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Sr. Account Manager

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Kaseya^® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

Are you a proactive, results-oriented individual looking to accelerate your career in software sales? If you thrive in a consultative sales culture with ample advancement opportunities and executive support, Kaseya Is the place to be. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As a Senior Account Manager at Kaseya, you will:

Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing preemptive solutions to enhance customer experience.
Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.
You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.
Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies.
Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals.

To excel in this role, you will develop an understanding of our products and their integrations, allowing you to propose their value to customers effectively. You will proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete. Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales.

Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans.

This role offers a stimulating environment where you can continuously learn and grow, with opportunities for education and training to enhance your sales skills and product expertise.

Requirements:

2+ years' experience in B2B sales (IT industry a plus)
Driven, passionate about sales, and eager to earn significant sales commissions
Exceptional inside sales experience in a metrics driven, fast-paced sales environment
Has a proven track record of crushing sales goals
A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel
An energetic team player with exceptional organizational, interpersonal, and communication skills
Create weekly, monthly and rolling 6 weeks’ sales forecasts. 
Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts

If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers' efficiency, profitability, and success through our award-winning IT Complete™ platform of products and solutions, driving our hyper-growth trajectory.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Average salary estimate

$80000 / YEARLY (est.)

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$60000K

$100000K

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What You Should Know About Sr. Account Manager, Kaseya Careers

Are you ready to take your sales career to the next level? Kaseya, a trailblazer in IT infrastructure and security management solutions, is on the lookout for a passionate Senior Account Manager to join our talented team in Red Bank, New Jersey. In this role, you'll dive deep into client relationships, really getting to understand their business needs and objectives. Your proactive approach will keep you engaged with customers, allowing you to spot challenges before they become hurdles and deliver tailored solutions that enrich their experience with our award-winning IT Complete platform. Collaboration is key at Kaseya, where you'll work closely with other specialists to maximize product value and drive sales initiatives. If you get excited about identifying upsell opportunities and building lasting partnerships, this might just be the perfect position for you! With a remarkable history of double-digit growth, we’re backed by Insight Venture Partners, which means you'll be part of a forward-thinking company where your work truly matters. Bring your inside sales experience and passion for IT to Kaseya, where your talent will be appreciated and your success celebrated on our journey to empower businesses worldwide. Join a culture that’s all about being bold and visionary, and let's change lives together! With opportunities for continuous learning and development, buckle up for a thrilling ride with Kaseya as you make a substantial impact in the tech world.

Frequently Asked Questions (FAQs) for Sr. Account Manager Role at Kaseya Careers

What are the main responsibilities of a Senior Account Manager at Kaseya?

As a Senior Account Manager at Kaseya, you’ll focus on proactively engaging with clients to understand their evolving needs. This involves regular communication, anticipating challenges, and offering solutions to enhance customer experience. You'll identify opportunities for cross-selling and upselling, monitor usage metrics, and collaborate with various teams to drive sales and address customer needs effectively.