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Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions - job 1 of 3

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role is open to San Francisco, Chicago, or New York City dependent upon where the candidate is currently located.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

LinkedIn Marketing Solutions: We help businesses achieve their marketing ROI objectives with a suite of superior products that includes native advertising and programmatic channels. We are investing in the Content Marketing ecosystem through various thought leadership initiatives that will enable us to capture the opportunity that the market provides.   

Strategic Accounts, LinkedIn Marketing Solutions, is searching for a Sr. Client Solutions Manager to manage relationships with our largest and often most complex customers. This person will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Sr. Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Sr. Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.   

Responsibilities:   

  • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges. 
  • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals 
  • Be a consultative seller to renew and grow client investments. 
  • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved. 
  • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights. 
  • Apply rigor and use technology to design account plans to meet revenue goals. 
  • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs. 
  • Drive new product adoption and partner technology integration to enable client success and efficiency. 
  • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met. 
  • Travel requirements: approximately 15% of the time for team offsite, LinkedIn conferences, and client meetings. 

Qualifications

Basic Qualifications:

  • BA/BS degree or equivalent practical experience  
  • 5+ years of experience in advertising, marketing, consulting, or media
  • 1+ years of media sales, digital media account management, or consulting experience

Preferred Qualifications:  

  • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)  
  • Demonstrated ability to understand marketing & digital media metrics  
  • Ability to conduct regular forecasts and reports  
  • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions
  • Demonstrated understanding of internet advertising technology and marketing automation  
  • Know-how of the digital industry landscape  
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision  
  • Strong executive engagement and stakeholder management skills, ownership of agency and client relationships
  • Ability to build insights backed, narrative to support strategic sales pitches, strong storyteller
  • Ability to work independently and collaborate cross-functionally  
  • Demonstrated commitment to understanding and prioritizing the needs of the customer  
  • Know-how of sales planning & CRM tools

Suggested Skills: 

  • Digital Advertising
  • Digital Marketing
  • Strategic Communications 
  • Solution-based Selling 
  • Campaign Management 

LinkedIn is committed to fair and equitable compensation practices.The pay range for this role is $139,000 to $213,000 (On Target Earnings). Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.  

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$176000 / YEARLY (est.)
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$139000K
$213000K

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What You Should Know About Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions, LinkedIn

Join LinkedIn as a Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions, and be at the forefront of transforming how businesses connect with their audiences. Based in New York City, this role offers a unique chance to work hybridly, blending the best of in-office collaboration with the flexibility of remote work. In this position, you will build and manage relationships with our most complex clients, using your expertise in online media and campaign strategies to drive their marketing success. You’ll have the opportunity to analyze advertising campaigns and provide high-value insights that not only optimize their current strategies but also help them achieve their revenue goals. This role is perfect for someone who thrives on collaboration, enjoys problem-solving, and is passionate about delivering a best-in-class customer experience. You will work across various teams, fostering a strong connection between client goals and LinkedIn's marketing solutions. Your success will be measured by how well you cultivate these relationships and drive growth for our clients, along with implementing innovative technologies that enhance their advertising strategies. Join us in our mission to create economic opportunity, while also building a fulfilling career with room to grow and succeed. Let’s transform the future of work together!

Frequently Asked Questions (FAQs) for Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions Role at LinkedIn
What are the primary responsibilities of a Sr. Client Solutions Manager, Strategic Accounts, at LinkedIn?

As a Sr. Client Solutions Manager, Strategic Accounts, at LinkedIn, your primary responsibilities include building trusted client relationships, analyzing advertising campaigns, and providing strategic recommendations to optimize marketing success. You will manage all aspects of client media campaigns, driving client engagement, and collaborating with cross-functional teams to ensure objectives are met.

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What qualifications are required for the Sr. Client Solutions Manager, Strategic Accounts position at LinkedIn?

To qualify for the role of Sr. Client Solutions Manager at LinkedIn, candidates should possess a BA/BS degree or equivalent experience, along with at least 5 years in advertising, marketing, or related fields. A minimum of 1 year of experience in media sales or digital media account management is also required, along with analytical skills and a strong understanding of marketing metrics.

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How does LinkedIn support the professional growth of a Sr. Client Solutions Manager?

LinkedIn is committed to investing in employee growth by fostering a culture of trust and inclusion. As a Sr. Client Solutions Manager, you will receive ongoing professional development opportunities, mentorship, and access to resources that enhance your skills and career trajectory.

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What skills are essential for succeeding as a Sr. Client Solutions Manager in Marketing Solutions at LinkedIn?

Essential skills for succeeding as a Sr. Client Solutions Manager at LinkedIn include strong communication and relationship-building abilities, analytical thinking, and expertise in digital marketing. An understanding of auction-based and programmatic campaign management will also be beneficial in driving client success.

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What is the work environment like for a Sr. Client Solutions Manager at LinkedIn?

The work environment for a Sr. Client Solutions Manager at LinkedIn is collaborative and supportive, with a hybrid model that encourages both in-office and remote work. You will engage with diverse teams and clients, contributing to a culture of innovation and mutual growth.

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Common Interview Questions for Sr. Client Solutions Manager, Strategic Accounts, Marketing Solutions
Can you describe your experience with media campaign management in your past roles?

When discussing your experience with media campaign management, highlight specific campaigns you've managed, detailing your role in strategy, execution, and outcomes. Emphasize your ability to analyze data and make strategic recommendations that ultimately drove ROI for clients.

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How do you prioritize tasks when managing multiple clients and campaigns?

To effectively manage multiple clients and campaigns, it's important to establish clear priorities based on urgency and impact. Discuss tools you use for organization and time management, and share an example of a time you successfully navigated competing deadlines.

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What strategies do you use to build trust with clients?

Building trust with clients requires transparency and consistent communication. Share specific strategies you’ve implemented, such as regular check-ins, setting clear expectations, and delivering on promises to strengthen client relationships over time.

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How would you approach optimizing a client’s marketing campaign?

To optimize a client’s marketing campaign, start by analyzing previous performance data. Discuss the steps you would take to identify areas for improvement and how you would implement changes based on data-driven insights to enhance campaign effectiveness.

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What do you know about LinkedIn's Marketing Solutions and how does it impact clients?

Familiarize yourself with LinkedIn's Marketing Solutions offerings, such as native advertising and programmatic channels. Discuss how these tools can help businesses reach their audience effectively, and how you can leverage them to meet client goals.

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Can you give an example of a successful collaboration with a cross-functional team?

Share an example that demonstrates your teamwork and collaborative skills. Discuss the project, your role, and the impact of the collaboration on the outcome, highlighting effective communication and shared goals.

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What role does data play in your decision-making process?

Discuss the importance of data in guiding campaign strategies and decisions. Provide an example where you used data analytics to drive a significant improvement in a client’s advertising performance.

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How would you handle a difficult client situation?

Handling difficult client situations requires diplomacy and problem-solving skills. Describe a past experience where you successfully addressed a client’s concern, focusing on how you maintained professionalism and worked toward a satisfactory resolution.

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What trends do you see shaping the future of digital marketing?

Stay informed about the latest trends in digital marketing, such as increased personalization, artificial intelligence in advertising, and shifts in consumer behavior. Discuss these trends and how you would adapt strategies to align with them.

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Why do you want to work for LinkedIn as a Sr. Client Solutions Manager?

When answering this question, convey your understanding of LinkedIn’s mission and values. Share what excites you about working in a company that focuses on creating economic opportunity and the role you envision playing in that mission as a Sr. Client Solutions Manager.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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