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メインフレームチームリーダー/Leader of Mainframe Operation

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

大手製造業企業様のIT基盤の構築運用支援をしており、そのホスト系(IBM z / IBM i)基盤チームのリーダー業務を担当いただきます。

◎インフラ構築設計・構築

◎運用計画と業務管理

◎障害対応

◎お客様への報告

◎プロジェクト管理

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.


Who You Are

[経験]

・IBM z 、もしくは、IBM iのインフラ構築プロジェクトにおいてITスペシャリストとしての参画経験

・データセンターで稼働するIBM i の移転プロジェクト参画経験があれば、なお可

・5~10名程度のチームで構成されるチームのリーダーポジション、マネジメント経験があることが望ましい

[知識]

以下のいずれか、もくしは複数の知識がある人

IBM i 系インフラコンポーネント(HW/SW全般)

IBM z 系SW(z/OS、CICS、DB2、MQ、IMS)

IBM z系ISV・SW

  BMC製SW(BMC AMI Ops Monitor、BMC AMI DevX Performance Test、BMC AMI DevX Code Debug)

  Broadcom製SW(TopSecret、TPX、ROSCOE、EASY)

  その他(Expedite、OSS/NOA)

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Enterprise IT application experience
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• In-depth knowledge of Windows and Linux Operating Systems
• Must have experience driving for engineering solutions and working across teams
• Extensive experience and judgment to plan and accomplish goals
• Ability to apply general rules to specific problems to produce conclusions and responses.
• Ability to communicate effectively, both verbal and written
• Strong process improvement experience

• Fluent in Japanese


Preferred Technical and Professional Experience

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus
• Exceptional judgment and decision-making abilities
• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with high attention to detail


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Average salary estimate

$85000 / YEARLY (est.)
min
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$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About メインフレームチームリーダー/Leader of Mainframe Operation, Kyndryl

Join Kyndryl as the Leader of Mainframe Operation in Kitakyushu, Fukuoka, Japan, and take your career to new heights! At Kyndryl, we believe in crafting, managing, and modernizing the mission-critical technology systems that businesses rely on daily. In this dynamic role, you will head a team dedicated to supporting IT infrastructure for major manufacturing clients focused on IBM z and IBM i systems. You’ll not only design and implement infrastructure solutions but also manage operational plans, coordinate project management, and tackle incident responses. Your analytical skills will shine as you troubleshoot issues and suggest timely improvements for the technology environment around these systems. We pride ourselves on being project-based experts, and you’ll play a critical part in both executing immediate tasks and strategizing for the future of IT infrastructure. By collaborating with Architects and Technicians, you will contribute to a variety of projects, ensuring that client expectations are exceeded. Kyndryl provides numerous opportunities for professional growth, and your journey could lead you toward becoming an Architect or Distinguished Engineer. We value a growth mindset, customer focus, and inclusivity in our team members, and we are committed to supporting your journey. Let’s innovate together and make an impactful difference as part of Kyndryl!

Frequently Asked Questions (FAQs) for メインフレームチームリーダー/Leader of Mainframe Operation Role at Kyndryl
What are the responsibilities of a Leader of Mainframe Operation at Kyndryl?

As the Leader of Mainframe Operation at Kyndryl, you will oversee the IT infrastructure for major manufacturing clients, focusing on IBM z and IBM i systems. Your responsibilities will include designing and building infrastructure, managing operational plans, handling incident responses, reporting to clients, and demonstrating top-notch project management skills. You'll be expected to analyze and solve technical issues while also planning strategic long-term infrastructure needs.

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What qualifications do I need to be considered for the Leader of Mainframe Operation position at Kyndryl?

To be considered for the Leader of Mainframe Operation at Kyndryl, you should have substantial experience in leading IT infrastructure projects with IBM z or IBM i systems. Prior experience managing a team of 5-10 individuals and familiarity with data center operations is desirable. A solid understanding of software development, DevOps, systems administration, or systems architecture, along with fluency in Japanese, will also be essential.

