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Senior Mid Market Account Executive

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

SENIOR ACCOUNT EXECUTIVE (MID-MARKET) 

Hybrid - Sydney

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualised experiences at scale. Our platform empowers organisations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognised as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognised on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, Lisbon…. and Sydney! —we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make an impact:

As a Mid-Market Account Executive at Iterable, you'll drive the full sales cycle from prospect to close across a variety of industries. This role is great for sellers with experience prospecting and closing deals with an average deal size (ADS) larger than most mid-market teams looking to expand their skills with a complex sales cycle selling a solution to meet entire department(s) needs. 

We're looking to expand our Mid-Market Sales team with people who are intellectually curious and are strong advocates for their customers, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. You know how to sell innovation and disruption and you thrive as part of an engaged team that supports each other and our customers. We strongly believe in the growth and development of each new hire, and Iterable offers a lot of opportunities for internal progression. This role will be reporting to the GM of APAC. 

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

  • Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion into existing customers while utilising a consistent and repeatable sales process.
  • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments.
  • Drive engaging conversations with marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships.
  • Manage sales activity including weekly, monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly.
  • Interface with all levels of target organisations from individual contributors to C-level executives via video and in-person meetings (as needed).
  • Present Iterable’s product using values-based sales approaches and techniques with your Solution Consultant.
  • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process.
  • Partner closely with your assigned Business Development Representative (BDR) to strategise and execute on your outbound prospecting plan.

We are looking for people who:

  • Experience identifying and closing US$100K+ ARR deals
  • Understand the need and importance of building and sourcing their own pipeline
  • Demonstrated success closing complex, multi-threaded deals using a consultative, value-selling approach
  • Understand how to leverage partners (both agency and technology) to drive pipeline and increase win rates
  • Growth mindset around personal and professional development; intellectually curious and ambitious
  • Customer-centric approach with the ability to deeply understand Iterable’s technology and build strong relationships with technical customers

Bonus points:

  • Familiarity with enterprise email marketing and/or marketing automation solutions
  • Experience with sales tools (SFDC, Outreach, Gong, Zoom) and trainings (MEDDPICC, Challenger Selling, Value Selling, Command the Message)
  • Experience collaborating cross-functionally using a team selling approach, with demonstrated success leveraging internal and external stakeholders to close deals

Perks & Benefits: 

  • Competitive salary & meaningful equity
  • General Allowance to be used to purchase private medical insurance, life insurance, and other supplementary benefit plans
  • Superannuation
  • 28 days of Annual Leave
  • Balance Days (additional paid holidays; the first Friday off every quarter)
  • Complete laptop workstation

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

  • Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
  • Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
  • Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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What You Should Know About Senior Mid Market Account Executive, Iterable

At Iterable, we’re looking for a Senior Mid Market Account Executive to join our dynamic team in Sydney! This isn't just a job; it's an opportunity to be part of a leading AI-powered customer engagement platform that's shaping how brands like Redfin, SeatGeek, and Priceline connect with their customers. In this role, you’ll be driving the entire sales cycle from prospecting to close, targeting mid-sized companies across a variety of industries. We value individuals who are intellectually curious and passionate about creating outstanding customer experiences. As part of Iterable’s Mid-Market Sales team, you'll leverage your sales skills to unlock new opportunities and help our clients utilize their data more effectively. Our culture encourages innovation, collaboration, and inclusion, which means your ideas will be valued and heard. We're not just offering a competitive salary and benefits; we want you to grow and develop alongside us. With a commitment to core values like Trust, Growth Mindset, Balance, and Humility, you'll help reshape the future of customer engagement. If you're ambitious and ready to take your sales game to the next level, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Senior Mid Market Account Executive Role at Iterable
What responsibilities come with the Senior Mid Market Account Executive position at Iterable?

As a Senior Mid Market Account Executive at Iterable, you'll take charge of the full sales cycle, identifying and closing new sales opportunities while maintaining relationships with existing clients. Your role will require engaging with C-level executives and marketers to present Iterable's innovative solutions. You'll also be responsible for forecasting sales activity in Salesforce and collaborating with internal teams to ensure seamless deal processing.

