Associate Director, Fund Administration

The Associate Director at MUFG Investor Services is responsible for a wide range of duties, including managing fund accounting and administration services for hedge fund clients, streamlining NAV preparation and review, as well as overseeing a team of Fund Accountants to ensure high-quality service delivery. Additionally, this role involves coordinating with banks, auditors, and custodians, approving fund pricing and fee schedules, and ensuring compliance with internal and regulatory requirements.

For the Associate Director role at MUFG Investor Services, candidates need at least 5 years of experience in the fund administration industry, a university degree in finance or accounting, and strong leadership capabilities. Understanding fund structures, fee calculations, and proficiency in Microsoft Excel are essential. An interest in obtaining a professional accounting designation would further distinguish applicants.

MUFG Investor Services encourages growth and development through a vibrant culture that fosters innovation and teamwork. As an Associate Director, you'll have opportunities for continued learning and professional enhancement, including training staff, participating in organizational growth initiatives, and exploring new technologies to improve processes within the fund administration landscape.

In the Associate Director role at MUFG Investor Services, embracing new technologies is crucial. You'll have the chance to leverage various software tools like Geneva or Investran to optimize fund accounting processes and client reporting. Your input will be vital in identifying inefficiencies and implementing technological solutions that enhance service delivery.

The Associate Director at MUFG Investor Services plays a key role in ensuring client satisfaction by providing tailored fund administration services and maintaining strong client relationships. By overseeing daily operations, managing a dedicated team, and ensuring timely and accurate NAV reporting, you will help clients navigate complexities while delivering exceptional service.

When answering this question, focus on specific roles you’ve held related to fund accounting, the types of funds you’ve worked with, and the administration processes you have managed. Highlight your understanding of NAV calculations, fee structures, and compliance to convey your expertise.

Discuss specific strategies you use to engage your team, such as providing ongoing training, setting clear goals, and recognizing individual contributions. Mention how fostering a supportive environment leads to higher productivity and morale, which is crucial in a fast-paced fund administration setting.

Explain your systematic approach to accuracy in NAV reporting, from initial data collection to final review. Discuss your familiarity with relevant software and your practices for double-checking data and working collaboratively with other stakeholders to minimize errors.

Share your awareness of compliance issues and regulatory requirements relevant to fund administration. Talk about your experience in collaborating with internal teams, such as AML compliance, and how this fosters adherence to both industry standards and internal controls.

Provide insights from your past experiences overseeing or participating in financial statement audits. Be sure to mention your role in preparing documentation, working with auditors, and ensuring that all financial statements comply with applicable regulations and accounting practices.

Highlight a situation where you identified an inefficiency in a fund administration process, describe the steps you took to address it, and emphasize the positive results of that change. This could be a technological solution or an operational improvement that enhanced team productivity.

Explain your prioritization strategies, such as evaluating deadlines, client needs, and project complexity. Emphasize the importance of effective time management and communication skills in ensuring all clients receive high-quality service without compromising on any aspect.

Discuss how you actively seek and incorporate client feedback into your processes to enhance service delivery. Explain your approach to maintaining strong relationships and adapting to client needs for ongoing satisfaction and retention.

Provide a brief overview of your experience with any fund accounting software, mentioning specific tools like Geneva, Investran, or Bloomberg. Detail how you utilized these applications to enhance efficiency and accuracy in fund administration tasks and reporting.

Discuss your training approach, emphasizing your hands-on experience in guiding team members through fund administration processes. Highlight your focus on providing clear explanations and examples, ensuring that your team feels confident and knowledgeable in their roles.