Lot Attendant - job 1 of 2

As a Lot Attendant at BMW of Ramsey, your main responsibilities will include maintaining the cleanliness of the vehicle lot, moving vehicles to ensure optimal merchandising, assisting with parking test drive vehicles, cataloging and storing keys securely, and prepping sold vehicles for delivery. By keeping the store's internal and external appearance sharp, you'll play a vital role in creating a welcoming environment for customers.

To qualify as a Lot Attendant at BMW of Ramsey, you should have experience in operating various cars and light trucks, with the ability to handle both manual and automatic transmissions. While valet or parking attendant experience is a plus, a professional appearance, strong work ethic, and effective communication skills are equally important. A valid driver’s license with an acceptable driving record is mandatory as well.

BMW of Ramsey offers an impressive benefits package for Lot Attendants, including competitive pay, health, dental, and vision plans, a 401K with employer match, employee stock purchase options, and company-paid life and disability insurance. Additionally, opportunities for professional development through the Lithia Learning Center and well-being programs are part of the perks that come with joining our team.

While prior experience as a valet or parking attendant can enhance your application, it is not strictly necessary to apply for the Lot Attendant position at BMW of Ramsey. A passion for cars, a valid driver’s license, and a willingness to learn and work hard can also help you succeed in this role, regardless of prior experience.

Successful Lot Attendants at BMW of Ramsey are those who possess a strong work ethic, effective interpersonal communication skills, and the ability to multi-task in a dynamic environment. A friendly demeanor, attention to detail, and a commitment to maintaining a clean and organized lot are also critical for thriving in this role.

When responding to this question, highlight any previous experience driving and operating a variety of vehicles. If you've worked as a valet or had driving responsibilities in other roles, be sure to mention specific car types you've handled and how comfortable you are with both manual and automatic vehicles.

Share specific strategies you employ for prioritizing tasks, such as listing critical tasks, evaluating their importance, and completing them efficiently. Emphasize your multitasking skills and how you adapt to changing priorities, especially in a busy dealership lot.

Outline a routine that involves regular inspections, picking up trash, washing vehicles, and ensuring internal areas like the showroom are also well-kept. Emphasize your attention to detail and how a clean environment reflects well on the dealership.

Discuss how you'd approach the customer with friendliness and professionalism, offering immediate assistance or finding someone who can help. Mention the importance of communication and ensuring customers feel valued and supported.

Talk about your organizational skills and how you would retrace steps to locate the key, communicate the issue to your supervisor, and reassure any affected customers. Stress the importance of maintaining accurate key logs to prevent this situation.

Share your personal passion for cars and how you enjoy working in a dynamic environment. Explain how the automotive industry offers unique challenges and opportunities for advancement that excite you.

Mention the importance of staying calm and addressing the issue through open communication. Talk about how conflict resolution skills contribute to a positive workplace and how teamwork is vital in the lot attendant role.

Provide a specific example where you successfully managed multiple responsibilities. Highlight your time management skills and how you kept track of your tasks to ensure everything was completed on time.

Explain that cleanliness in a dealership enhances customer perceptions, reflects professionalism, and encourages potential buyers to feel good about their visit. It plays a crucial role in making a positive first impression.

Be honest about your availability and emphasize your flexibility if applicable. Mention how being adaptable to varied hours is essential in the dealership environment, especially during peak hours.