Nurse Manager - Complex Care - F/T Day

The Nurse Manager - Complex Care at Hackensack Meridian Health is responsible for the overall delivery of clinical services within the inpatient medical-surgical telemetry unit. This includes managing clinical and support staff, ensuring compliance with best practices and regulatory requirements, and leading initiatives aimed at improving organizational performance and staff competency. Moreover, this role encompasses overseeing daily operations, coordinating interdisciplinary programs, and contributing to strategic planning.

To qualify for the Nurse Manager - Complex Care role at Hackensack Meridian Health, candidates must hold a Bachelor's Degree in Nursing, with a Master's Degree preferred. A current NJ RN License and BLS certification are mandatory, along with national certification in a relevant specialty. Additionally, a minimum of 5 years of Medical/Surgical or Telemetry Nursing experience in a hospital setting, along with 3 years in a managerial capacity, is desired.

A successful Nurse Manager - Complex Care at Hackensack Meridian Health should possess strong leadership and communication skills, along with critical thinking abilities. Excellent interpersonal skills, the capability to motivate teams, knowledge of performance improvement, program development, and team-building skills are also vital for overseeing staff and ensuring high-quality patient care.

Hackensack Meridian Health is dedicated to fostering an environment of growth and support for its staff, including Nurse Managers in Complex Care. Professional development is encouraged through continuous training, leadership workshops, and access to resources designed to enhance clinical and managerial competencies. The supportive team culture and collaborative environment are also key components in promoting individual growth.

Nurse Managers - Complex Care at Hackensack Meridian Health typically have a full-time day schedule but are accountable 24/7 for the complex care unit. This involves flexibility in managing staffing, handling patient care matters, and stepping in during critical situations, as well as leading initiatives to ensure optimal operational performance at all times.

My leadership style focuses on collaboration and empowerment. I believe in fostering a supportive environment where team members feel valued and motivated. I prioritize open communication and take feedback seriously to ensure everyone has a voice in providing high-quality patient care.

Certainly! In my previous position, I led a project aimed at reducing patient wait times in our telemetry unit. By analyzing workflow processes and implementing a new triage system, we improved patient handling and reduced delays, resulting in better patient satisfaction scores.

When conflicts arise, I approach them with a focus on resolution and understanding. I encourage team members to express their concerns and work to mediate discussions that lead to constructive solutions, always aiming to maintain a respectful and professional environment.

I ensure compliance by staying updated on healthcare regulations and standards. I conduct regular training sessions for the team, perform audits, and create checklists that align our practices with regulatory guidelines, thereby minimizing risks and maintaining high standards.

Effective communication is key in nursing management. It fosters collaboration, reduces misunderstandings, and enhances patient care. I prioritize clear communication channels for my team, ensuring everyone is informed and on the same page regarding patient care and departmental objectives.

I assess team performance through regular evaluations and constructive feedback sessions. I believe in recognition and accountability, and use these assessments to identify areas for development, guiding team members in their professional growth.

I approach budgeting with a proactive mindset. I analyze historical data, forecast future needs, and ensure alignment with our clinical goals. Regular discussions with financial leaders help me stay informed and adjust where necessary to optimize unit spending.

During high-stress periods, I focus on open communication and team support. I recognize individual contributions and encourage teamwork. Implementing short breaks and focus sessions helps reduce burnout and maintain a positive atmosphere.

I have a strong background in interdisciplinary collaboration, having worked closely with various departments to ensure cohesive patient care. Regular meetings with department heads and team members promote a shared understanding of patient needs and treatment plans.

Ensuring adherence to best practices involves continuous education and training. I regularly review and update our policies, facilitate workshops, and foster a culture that encourages innovative ideas to improve patient care strategies within the unit.