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Clinical Sales Manager - job 1 of 3

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The U.S. da Vinci® Clinical Sales Manager reports to the U.S. da Vinci® Clinical Sales Director. The da Vinci® Clinical Sales Manager plays a critical role in building and developing the clinical field sales team within their region. The major responsibilities are to manage and direct the utilization of the da Vinci Surgical System within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of U.S. Account Managers.

Roles & Responsibilities

  • Develop and implement da Vinci® Surgery sales activities to achieve and exceed goals set by senior management
  • Expand da Vinci® Surgery usage in all existing accounts
  • Expand da Vinci® Surgery usage by selling and training new surgeons in all specialties applicable to the da Vinci® Surgical System
  • Manage training and education process within installed base
  • Guide new system installation process
  • Prospect for new system installations and system upgrades to existing base
  • Moderate to extensive travel
  • Provide clinical sales team with new product information or new information on existing products
  • Work with the training and marketing departments to implement new strategies and programs as directed by senior management

Qualifications

Skills, Experience, Education, & Training:

  • Bachelors Degree Required
  • Proven track record in da Vinci® Surgery Sales or 5+ years of clinical sales management experience required
  • In-depth knowledge of Operating Room Environment required
  • Knowledge of the capital equipment sales process
  • Previous record of managing and directing a sales team in the medical device industry
  • Excellent communication and interpersonal skills
  • Computer literate
  • Training Requirements: Attend ISI field sales management training course Interviewing skills
  • Remote field management Implementation of sales process Platform and presentation skill

#LI-REMOTE

Additional Information

Compensation and Benefit Information:

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits and equity. The target pay rate for this position is $314,650.

#LI-REMOTE

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

 

Average salary estimate

$314650 / YEARLY (est.)
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$314650K
$314650K

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What You Should Know About Clinical Sales Manager, Intuitive

As a Clinical Sales Manager at Intuitive in Nashville, TN, you're not just taking on a job; you're stepping into a role that can transform lives through innovative healthcare technology. At Intuitive, we pride ourselves on our commitment to minimally invasive care, and we are looking for a passionate leader to drive the da Vinci Surgical System's clinical sales to new heights. Your primary responsibility will be to lead our clinical field sales team within your region, ensuring that existing clients maximize their use of our systems while introducing new surgeons to the revolutionary possibilities our technology offers. Your days will be filled with overseeing system installations, facilitating training sessions, and strategizing ways to expand our reach into new accounts. You’ll collaborate closely with marketing to craft compelling training programs that resonate with healthcare professionals. The ideal candidate will bring a wealth of experience in the medical sales industry, a solid understanding of the operating room environment, and a proven ability to lead teams with integrity and passion. At Intuitive, we celebrate diversity and are dedicated to supporting and investing in your growth. Together, let’s redefine the future of surgery and enhance patient care on a global scale. If you’re ready to make a difference and inspire others while pursuing a fulfilling career, we’d love to meet you!

Frequently Asked Questions (FAQs) for Clinical Sales Manager Role at Intuitive
What responsibilities does a Clinical Sales Manager at Intuitive have?

The Clinical Sales Manager at Intuitive is responsible for managing and directing the utilization of the da Vinci Surgical System within their region. This involves overseeing installations, facilitating training for medical professionals, and driving usage growth in existing accounts, all while ensuring exceptional service and satisfaction among clients.

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What qualifications are necessary to become a Clinical Sales Manager at Intuitive?

To become a Clinical Sales Manager at Intuitive, you will need a Bachelor's degree, along with a proven track record in da Vinci Surgery sales or at least five years of clinical sales management experience. Candidates should possess in-depth knowledge of the operating room environment and exceptional interpersonal skills.

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What is the compensation package for a Clinical Sales Manager at Intuitive?

Intuitive offers a market-competitive compensation package for Clinical Sales Managers that includes a base salary, commission, benefits, and equity options. The target pay rate for this position is approximately $314,650, alongside opportunities for professional growth.

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Is travel required for Clinical Sales Managers at Intuitive?

Yes, the Clinical Sales Manager role at Intuitive requires moderate to extensive travel. This travel is essential for overseeing installations, conducting training across various healthcare facilities, and ensuring the successful implementation of the da Vinci Surgical System.

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What skills are essential for a Clinical Sales Manager at Intuitive?

Key skills for a Clinical Sales Manager at Intuitive include excellent communication abilities, a strong understanding of the capital equipment sales process, and the capacity to lead a diverse team effectively. Computer literacy and the ability to implement educational training programs are also important for success in this role.

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Common Interview Questions for Clinical Sales Manager
Can you describe your experience with the da Vinci Surgical System?

When answering this question, focus on specific instances where you've interacted with or sold the da Vinci system. Highlight any relevant training you've provided and how it contributed to client satisfaction or increased usage.

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How do you plan to expand the da Vinci Surgical System's usage in existing accounts?

Discuss your strategies for strengthening relationships with existing clients, such as offering tailored training sessions, regular follow-ups, and maximizing user experience. Use examples from past experiences where you successfully increased product usage.

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What strategies do you implement to manage your sales team effectively?

Talk about your leadership style and how you foster a collaborative environment. Emphasize the importance of ongoing training, open communication, and goal setting, using examples of how these practices have worked in your past roles.

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Describe a challenge you faced in clinical sales and how you overcame it.

Share a concrete example that demonstrates your problem-solving skills. Explain the challenge, the steps you took to address it, and the positive outcome that followed, emphasizing your resilience and adaptability.

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What is your approach to new system installations?

Outline your systematic approach, including pre-installation assessments, team coordination, and training plans for end-users. Emphasize the goal of ensuring a smooth transition for the client.

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How do you stay informed about changes in the healthcare industry?

Discuss how you keep current with industry trends through reading relevant publications, attending conferences, or participating in professional networks. Mention specific resources that you find valuable.

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How would you handle a situation where a surgeon is hesitant to use the da Vinci Surgical System?

Explain your strategy for addressing concerns empathetically. Discuss how you would provide evidence of the system’s benefits and offer to conduct personalized training or demonstrations to alleviate their hesitations.

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What methods do you use for training new account managers?

Describe your structured training approach which could include mentorship, hands-on practice with sales tools, regular feedback sessions, and role-playing scenarios to build confidence and competence in new team members.

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How do you measure success in your sales team?

Talk about the KPIs you consider important, such as sales targets, client feedback, and system utilization rates. Explain how you track these metrics and use them to motivate your team.

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What excites you about working for Intuitive as a Clinical Sales Manager?

Share your passion for minimally invasive healthcare and how your values align with those of Intuitive. Discuss specific programs, innovations, or aspects of the company culture that attract you, reinforcing your genuine enthusiasm for the role.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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DATE POSTED
March 17, 2025

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