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Project Manager (VA-ESOM) - Mid-Atlantic Region

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States.

Responsibilities:

  • Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables.
  • Facilitate status meetings and maintain clear communication about project expectations and roles.
  • Facilitate the onboarding and offboarding of personnel.
  • Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors.
  • Develop and maintain staffing rosters, performance history, and improvement plans.
  • Notify ITC and VA management of any critical issues and develop remediation and improvement plans.
  • Participate in the development of project standards and procedures.
  • Track metrics and take corrective actions as needed.

Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations.

Mid-Atlantic Region Ideal locations: WV, NC, VA, MD

Salary Range: $150-160K

  • Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline
  • 10+ years of relevant Experience
  • 8 years of additional relevant experience may be substituted for education
  • Experience managing Information Technology related services and personnel.
  • Must be well versed in IT service management and customer relation management.
  • Must have experience in managing personnel and tracking incidents, service requests, and performance.
  • Must be able to identify and mitigate risks.
  • Experience with personnel career development, performance reviews, remediation, and recognition.
  • Strong analytical, problem-solving, and communication skills with sharp attention to detail.
  • Must communicate clearly with team members, and be comfortable with coordination, and collaboration.
  • Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively.

Preferred Skills:

  • PMP certified- preferred, or relevant project management experience.
  • ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience.
  • Located in the region for ease of travel to sites within the region when necessary.

Clearance requirement:

  • US Citizen or Green Card holder
  • Willing and able to get a Public Trust Suitability clearance

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.  

Average salary estimate

$155000 / YEARLY (est.)
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$150000K
$160000K

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What You Should Know About Project Manager (VA-ESOM) - Mid-Atlantic Region, Kentro

At Kentro, we’re on the lookout for an exceptional Project Manager to lead our VA-ESOM (End Point Support and Operations Monitoring) contract across the Mid-Atlantic Region. As a pivotal member of our innovative team, you'll be at the forefront of shaping project success while fostering a community of collaboration and growth. Your key responsibilities will include overseeing contractor personnel and tasks, ensuring project deliverables are met, and facilitating effective communication among team members. You will play a crucial role in onboarding and offboarding personnel, conducting regular reviews, and maintaining performance histories. Moreover, your analytical skills will help track project metrics, address any concerns swiftly, and develop improvement plans tailored to our needs. Part of Kentro’s charm is our hybrid work environment, promoting flexibility alongside your career. We believe in investing in our team, offering development opportunities, competitive salaries, and a suite of benefits designed to support your well-being. By joining Kentro, you will not only advance your career but also contribute to meaningful change in our communities. If you are ready to embrace the future with a company built on a rich legacy, we invite you to apply for this Project Manager position today. Together, let's drive innovation and achieve exceptional milestones!

Frequently Asked Questions (FAQs) for Project Manager (VA-ESOM) - Mid-Atlantic Region Role at Kentro
What are the main responsibilities of a Project Manager at Kentro?

As a Project Manager at Kentro, you'll be responsible for overseeing all assigned project personnel and tasks until completion. You'll facilitate status meetings, maintain communication about project expectations, and ensure effective onboarding and offboarding processes for team members. Managing performance reviews and addressing critical issues with the ITC and VA management will also be part of your role.

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What qualifications are required for the Project Manager position at Kentro?

To qualify for the Project Manager position at Kentro, candidates must possess a bachelor's degree in computer science, electronics engineering, or a related technical field. Additionally, a minimum of 10 years of relevant experience in managing IT services and personnel is essential. Strong analytical, problem-solving, and communication skills are also required to excel in this role.

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Does Kentro require any certifications for the Project Manager role?

Yes, while not mandatory, having a PMP certification is preferred for the Project Manager role at Kentro. Alternatively, relevant project management experience can be considered. Candidates with ITIL Foundation certification or equivalent IT service management certification are also preferred, demonstrating a strong understanding of service management principles.

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What is the work environment like for a Project Manager at Kentro?

The work environment for a Project Manager at Kentro is hybrid, allowing for telework where appropriate. This flexibility is designed to promote work-life balance while also enabling travel to various regional locations as necessary, mainly within the Mid-Atlantic Region.

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What benefits can a Project Manager expect at Kentro?

At Kentro, Project Managers can expect a competitive benefits package that includes paid time off, healthcare benefits, and a 401k plan with employer match. We believe in investing in our employees' growth, offering education reimbursement for certifications and professional development opportunities. Additionally, we host fun activities and prioritize an inclusive workplace culture.

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Common Interview Questions for Project Manager (VA-ESOM) - Mid-Atlantic Region
Can you describe your experience managing IT-related projects as a Project Manager?

In your response, outline specific projects you've managed, highlighting your role in coordinating personnel, tracking metrics, and achieving project deliverables. Use examples to demonstrate your leadership skills, problem-solving abilities, and how you’ve navigated challenges.

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How do you ensure effective communication among team members in a project?

Discuss the strategies you employ to maintain open communication, such as regular status meetings, project management tools, and setting clear expectations. Mention how fostering a collaborative environment enhances project outcomes.

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What methods do you use to track and manage project performance?

Explain how you utilize specific metrics and KPIs to assess project performance. Discuss tools or software you’ve used to monitor progress, track incidents, and provide regular updates to stakeholders to drive accountability.

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How do you handle conflicts within a project team?

Share your conflict resolution strategies, emphasizing the importance of active listening and addressing issues promptly. Provide an example of a past situation where you successfully resolved a team conflict to maintain project momentum.

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Can you give an example of how you have developed improvement plans for project personnel?

Illustrate the process you followed to identify areas for improvement, involving performance reviews and constructive feedback. Use a specific example to showcase how you’ve helped team members develop their skills and achieve their career goals.

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What is your approach to onboarding and offboarding personnel in a project?

Describe your onboarding process, emphasizing the importance of training and integration into the team. For offboarding, discuss how you ensure knowledge transfer and maintain project continuity while managing personnel transitions smoothly.

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How do you identify and mitigate risks in a project?

Discuss your approach to risk management, including identifying potential risks, assessing their impact, and developing mitigation strategies. Explain how proactive risk management contributes to smoother project execution.

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What qualifies you to lead a project team in a hybrid work environment?

Highlight your experience working in hybrid setups and how you adapt your leadership style to foster engagement among remote and in-person team members. Discuss specific tools or strategies you implement to create a cohesive team dynamic.

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How do you prioritize tasks and projects as a Project Manager?

Explain your task prioritization process, focusing on how you assess urgency, importance, and alignment with project goals. Stress the significance of clear communication with your team regarding priorities and deadlines.

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What do you consider the most important qualities of an effective Project Manager?

Articulate the key attributes you believe are essential for success as a Project Manager, such as strong communication skills, leadership ability, adaptability, and organizational prowess. Provide examples to illustrate how you embody these qualities.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 22, 2025

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