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Clinical Research Assistant

Site: The General Hospital Corporation


 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.


 


 

Job Summary

Summary
Encompasses a variety of clinical and administrative tasks and responsibilities which serve to facilitate the flow of patients through the clinic and to enhance the quality of care to patients. The emphasis is primarily administrative and placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule appointments, arrange diagnostic testing and referrals, and assist with insurance-related issues.  Depending on interest, participation in research protocols may also be possible.

Does this position require Patient Care?
No

Essential Functions
-Collects and organizes patient data.
-Maintains records and databases.
-Uses software programs to generate graphs and reports.
-Assists with recruiting patients for clinical trials.
-Obtains patient study data from medical Records, Physicians, etc.


 

Qualifications

Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Knowledge of clinical Research Protocols 0-1 year preferred Knowledge, Skills and Abilities - Careful attention to details. - Good organizational skills. - Good communication skills. - Knowledge of clinical Research Protocols.


 

Additional Job Details (if applicable)


 

Remote Type

Onsite


 

Work Location

100 Cambridge Street


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)


 

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Research Assistant, Mass General Brigham

We're excited to announce an opportunity to join the team as a Clinical Research Assistant at The General Hospital Corporation, part of Mass General Brigham, right here in Boston, MA! This role is integral in ensuring that our clinical operations run smoothly and efficiently. As a Clinical Research Assistant, you'll embark on a fulfilling journey where you'll juggle a mix of administrative and clinical tasks designed to help facilitate patient flow through the clinic. Your keen organizational skills and attention to detail will be put to good use as you manage confidential patient information, schedule appointments, and assist with diagnostic tests and referrals. You'll also have the chance to maintain important patient records and databases while using software tools to generate insightful graphs and reports. If you're looking to dive deeper into the research world, there may even be opportunities for you to participate in exciting research protocols. At Mass General Brigham, we’re dedicated to creating a diverse, equitable, and inclusive work environment, so we encourage applicants from all backgrounds and experiences to apply. Join us in our mission to enhance patient care and push the boundaries of medical innovation!

Frequently Asked Questions (FAQs) for Clinical Research Assistant Role at Mass General Brigham
What are the responsibilities of a Clinical Research Assistant at The General Hospital Corporation?

As a Clinical Research Assistant at The General Hospital Corporation, your main responsibilities will include organizing and maintaining patient records and databases, scheduling appointments, managing confidential information, and coordinating diagnostic testing and referrals. Additionally, you may be involved in assisting with patient recruitment for clinical trials and collecting essential patient study data from various sources.

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What qualifications are required for the Clinical Research Assistant role at Mass General Brigham?

For the Clinical Research Assistant position at Mass General Brigham, the minimum qualification is a High School Diploma or equivalent. The role does not accept experience in lieu of a degree, and while 0-1 year of knowledge in clinical research protocols is preferred, what matters most is your attention to detail and strong communication skills.

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Is prior experience necessary to apply for the Clinical Research Assistant position at The General Hospital Corporation?

While some experience is preferred, it is not strictly necessary for the Clinical Research Assistant role at The General Hospital Corporation. What we value most is your willingness to learn, your attention to detail, and strong organizational skills that will help you succeed in this pivotal role.

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Can a Clinical Research Assistant at Mass General Brigham directly participate in clinical research?

At Mass General Brigham, Clinical Research Assistants may have the opportunity to participate in research protocols, depending on their interests and the needs of the research team. This means you might be involved in some fascinating clinical trials, provided you meet the necessary requirements and there's availability.

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What skills are important for a Clinical Research Assistant at The General Hospital Corporation?

Key skills for a Clinical Research Assistant at The General Hospital Corporation include careful attention to detail, strong organizational and communication skills, and a foundational knowledge of clinical research protocols. Being able to manage confidential patient information and multitask effectively is also vital for success in this role.

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Common Interview Questions for Clinical Research Assistant
What attracted you to the Clinical Research Assistant position at Mass General Brigham?

When answering this question, express your passion for healthcare and research. Discuss how the opportunity to contribute to innovative medical research and improve patient care aligns with your career goals, and highlight any specific aspects of Mass General Brigham’s mission that resonate with you.

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How do you manage and prioritize multiple tasks in a fast-paced environment?

To respond effectively, share a specific strategy you use for prioritizing tasks, such as creating a daily schedule or using a task management tool. Mention your adaptability in shifting priorities as needed based on patient needs or project deadlines, emphasizing your organizational skills and ability to remain focused under pressure.

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Can you explain a time when you had to work with confidential data?

In your answer, discuss a specific instance where you actively ensured the confidentiality and protection of sensitive information. Share the importance of privacy regulations and how you implemented thorough organizational practices to maintain confidentiality while collecting and managing data.

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How do you ensure accuracy when collecting patient data?

When discussing this question, emphasize your attention to detail and systematic approach. Explain the checks and balances you implement, such as double-checking data entries or cross-referencing with medical records to maintain accuracy and minimize errors.

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What experience do you have with clinical research protocols?

To answer this, describe any relevant coursework, internships, or hands-on experience you've had with clinical research. Even if your experience is limited, discuss your eagerness to learn more about research protocols and how that aligns with the role of a Clinical Research Assistant.

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How do you approach patient recruitment for clinical trials?

In your response, highlight your communication skills and emphasize the importance of empathy and active listening when approaching patient recruitment. Discuss strategies you've employed or would use to make patients feel comfortable and informed about the clinical trial process.

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Describe a time when you had to communicate complex information clearly.

Provide an example where you successfully communicated complex information, perhaps in a previous role or during a team project. Emphasize your ability to break down intricate concepts into relatable terms, ensuring clarity and understanding for your audience.

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What software programs are you familiar with that would assist you in this role?

When answering, list software programs like spreadsheets, database management systems, or specific clinical research software you are comfortable using. Mention any experiences where you've used these tools effectively to manage records or analyze data.

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How would you handle a situation where you noticed discrepancies in patient data?

To answer this question, explain your analytical mindset and commitment to accuracy. Describe the steps you'd take to investigate the discrepancies, including reaching out to necessary parties, cross-referencing against other data sources, and implementing corrective measures.

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What steps would you take to ensure compliance with research protocols?

In your response, emphasize your understanding of the importance of compliance in clinical research. Discuss the systems and checks you would put in place to adhere to research protocols, including ongoing education, documentation practices, and regular communication with the research team.

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Full-time, on-site
DATE POSTED
April 2, 2025

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