Housekeeping Houseperson
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
To clean all public guest room areas of the hotel as assigned. To promote good public relations.
Essential Functions and Responsibilities
- Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
- Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
- Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
- Follows proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
- Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
- Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals when cleaning as described by the department’s procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stock and organize
- Bring trash to compactor at the end of the day
- Responsible for washing guest room glassware and delivered to linen closets
- Responsible for bringing dirty glassware to housekeeping at the end of the shift
- Perform all other duties as directed by management that are consistent with the policies and procedures of the company
- Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
- Is polite, friendly, and helpful to the guests, management, and fellow team members
- Attends all appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment, and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
Supportive Functions and Responsibilities
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Complies with hotel uniform and grooming standards
Qualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Requires extensive standing, walking, lifting and bending
- Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
- Must be customer-service orientated and have excellent hospitality skills
Physical Demands
It is required by this position that one will be:
- On their feet over 2/3 of the time
- Walking over 2/3 of the time
- Using hands to handle, feel or point over 2/3 of the time
- Stooping, kneeling, crouching, crawling 1/3 of the time
- Using their listening and communication skills 2/3 of the time.
- Able to push, pull, and carry 150 lbs
There are special vision requirements that we ask for and they are:
- Close vision (clear vision at 20 inches or less)
- Distance vision (clear vision at 20 feet or more)
- Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
- Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
At Loews Arlington Hotel, we’re on the lookout for a cheerful and dedicated Housekeeping Houseperson to join our vibrant team! Nestled in the heart of Arlington, our stunning resort boasts state-of-the-art facilities and an unbeatable location between Dallas and Fort Worth. As a Housekeeping Houseperson, your primary role will involve keeping our public areas sparkling clean and welcoming, ensuring guests have a delightful experience from the moment they step through our doors. You'll work alongside our talented room attendants, helping them maintain the highest standards of cleanliness by assisting with tasks such as emptying trash, cleaning public restrooms, and keeping the hotel lobby and hallways in tip-top shape. You’ll also ensure that our amenities, like the pools and fitness center, are enjoyable for all guests. This position requires a friendly disposition, attention to detail, and the ability to communicate effectively with your team. We pride ourselves on providing excellent customer service, so your interpersonal skills will shine as you engage with guests and colleagues alike. Ready to be a part of a passionate team that values hard work, creativity, and good humor? If you love a dynamic and energetic work environment and want to contribute to a fantastic guest experience, we’d love to have you at Loews Arlington Hotel, where every day is an opportunity to show our dedication to service excellence!
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Loews Hotels & Co aspires to Welcome You like Family, meaning we care for you just as we care for our own. Our culture is rooted in providing an inclusive environment for all team members, guests, partners and neighbors, one where we treat everyo...
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