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Sales Associate

00473 Lafayette, LA

LE_301 Hibbett Retail, Inc.

Hourly:

$8.00 - $10.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To:
Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by the organization.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

  • There are no supervisory responsibilities for this role.

QUALIFICATIONS

  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

Average salary estimate

$18400 / YEARLY (est.)
min
max
$16000K
$20800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Associate, Hibbett

Are you looking for a dynamic role that allows you to connect with customers and help them find just what they’re looking for? Hibbett Retail, Inc. is seeking a passionate Sales Associate for our Lafayette, LA store. In this position, you'll have the opportunity to provide exceptional customer service while promoting our exciting range of products. You’ll be the go-to person for our customers, ensuring they receive superb assistance from the moment they enter the store. Your role will involve not only helping customers find products but also sharing your knowledge about our merchandise and the promotions we have. You will be driven to achieve and exceed sales targets, making a lasting impression that encourages customers to return. Every day will bring new challenges and learning opportunities as you manage daily operations, keeping everything running smoothly. Whether it’s assisting with store maintenance or contributing to team goals, your efforts will play a vital role in enhancing the Hibbett experience. If you have a flair for sales, love working in a team environment, and want to be part of a company that values customer relationships, this Sales Associate position could be the perfect fit for you. Join Hibbett and become a key player in our mission to provide top-notch service while developing your own sales skills and career.

Frequently Asked Questions (FAQs) for Sales Associate Role at Hibbett
What are the key responsibilities of a Sales Associate at Hibbett Retail, Inc. in Lafayette, LA?

As a Sales Associate at Hibbett Retail, Inc. in Lafayette, LA, your primary responsibilities include providing exceptional customer service, promoting and selling products, helping customers with their needs, and maintaining store operations. You'll engage with customers, assist them with product knowledge, and ensure store cleanliness and organization, all while striving to meet personal and store sales goals.

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What qualifications do I need for the Sales Associate position at Hibbett Retail, Inc.?

For the Sales Associate position at Hibbett Retail, Inc., candidates typically need 0-2 years of customer service experience, excellent communication skills, and a friendly disposition. The ability to multitask in a fast-paced environment is essential, as well as being a team player who is detail-oriented and self-motivated to take initiative.

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What kind of environment can I expect as a Sales Associate at Hibbett Retail, Inc.?

At Hibbett Retail, Inc. in Lafayette, LA, you can expect a vibrant, fast-paced environment where teamwork and customer focus are paramount. You'll be interacting with a variety of customers and collaborating with teammates to ensure that every visitor to the store has a positive shopping experience. This dynamic atmosphere is complemented by a supportive management team that encourages personal growth and sales excellence.

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How does Hibbett Retail, Inc. support Sales Associates in achieving sales goals?

Hibbett Retail, Inc. provides Sales Associates with training and resources to promote merchandise effectively, improve selling skills, and understand sales targets. Regular staff meetings and tech clinics help maintain focus on sales strategies and new products, ensuring that you have the tools and knowledge necessary to achieve and exceed your goals.

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What makes a successful Sales Associate at Hibbett Retail, Inc. in Lafayette, LA?

Successful Sales Associates at Hibbett Retail, Inc. are those who are passionate about delivering outstanding customer service, are proactive in engaging with customers, and have a strong desire to learn and grow in their sales abilities. Being detail-oriented, able to multitask effectively, and maintaining a positive attitude are also key factors that contribute to success in this dynamic role.

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Common Interview Questions for Sales Associate
Can you describe a time when you provided exceptional customer service as a Sales Associate?

When answering this question, use the STAR method to describe a specific situation where you went above and beyond for a customer. Highlight your communication skills and how your actions led to a positive outcome, such as resolving an issue or enhancing a customer’s shopping experience.

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How do you handle difficult customers as a Sales Associate?

Demonstrate your patience and problem-solving skills when addressing difficult customers. Explain your approach to listening actively, empathizing with their concerns, and finding solutions that align with company policies while ensuring customer satisfaction.

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What strategies do you use to meet or exceed sales goals?

Share your methods for tracking your sales activities, setting realistic goals, and learning from each customer's interaction. Discuss how you motivate yourself and any techniques you use to identify sales opportunities and successfully promote products.

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Why do you want to work as a Sales Associate at Hibbett Retail, Inc.?

Express your genuine interest in the brand and its products. You may want to mention Hibbett's reputation for customer service and community involvement, and how you believe your skills and passion align with their values and business objectives.

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How do you prioritize tasks when working in a busy retail environment?

Explain how you would assess the needs of your responsibilities, such as customer service, restocking, or store organization. Talk about your decision-making process and how you stay flexible to adapt to changing priorities throughout the day.

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What experience do you have with product promotion and sales?

Discuss any previous roles or experiences where you’ve promoted products or services, detailing specific strategies you employed to successfully engage customers and drive sales. If you have experience with in-store promotions or upselling, highlight that as well.

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How do you stay informed about new products and promotions?

Talk about how important it is to stay up-to-date with product information and promotional offers. Mention strategies like attending training sessions, reviewing product knowledge manuals, and collaborating with team members to exchange insights about merchandise.

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Can you give an example of how you contributed to a team goal in your last job?

Use an example where your contributions specifically helped achieve team targets, such as suggesting a new sales strategy, lifting team morale, or taking the initiative to assist colleagues. This shows your team-oriented mindset.

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How would you describe your selling style as a Sales Associate?

Discuss your ability to connect with customers through genuine conversations, understanding their needs, and tailoring your approach to meet those needs. Mention how your style enhances customer relationships and builds loyalty to Hibbett.

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Why is teamwork important in a retail environment like Hibbett Retail, Inc.?

Illustrate how teamwork contributes to operational efficiency, enhances customer service, and fosters a positive atmosphere. Cover the importance of collaboration in exceeding sales goals and maintaining store standards at Hibbett.

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Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 30, 2025

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