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What qualifications do I need to apply for the Senior Mid Market Account Executive role at Iterable?

To be successful as a Senior Mid Market Account Executive, you should have experience in identifying and closing significant sales deals, ideally exceeding $100K in annual recurring revenue. A consultative, value-selling approach is essential, along with a growth mindset and strong customer-centric focus. Familiarity with sales tools such as Salesforce, Outreach, and Gong will be advantageous.

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How does Iterable support employee growth as a Senior Mid Market Account Executive?

Iterable strongly emphasizes growth and development for all employees, offering numerous opportunities for internal progression. As a Senior Mid Market Account Executive, you will receive training and mentorship to enhance your skills and advance your career, all within a supportive, team-oriented environment.

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What makes Iterable's culture unique for Senior Mid Market Account Executives?

Iterable prides itself on a culture of innovation, collaboration, and inclusion. As a Senior Mid Market Account Executive, you'll be part of a team where your ideas are valued, and you can work alongside talented individuals who embody the values of Trust, Growth Mindset, Balance, and Humility. This environment fosters creativity and fosters a strong support network.

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What are the primary sales strategies for a Senior Mid Market Account Executive at Iterable?

In your role as a Senior Mid Market Account Executive at Iterable, you'll utilize a consistent and repeatable sales process to target key accounts. Building relationships with decision-makers, leveraging internal partnerships, and driving meaningful conversations are crucial strategies for success while helping clients unlock their customer data and optimize engagement.

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Common Interview Questions for Senior Mid Market Account Executive
How do you approach prospecting in your sales process as a Senior Mid Market Account Executive?

When prospecting, I focus on researching potential clients to understand their unique pain points and needs. I prioritize building genuine relationships through personalized outreach and insightful conversations that demonstrate how Iterable’s solutions can add value to their operations.

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Can you describe your experience with closing complex sales deals?

I've successfully closed multi-threaded deals by employing a consultative sales approach. This involves understanding the customer's entire ecosystem, identifying key stakeholders, and addressing their specific requirements. I ensure all parties are engaged throughout the process to facilitate smoother negotiations.

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What tools and technologies have you used in your previous sales roles?

I've utilized Salesforce for CRM functions, Outreach for sales automation, and Gong for call analytics. These tools assist in streamlining my workflow, analyzing sales conversations, and identifying opportunities for improvement, which ultimately leads to better results.

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How do you handle objections from potential clients during the sales process?

Handling objections requires active listening and empathy. I always acknowledge the client's concerns, address them with factual information, and reinforce how Iterable’s solutions meet their needs, therefore turning objections into opportunities for discussion and alignment.

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What is your approach to building relationships with C-level executives?

I focus on understanding the challenges C-level executives face and how our solutions align with their strategic goals. Providing insights pertinent to their operations during our conversations helps build trust and demonstrates my commitment to their success.

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How do you prioritize deals in your sales pipeline?

I prioritize deals based on potential value, account size, and timing. I regularly review my pipeline to assess the likelihood of closing each opportunity, ensuring that I devote my time and resources to the deals that will yield the best results while also providing value to the clients.

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What role does teamwork play in your sales process?

Teamwork is essential in my sales process; collaboration with various teams, such as marketing and product, enhances my ability to meet client needs effectively. By working together, we can create tailored solutions that address specific challenges faced by our clients.

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What strategies do you use to follow up with leads after initial contact?

After initial contact, I have a structured follow-up plan that includes sending personalized emails summarizing our conversation, providing valuable resources, and scheduling check-ins to keep the conversation going, ensuring the lead stays warm.

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How do you maintain motivation and focus, especially during challenging sales periods?

I maintain motivation by setting realistic goals and celebrating small wins along the way. I also remind myself of the bigger picture and the impact our solutions have on customers, which keeps me driven, even during difficult times.

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What do you believe sets Iterable apart from its competitors in the market?

Iterable's focus on personalization, scalability, and a seamless user experience distinguishes it from competitors. By leveraging AI to enhance customer engagement and drive results, we empower brands to build meaningful relationships with their customers.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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