Business Development Account Manager - Catalyst

As a Business Development Account Manager at IOHK, you will be responsible for increasing awareness of our Catalyst platform. Your duties include identifying and developing new sales leads, maintaining relationships with existing clients, conducting thorough research to understand potential markets, and guiding leads through the sales pipeline until deal closure. Furthermore, you will prepare presentations and proposals, attend industry events, and continuously engage clients to keep them informed about updates and new products.

To thrive as a Business Development Account Manager at IOHK, you should have a proven track record in business development, a degree education, and deep knowledge of the blockchain and cryptocurrency space, especially regarding the African market. Strong organizational, interpersonal, and communication skills are essential, as is the ability to quickly learn and adapt in a dynamic environment.

At IOHK, the Business Development Account Manager plays a pivotal role in advancing our vision for blockchain innovation. By effectively identifying new markets and building relationships with clients and investors, you contribute to our growth and ensure the success of our Catalyst platform, which facilitates decentralized community engagement and funding. Your efforts directly impact our mission to make blockchain accessible and effective for a wider audience.

Success as a Business Development Account Manager at IOHK requires a blend of skills, including strong communication and interpersonal abilities, business acumen, and organizational skills. You'll need to develop a robust understanding of the blockchain ecosystem and the African market while being adaptable to new information. Relationship-building and negotiation skills are also critical to help foster and maintain client engagements.

IOHK offers a comprehensive benefits package for its Business Development Account Managers, including remote work flexibility, a laptop reimbursement program, and a new starter package to equip you with essential hardware. In addition, we prioritize professional development and provide ample learning opportunities, accompanied by competitive paid time off, encouraging work-life balance and personal growth.

When identifying new sales leads, I utilize a combination of market research, networking, and leveraging existing relationships. I focus on understanding the market landscape, analyzing competitor activities, and engaging with industry platforms to uncover potential opportunities. I believe in targeting leads that not only align with our services but also exhibit growth potential.

Maintaining relationships with existing clients requires constant communication and follow-up. I prioritize regular check-ins via email or meetings to ensure their needs are met and to keep them updated on product developments. By being proactive and attentive, I foster trust and show clients that they are valued partners.

In my product pitches, I first understand the client's needs and pain points to tailor my presentation effectively. I focus on demonstrating how our solutions specifically address their challenges and add value. Utilizing case studies or examples of successful implementations helps illustrate our capabilities and instills confidence in clients.

Collaboration with technical teams starts early in the sales process. I ensure that I have technical experts on standby for consultations, especially when discussing complex solutions. This teamwork is vital in preparing tailored proposals that accurately reflect our products’ capabilities and in answering technical questions that clients may have.

Market research is crucial in my daily activities as it informs my strategy. I routinely analyze industry trends, competitor movements, and customer feedback to shape our approach. This allows me to identify shifts in the market that may present new business opportunities and keeps our offerings relevant.

Handling objections involves listening carefully to the client’s concerns without interruption. I acknowledge their points and then provide solutions or clarifications that address their objections effectively. The key is to remain calm and composed while demonstrating how our offerings can alleviate their concerns.

I recall negotiating a deal where a client had budget constraints. I took the time to understand their limitations and proposed a phased approach to our services that balanced their budget while providing them with value. By focusing on future milestones and gradual implementation, we reached an agreement that satisfied both parties.

I use CRM tools to meticulously track our sales pipeline progress, enabling me to monitor every stage of the process effectively. Additionally, I implement regular meetings with my team to discuss updates and brainstorm strategies to keep leads moving through the pipeline efficiently. Keeping everything organized ensures we don't miss opportunities.

Adapting my sales techniques involves understanding each client’s unique context and needs. I often conduct pre-meeting research to inform my approach, customizing my communication style and presentation to resonate best with the client. This flexibility allows me to connect with clients on a personal level, increasing my chances of success.

I am excited about the opportunity to work as a Business Development Account Manager at IOHK because the company's mission resonates with my passion for innovation in blockchain technology. I admire IOHK's commitment to transformative ideas and believe that my skills can significantly contribute to the growth and impact of the Catalyst platform within vibrant decentralized communities.