Job details

Medical Receptionist - Orthopedics/Sports Medicine

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You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday. Core Business Hours

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

Belonging: We work to create a true sense of belonging for all our caregivers
Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
Market leadership: Washington state's largest community-based, locally governed health system
Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
Technology: "Most Wired" health care system 15 years in a row
Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.86 - $28.58 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Average salary estimate

$24220 / YEARLY (est.)

min

max

$19860K

$28580K

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What You Should Know About Medical Receptionist - Orthopedics/Sports Medicine, Multicare

At MultiCare in beautiful Gig Harbor, Washington, we’re excited to welcome a Medical Receptionist to our Orthopedics/Sports Medicine team! As the first friendly face our patients see, you’ll play a crucial role in creating a welcoming atmosphere at our practice. Your day will be buzzing with varied tasks including greeting patients, managing phone inquiries, assisting families, scheduling appointments, and handling all of the essential front office responsibilities. We value exceptional customer service, so if you bring a pleasant demeanor and a knack for organization, you’ll fit right in! This full-time position offers daytime shifts from Monday to Friday, giving you a great work-life balance. We’re proud to be Washington state's largest community-based health system, putting our mission of partnering for healing front and center. At MultiCare, not only will you have access to comprehensive health benefits and a competitive salary ranging from $19.86 to $28.58 USD per hour, but you’ll also become part of a compassionate team dedicated to improving the health and well-being of the communities we serve. Bring your skills in customer service and office procedures, along with your passion for helping others, to join us in making a difference in our patients' lives. Your future at MultiCare could be the perfect opportunity to expand your career while serving your community in a supportive environment. Come be a part of our team where you truly belong!

Frequently Asked Questions (FAQs) for Medical Receptionist - Orthopedics/Sports Medicine Role at Multicare

What are the main responsibilities of a Medical Receptionist at MultiCare?

As a Medical Receptionist at MultiCare in Gig Harbor, your primary responsibilities include greeting patients, answering and directing phone calls, assisting patients and families, scheduling appointments, managing the registration process, and performing charge entry and payment posting. You'll be the key point of contact for patients visiting our Orthopedics/Sports Medicine department, contributing to a seamless and positive patient experience.