Membership Sales Lead

As a Membership Sales Lead at Massage Envy Scarsdale, you'll be responsible for presenting our Wellness Programs to new guests, conducting thorough client intakes, and effectively communicating with therapists and estheticians. You'll also be instrumental in greeting guests, checking members in and out, answering phone calls, and managing appointment bookings.

While a background in membership sales is a significant plus, it’s not required. What you do need is a proactive mindset, the ability to work independently as well as in a team, and a passion for promoting health and wellness. Strong communication skills and a friendly, outgoing personality are also essential to succeed as a Membership Sales Lead at Massage Envy Scarsdale.

The Membership Sales Lead position at Massage Envy Scarsdale offers an hourly rate ranging from $17 to $20, depending on experience. In addition to your base salary, you have the opportunity to earn bonuses based on reaching sales targets, providing you a chance to enhance your income based on performance.

Massage Envy Scarsdale is committed to the growth and development of its staff, which is why we offer comprehensive training programs tailored for new Membership Sales Leads. These programs include sales techniques, service essentials, and wellness presentations, ensuring you have all the tools needed to thrive in your role.

Working at Massage Envy Scarsdale offers a vibrant and supportive environment where every team member is valued. You’ll interact with guests and colleagues daily, fostering a sense of teamwork. Expect a fast-paced atmosphere that encourages personal growth and the satisfaction of contributing to the well-being of others.

It's important to remain resilient and view rejection as part of the sales process. I reflect on each experience to learn what could be improved, keeping a positive mindset and focusing on my next lead.

I employ a mix of networking, social media outreach, and referral programs. Building relationships with current members often leads to referrals, and engaging content online can attract potential clients.

Understanding the needs of the client is key. I start by identifying their wellness goals, then tailor my presentation of membership options to align with those goals, ensuring they see the value in what we offer.

I would analyze customer feedback to identify potential bottlenecks and streamline the intake and presentation process, ensuring a more engaging and efficient experience for prospective members.

My goal is to consistently exceed sales targets. I plan to achieve this by setting daily and weekly targets, staying organized, and regularly reflecting on my progress to identify areas for improvement.

During peak times, I focus first on customer interactions, ensuring that every guest receives prompt attention. I make lists to manage less urgent tasks so that they can be tackled efficiently during quieter moments.

Success in this role requires a combination of people skills, resilience, a proactive approach, and a genuine passion for wellness. You need to be able to connect with clients, drive sales, and contribute positively to the team.

I always greet guests with a smile and positive energy. Small gestures, like remembering details about returning members, help create a welcoming environment that encourages clients to return.

I thrive on healthy competition and use it as a motivator. I also celebrate small wins and set personal challenges, allowing me to stay focused and engaged in achieving my sales targets.

I am passionate about health and wellness and admire Massage Envy's mission. I believe my sales skills can contribute to the success of the location, and I look forward to helping others improve their well-being.