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Solutions Architect

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Who we are:

First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.

Who we are:

Kicksaw is seeking an experienced Solution Architect (SA) to help our clients find as much success as possible by translating business requirements into projects that are delivered on time and on target. The SA is an important member of our internal Delivery team (aka Pods) and brings a strategic, consultative perspective to planning and executing projects.

About this role:

The Solution Architect (SA) helps position Kicksaw as a leader in Salesforce Consulting and plays an important role in the success of Kicksaw’s client relationships and implementations. As part of the Sales Operations team and reporting to the Delivery Manager, the SA will help our clients find as much success as possible by translating business requirements into projects that are delivered on time and on target. The SA is an important member of our internal Delivery team (aka Pods) and brings a strategic, consultative perspective to planning and executing projects.

What the Solution Architect will do:

Translate business requirements into technical requirements
Provide options for clients, explaining the pros/cons of each
Utilize Salesforce best practices for design work
Lead technical discovery
Manage testing and UAT for clients
Create documentation on all projects to supply at end of engagement
Communicate clearly and succinctly via email, Slack, or over the phone
Provide realistic estimates for work and delivery times
Build and maintain relationships with clients, in any capacity
Stay organized and disciplined about tracking projects, delivery, and timelines
Identify growth opportunities for the client over the course of a project

The right person for this role should be able to handle any of these questions with ease:

How can I build a dashboard to understand my sales funnel?
What are some best practices when managing duplicates?
We’re struggling with approval processes, opportunities, quotes… What should we be thinking about?
We’ve been on HubSpot, how do we migrate to Salesforce?
What is the order of operations in Salesforce?
What are the differences between profiles, permission sets, and roles?
When should I choose master-detail over lookup?
When do you use Flows or Apex?
What third-party tools can be integrated into Salesforce?

The right candidate will have:

5+ years of SFDC admin experience
3+ years of architect experience
3+ years of client-facing experience
Required Salesforce certifications: Salesforce Certified Administrator, Platform App Builder, Sharing and Visibility Architect, and Data Architect are requiredAbility to confidently analyze the impact of the solution on the state of the business goals and direct outcomes of solution implementation
Ability to identify risks for scalability and suggest mitigation
Ability to define a procedure and process to ensure solution delivery
Ability to confidently demo solutions for clients
Ability to take any business requirement and translate it into options for the client, explaining the pros/cons of each
Ability to build and maintain relationships with customers, in any capacity
Ability to confidently scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary
Comfortability challenging assumptions and pushing back on ideas or solutions that aren’t best practices
Comfortability meeting ad hoc with clients to get a sense of technical requirements
Organized and disciplined about tracking projects, delivery, and timelines
Gives estimates for delivery times and work estimates that match reality
Communicate clearly and succinctly via email, Slack, or over the phone
Some travel may be required - 10-15%

Bonus points for:

Experience working in a Salesforce consulting environment
Experience working in a high growth environment
Additional Salesforce certifications: Sales Cloud Consultant, Salesforce Certified Advanced Administrator, Service Cloud Consultant, Health Cloud, Health Life Science, Financial Force (Certinia) and/or Experience Cloud are preferred

Additional details:

This full-time position is 100% remote (must be based in the United States or Canada) and includes competitive pay, comprehensive benefits package (medical, dental, & vision), unlimited PTO (with a four-week minimum requested), 18 paid company holidays, 401(k) match / RRSP match, technology stipend, professional development, annual company retreats, eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs, and so much more!

For candidates based in the United States, this position includes an annual base salary range of $00,000 - $000,000 USD
For candidates based in Canada, this position includes an annual base salary range of $000,000 - $000,000 CAD
Final compensation offers are based on level of experience, skillset, certifications, and education.

Why you’ll love working at Kicksaw:

Join a growing company with a clear vision to scale! In addition to competitive compensation and benefits, you’ll get to work with curious, knowledgeable, and adventurous team members who enjoy their work and are passionate about what they do.

Kicksaw is made up of a diverse group of lifelong learners, pioneering spirits, and creative thinkers. We’re all unique, but there are certain core values that we each adhere to. They’re our guiding principles, our collective “North Star,” that we live by today and push to be better at tomorrow:

Be You
Own It
Work Together
Keep It Simple

At Kicksaw, we’re growing fast and are anticipating more growth to come in 2025. We need great leaders to get there! If this role speaks to you, and you want to work with a company that’s fully remote, committed to supporting veterans, and focused on quality of life then please apply!

About Kicksaw:

Salesforce implementations, minus the headache. We’re all about forward-thinking, savvy solutions, done right the first time. It’s innovation the way you always dreamed it could be.

Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$110000 / YEARLY (est.)

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$70000K

$150000K

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What You Should Know About Solutions Architect , Kicksaw

At Kicksaw, we believe that first impressions matter, and we're on a mission to transform the Salesforce consulting industry by prioritizing our employees and clients. We're looking for an experienced Solutions Architect to join our dynamic team, working fully remotely from Canada or the United States. In this pivotal role, you will translate business requirements into targeted projects that not only meet deadlines but also exceed expectations. As a core member of our Delivery team, you will leverage your strategic thinking to guide clients through the Salesforce landscape, providing them with options and insights that align with their goals. You’ll engage deeply with clients, leading technical discovery sessions, managing user acceptance testing (UAT), and creating comprehensive documentation for each project. With your extensive experience and Salesforce certifications, you’ll confidently demo solutions and provide realistic project estimates. We believe in building solid relationships with clients, so your ability to communicate clear, effective solutions will be vital. Plus, you'll have the chance to identify growth opportunities, ensuring that every client emerges more successful. Why join Kicksaw? Apart from our competitive pay and benefits, you'll work with a passionate, adventurous team that values growth and learning in a supportive remote environment. If you're ready to take your career to the next level and embrace this exciting opportunity, we invite you to apply and be part of our journey!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Kicksaw

What are the main responsibilities of a Solutions Architect at Kicksaw?

As a Solutions Architect at Kicksaw, your main responsibilities include translating business requirements into technical specifications, providing the client with multiple options and the pros and cons of each, leading technical discovery sessions, managing UAT, and creating project documentation. You'll also play a key role in building and maintaining strong client relationships, ensuring successful project delivery while identifying growth opportunities throughout the engagement.