personalized service.

For a Bar Staff role, it's crucial to demonstrate patience and professionalism. Share an example where you successfully de-escalated a situation, showcasing your conflict-resolution skills and commitment to keeping the environment friendly and welcoming.

In your response, emphasize your ability to maintain high cleanliness standards and follow safety protocols. Discuss specific practices you would implement to make sure the bar is always in top condition, showcasing your attention to detail and commitment to health regulations.

Showcase your knowledge of popular drinks and an understanding of customer preferences. Explain how you would ask questions to gauge their tastes, share information about drink options, and suggest pairings that enhance their overall experience.

Discuss qualities such as communication, supportiveness, and flexibility when answering this question. Highlight personal experiences working in a team where collaboration led to achieving common goals, reinforcing your alignment with Greene King’s inclusive environment.

Express your enthusiasm for joining Greene King by mentioning their community focus and values. Share how working in a local pub resonates with your desire to create memorable experiences for guests and highlight any specific aspects of their culture that appeal to you.

Emphasize your ability to prioritize tasks effectively and stay calm under pressure. Describe techniques you use to manage your workload during peak hours while ensuring customer satisfaction, such as setting up a system for tracking drink orders and food service.

Talk about your organizational skills and how you would efficiently manage multiple orders. Describe how you would remain focused, take notes, and utilize teamwork to ensure swift and accurate service while maintaining quality.

Discuss strategies for engaging with customers, such as actively talking to them about the new drink special, offering samples, or sharing the story behind the drink. Emphasize your enthusiasm in promoting specials as a way to enhance the overall experience.

Demonstrate your knowledge of essential health and safety regulations, such as recognizing the legal drinking age, managing alcohol consumption, and maintaining cleanliness within the establishment. Showcase your commitment to creating a safe environment for both staff and customers.