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How does Kyndryl support the professional growth of a Leader of Mainframe Operation?

Kyndryl is dedicated to career advancement for the Leader of Mainframe Operation role by offering numerous opportunities for certifications and continual learning. Employees can pursue pathways to become Architects or Distinguished Engineers, ensuring a promising trajectory for growth. Furthermore, with access to cutting-edge resources and industry-leading training programs, you'll be well-equipped to expand your knowledge and skills.

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What kind of team culture can I expect as a Leader of Mainframe Operation at Kyndryl?

At Kyndryl, as the Leader of Mainframe Operation, you will be part of a collaborative and inclusive team culture. We emphasize the importance of diversity and provide a supportive environment that encourages open communication and growth. You’ll work closely with various experts, allowing for shared learning experiences and a collective drive toward innovation and customer success.

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What impact can a Leader of Mainframe Operation expect to make at Kyndryl?

As a Leader of Mainframe Operation at Kyndryl, your impact will be significant. You will have the chance to shape client outcomes through effective management of IT infrastructure, improve operational efficiencies, and foster strong client relationships. Many Infrastructure Specialists have left a lasting mark by being specifically requested by clients for their excellent work, showcasing the influence you can have in this role.

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Common Interview Questions for メインフレームチームリーダー/Leader of Mainframe Operation
What experience do you have with IBM z or IBM i systems?

In your answer, be specific about the projects you've worked on involving IBM z or IBM i systems, detailing your role in design, implementation, and troubleshooting. Highlight any quantifiable achievements, such as successful implementations or process improvements, showcasing how your experience aligns with Kyndryl's mission.

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How do you manage a team in a high-pressure environment?

Discuss strategies you’ve employed in the past to lead your team through stressful situations. Emphasize your communication skills, flexibility in planning, and the importance of fostering a supportive team environment to ensure all team members can perform optimally under pressure.

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Can you describe a challenging technical problem you faced and how you resolved it?

Provide a specific example of a technical challenge related to infrastructure or operations. Walk the interviewer through your problem-solving process, including how you identified the issue, engaged relevant stakeholders, implemented a solution, and evaluated the outcome.

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What project management methodologies are you familiar with?

Discuss any specific project management methodologies you have used, such as Agile or Waterfall. Share examples of how you applied these methodologies in managing IT infrastructure projects, highlighting the impact on timelines and deliverables.

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How do you prioritize customer success in your role?

Express your customer-first mindset by discussing practices you follow to understand client needs, maintain communication, and gather feedback. Showcase how you leverage this information to tailor solutions that drive customer satisfaction and loyalty.

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What is your approach to infrastructure design and planning?

Talk about your methodology for designing and planning IT infrastructure, including gathering requirements, conducting risk analysis, and collaborating with stakeholders. Illustrate how your designs align with business goals and ensure scalability and resilience.

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How do you ensure effective teamwork and collaboration on IT projects?

Outline your strategies for fostering teamwork, such as regular meetings, using collaboration tools, or creating a shared vision. You can also mention your approach to resolving conflicts and ensuring that all voices are heard within the team.

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What do you think are the key trends affecting mainframe operations today?

Discuss relevant trends such as cloud integration, advanced automation, or cybersecurity threats. Offer insights into how these trends can impact mainframe operations and how you would prepare your team and infrastructure to address these challenges.

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How do you handle feedback and criticism?

Share your perspective on feedback by emphasizing its importance for personal and professional growth. Provide examples of how you received feedback, the actions you took in response, and the positive outcomes that resulted from adjusting your approach.

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Why do you want to work for Kyndryl as the Leader of Mainframe Operation?

Articulate your motivation by aligning your career aspirations with Kyndryl's mission and values. Express appreciation for Kyndryl's commitment to innovation, growth, and inclusivity, and convey your enthusiasm for contributing to impactful technology solutions.

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DATE POSTED
April 8, 2025

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